Chu Supply

What a great neighborhood hardware store that specializes in plumbing supplies. It is one of 4 Chu Supply stores in The Avenues. As many of the other houses in Sunset and Parkside districts, many have original plumping pipes. My mom's house was built in the 20's and we have had that house since the early 70's. The kitchen sink waste pipe was clogging since the waste and water pipe is not at an angle it was a mad rush together to the line to the street. Food was going down faster than it should and water wasn't flowing easliy out anymore. The lines from sink to underground had to be changed - barely anything was getting through.

Called the ones closest to my mom's (Great Wall, the one on West Portal, and Chu on Vicente), and each were very helpful by referring to another because they didn't carry ABS pipes in 10 ft increments.

The store was straightforward plumping supplies, and they helped Dude find what he needed. I am not sure if they were helpful because they ddn't want you touching everything during this Covid-19 SiP, or that was just their customer service. They knew where everything was, it was helpful to get in and out of there. It's really nice to have a hardware supply stores like these in the neighborhood. Good old fashion supplies, no fluff, nothing fancy. I am glad they are here because there was no way I was going to Home Depot! To wait in lines at HD and its people buying plants and redecorating their homes to keep busy! Ugh, makes me annoyed just thinking about going to HD. So, I was extemely happy to have Chu's close by! Support local! Shop Small! My go to from now on.

Chu Supply on Lawton address is listed wrong on Yelp, so I added a photo of the address on their store - and tried changing it on Yelp. It's listed as 3644 Lawton St - but it is 3610 Lawton St, directly across the street from the gas station. Got into a heated disagreement about finding the location, so thanks Yelp for that!! :/ Hopefully, my info will save ya an argument. ha ha

Short and sweet for this one:

A simple efficient hardware store. I don't go here for customer service or clean bathrooms. Go for the supplies. Know what you need and get it. Good prices, too. I'm a fan of supporting the local neighborhood stores, and Chu makes the cut.

Great place for plumbing and electrical services.
Many options.
They have 3 location
1st- plumbing on Lawton
2nd - painting- on Noriega
3rd - electrical- on Vicente
The only 3 stars because not everything is available

Lots of supplies great location and parking, I was not acknowledged for a few min when I walked in they just talked to each other while I stood there which is not a big deal but when I used there bathroom I had to leave a phot and review this is just about the worse bathroom I have ever seen in my life, please clean in ASAP!

Great price, about 5% less than the big box stores. Hard to find what you need because of the small size. However, staff I very helpful.

We had some broken window screens that we wanted to replace. We found out that Lowe's & HD do not sell replacement screens. Lowe's did recommend a DIY kit (mesh, this plastic thingy. Total cost= $6) which we stupidly bought (and now can't find the receipt to return said items).

Anyway, we didn't want to DIY but found out that this location sells custom made window screen replacements. We drove here with our busted up screens (hey better for them to measure it than for you to measure it all wrong and screw up the order, right?).

First we overshot the store because the store sign was faded. For a hardware store, you'd expect them to take care of their sign so people can actually find them right? It was really dark in the store. I guess they didn't bother to string up lights either right? The only light was through the open doorway.

The clerk measured our screens and they were available for pick up a week later. Each screen was $20/pop. The screens were nicely made. We would definitely come back if we ever need new window screens.

SERVICE WAS BAD!!!!! I will NEVER go back again. I order some stuff, they told me about 10 days it will be ready. 3 weeks later I still havent heard from them. I had to call them myself only to find out my product had been there and sitting there for several days according to the guy on the phone... HELLO WHERE WAS MY CALL.

I get to the store, and stand there for 15 mins waiting for someone to help me. One guy was helping at the counter, and the other help was just hanging out behind the counter. Finally after 10 mins she decided to come ask if I needed help.

So yes if you want something affordable and cheap in prices go to this Chinese place. But the service is horrible.

We ordered a glass a month ago and they told us it will take 2 weeks, after 2 weeks we go pick it up and it was too thick. The second time, another 2 weeks later, now 4 weeks today.. the glass is the wrong dimensions, too small in width and length.

Like what the hell! It's written on the invoice/work order and each time it's wrong. Like what are they doing over there. It's ridiculous.

I spoke with Melody and explained our situation because you have to pick it up at their other location on Vicente, which they aren't helpful and Melody wasn't either.

I need a refund and cancellation. It's ridiculous.

Great local shop to get hardware supplies at a decent price. Service is great and they are willing to help, although it might be a little difficult to understand the staff's accent at times. Otherwise, a great place to get the shopping done. They had everything I needed for my electrical repairs! I called ahead of time to make sure they had the parts I needed also and they checked every item for me.

Note: the name of this store is not "Ace Hardware" but rather "Chu Supply" -- however, they do sell Ace Hardware brand goods.

This is a great little neighborhood hardware store -- they had everything we needed: drain stoppers, wire/mesh catch for drain, dimmer switches, etc. Obviously this is not a Home Depot (thank goodness!) so you won't find *everything* here, but it's fantastic to have a place like this so close to home.

The shopkeepers were *very* helpful (I couldn't find the dimmer switches; they were tucked into a different spot than the regular light switches, other side of the isle -- I followed one of the employees back to get them) and sweetly conversational. When I mentioned that there were no reviews on Yelp yet, they said that most of their clientele were Chinese contractors -- too busy for social media (said with good humor).

This is one of those classic, old neighborhood style hardware stores -- little corners with goods stacked up, odd little gems collecting dust among the more frequently purchased inventory. Just the sort of thing one might imagine to pop up in a novel or short story ;-)

Will be walking here for all our hardware needs!