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Review Highlights
“Tung and Justin were both on time and very knowledgeable answering any questions I had on my building's plumbing.” in 16 reviews
“I found City Wide Plumbing on Yelp and decided to contact them because they had good reviews.” in 3 reviews
“I have used him for small projects and recently a large project which involved gas lines and venting.” in 3 reviews
About the Business
Top Rated A+ Plumbers, Call Now For A Free In Home Quote. Local, Call Now To Schedule, Quality Work, Best Prices. San Francisco, Daly City, San Bruno Millbrae, South San Francisco Brisbane, Colma, Pacifica, Residential, Commercial, Same Day Service, 415-716-1519
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Overall rating
177 reviews
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- Vladimir G.Daly City, CA03Jun 12, 2013
Johnny's service is the best. I had kitchen sink clogged up and learned about that when I got home around 6pm. Started making calls to plumbing companies. Most of them responded that their technicians had already gone. Johnny was the only one who just asked if 8 pm would be too late for me! Before entering the house he put on shoe covers. Using power snake he fixed the problem quickly. Cleaned after himself. Very friendly and professional service! Affordable price. Would recommend to anybody without hesitating.
Thanks Johnny.
Vladimir.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica T.
Jun 30, 2014
Thank you for choosing Citywide Plumbing!
- Benjamin D.San Francisco, CA1127718Apr 14, 2024
Johnny installed my automatic water shutoff valve. He was quick, efficient and great on price. I'll definitely use him again!!!
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Jessica T.
Apr 16, 2024
Benjamin, thank you for taking the time to post a review it is greatly appreciated.
- Leslie Y.San Francisco, CA6261005Nov 6, 2023
I reached out to Johnny a year ago for a quote on replacing my ~20 year old water heater. After talking to family, they suggested I wait until it gives out. Not once during the estimate process was Johnny pushy or aggressive. He answered all the questions we had (we are new homeowners and we were all over the place trying to learn about tankless, gas, electric, hybrid, etc..), even though we did not initially follow through with any work.
A year later, our water heater finally broke! Johnny was the obvious choice we wanted to reach out as we were left with a good impression with his authenticity, friendliness, knowledge, and care into our home project. He replied immediately, gave us a great price, and came first thing the next day!
I'll also add that it seems some yelp pages have a lot of fake reviews, but when you take a look at Citywide Plumbing, you can tell these are real customers who are happy with their work. I only hope Johnny has enough time for me again in the future. :)Helpful 0Thanks 0Love this 0Oh no 0 - John D.Daly City, CA09Aug 23, 2024
My wife was concerned about a vibrating noise when running the lawn sprinklers so I finally called Citywide Plumbing (they had done excellent work for us previously). Jonny came right at the appointment time stepping into shoe coverings before entering the house. Even though he doesn't usually handle sprinkler systems, he promptly diagnosed and remedied the problem. He asked if we had any other needs so I told him about a toilet flush handle repair I DYI'ed about a year ago that never was quite right. He took a look and offered several options, including replacing the unit with parts he carried in his truck. I gave him the "green light" and he took care of that in ten minutes or less. I haven't gotten the bill yet (coming by email) but I'm very happy with the work and the process. Jonny is friendly, low-key, efficient, knowledgeable, and helpful. I will definitely call Citywide for future plumbing needs and recommend Jonny without reservation.
Helpful 0Thanks 0Love this 0Oh no 0 - Leslie D.San Francisco, CA0111Jul 22, 2024
Johnny is the best. Quick, smart honest! He owns his own business and is a pleasure to deal with. Highly recommend.
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Jessica T.
Jul 23, 2024
Leslie, thank you so much your review, I can’t tell you how much it’s appreciated! Always looking forward to providing great service!
- Darrell B.San Francisco, CA351419May 20, 2023
Our shower developed a leak and the first handy-man I had try to fix it replaced the cold valve stem (I think), and the problem seemed to be fixed. It just came back a couple weeks later, though. So we decided to get real plumbing pros to do it.
I reached out to Citywide based on their Yelp! rating, and I'll get to the details, but they earn every star. I included pictures, and Jessica got right back to me with a quote in 20 minutes. She explained they could only do a new single-handle Delta valve, would need to open the drywall, and would retain the removed section for easier drywall repair. This gave us the opportunity to replace the fixtures for the whole bathroom in matte black, something we'd been wanting to do anyway. Jessica patiently worked through the details with us, advised us on parts ordering, and delivered an updated quote covering replacing all the fixtures.
Johnny arrived on time in a serious, "I brought everything I could possibly need" work truck. We went over the work site, I cut the house water, and he got to work. A couple hours later, we checked out the finished work, turned the water back on, and it was perfect. No leaks, and he also fixed a looseness in the pipe running up to the showerhead so it won't move in and out anymore.
Johnny wore foot covers to keep our floor clean between the front door and bathroom, protected our bathroom shelves from sheetrock dust, and cleaned the bathroom really well after the work was done. He communicated well and was a great professional.
I highly recommend Citywide. I should have skipped the handyman and gone straight to the pros.Helpful 0Thanks 0Love this 0Oh no 0 - Joseph F.San Francisco, CA0102Jan 7, 2024
Citywide Plumbing is a gem near Excelsior!
Their team is not just friendly but lightning-fast in their response , arriving promptly and fixing my plumbing issue with top-notch quality.
When I had a sudden toilet leak, they were on the spot near Excelsior and fixed it swiftly. Their team's rapid response and expert handling of the situation were impressive.
I'm thoroughly impressed and highly recommend Citywide Plumbing for their professionalism and exceptional service!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica T.
Jan 8, 2024
Joseph, I have to personally thank you for your wonderful review!! Providing great service at a reasonable rate is the main goal here at Citywide Plumbing, your business and review is greatly appreciated. Wishing you the best for this new year.
Johnny T - Rick D.San Francisco, CA01Jun 28, 2024
I found my plumber go-to guy, Johnny. Johnny installed a Moen water monitor/shutoff system at my house (home insurance requires it). Johnny is efficient, prompt, does great work and charged a reasonable price. Johnny explains every step so you know what is going on so no surprises later. Thumbs up for Johnny/Citywide.
Helpful 0Thanks 0Love this 0Oh no 0 - Darlene P.San Francisco, CA0294Jan 3, 2024Updated review
Once again fabulous job done by Johnny day after new years
Tenant happy professional and knowledgeable definitely recommendHelpful 0Thanks 0Love this 0Oh no 0Oct 3, 2023Previous reviewJust had a major job completed
in apartment building
Professional, on time and job done beyond my expectations.
Definitely would have them do more work if needed - Jeany K.San Francisco, CA43128Apr 6, 2023
The things that made my experience with Citywide Plumbing great:
- my phone call was answered by the service provider (not a 3rd party answering service or a machine)
- I received a quote over the phone
- was able to get a same day appointment and Johnny arrived on time
- Johnny put on shoe covers before entering our home and without being prompted to!
- Johnny was friendly and efficient (and of course, successful in clearing the kitchen sink drain)
- as a bonus, he noted that the garbage disposal and dishwasher hose were not ideally situated and proactively addressed thoseHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica T.
Apr 7, 2023
Jeany
Thank you so much for taking the time to share your experience, it is greatly appreciated. As always customer service is the number one priority at Citywide Plumbing! - Janet C.San Francisco, CA03Oct 10, 2023
Called and got a same day appointment. Johnny called about an hour later and came early. He was professional, courteous and our hero of the day; although it took almost 2 hours to fix the draining problems with old building pipes (Dolores Street) he worked until he got it done. And when there some additional issues to be checked he agreed to come back next day to take a look.
Thank You so much for solving the drain problems we had and all for a very reasonable price!
Both the owner of the building and the tenant highly recommend City Wide Plumbing. Great Job!Helpful 0Thanks 0Love this 0Oh no 0