Class Act Cleaning Services
Highlights from the Business
Family-owned & operated
Offers commercial services
Offers customized solutions
References available
Hourly pricing
Established in 1988
Photos & videos
Services Offered
Verified by Business
Review Highlights
“We had never used a cleaning service before but the process was explained clearly and accurately by Traci.” in 12 reviews
“Class Act House Cleaning we're on time, responsive, cleaned amazingly, and all around had great customer service with a very personal touch!” in 9 reviews
“Nancy and Paola did a great job cleaning my rental.” in 3 reviews
About the Business
Business owner information
Daryl and Traci B.
Class Act Cleaning Services is a family-owned and operated business that has provided the Antioch area with professional cleaning services for the past 30 years. We are committed to providing a well-managed team of professionals on every job. Our s
Location & Hours
Amenities and More
Ask the Community
Q:
What are your COVID safety protocols?
A:
All of our employees are currently vaccinated and new employees are required to be vaccinated also. When the teams are cleaning, they always wear a mask and gloves.
Traci B., Business OwnerQ:
Seems like we are outside your service area but thought I'd ask the question, do you service homes in the Lodi, CA area?
A:
Not currently, but we may be expanding into that area within the next year!
Traci B., Business Owner
People also searched for
Recommended Reviews
Overall rating
69 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Greg B.Phoenix, AZ0302Aug 21, 2020
If you need house cleaners class act is the best. We have been using their service for 6-8 months and they do an amazing job. My wife is super excited every time they clean our home. They even organized her vanity with all her makeup and creams. We love them and are so thankful that we don't have to clean our home. My wife has back issues and we both work very long hours so we don't have time to clean. This is the best house cleaning service in the Bay Area. We highly recommend them. Prices are higher than others but the value they provide is more than worth it. We are always willing to pay more for the best value and best service.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Traci B.
Aug 31, 2020
Thank you so much for this positive review! We are happy when our hard work is noticed. We appreciate that so much!
Thank you,
Traci - Mel B.Antioch, CA02Aug 3, 2024
Outstanding service!! Friendly staff and reasonable rates. What more can you ask for? After not having cleaning for quite a while, we are returning customers and so happy to have our house smelling fresh & clean, even with multiple pets. Traci & her team are top notch!!
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 25, 2024Updated review
I wanted to update my review after some reflection and better services from another local housekeeping company.
At first I was honestly worried I was being too demanding, what I wanted was a regular house keeping service, and I felt like their prices were fair ($100 / hr for two people). My property is very small (800 sq feet) so I was hoping that I could have someone clean my home for me, in 1-1.5 hours, every 3 weeks or so. Their move in cleaning service went well, maybe because it was an empty apartment, but I was disappointed with my regular services. There was a lot of attention to detail lacking.
As I mentioned in my last review, the ladies cut corners and didn't do things like cleaning under furniture, moving light items to clean under it (eg: litter box, office chair, etc). I personally felt like they didn't take my property very seriously and wanted to get in and out ASAP. I have a cat and a dog and there was leftover clumps of fur that accumulated in corners that were never vacuumed up. I was hopeful, given how small my property was, that they COULD get in and out quickly, assuming they did a good service. I don't want to have to micro manage or check people's work, I expect it to be done and then they can just leave on their own, but that was sadly not the vibe or experience I got here.
I did complain, and the employee was professional and resent the ladies back the same day, but it was just uncomfortable? Because the next time the ladies returned, they missed litter around the litter box again, but I just felt too awkward to complain a SECOND time. You would think if you had an hour to clean just 2-3 rooms, you would take your time and actually pay attention to details (eg: baseboards and such) but they rushed through and wanted to gtfo!
I switched to a different cleaning service, have been having regular services with them since October ish, and I'm really happy! I don't feel like my new housekeeper rushes, which is weird because I pay them by the job and not by the hour, so you'd think it's the other way around, and I'm left with the quality of service I want every time. My floors are clean, there isn't dust or fur accumulated, she even cleans UNDER MY BED! without being asked or having to double check their work!
Just to be clear, I think there's a lot to love about this company. They accept credit cards, their scheduling team is attentive and has great communication, and their prices are fair. I guess you just get what you paid for low key?
Edit to add: I'm not changing the review but someone by the name of "My V" messaged me after I updated my review (went from four to three stars). Took me a second to realize the name, but it's just immature if that was a joke on the part of this company. I don't know if it was, hence not lowering stars more...but yea...gross lolHelpful 1Thanks 1Love this 0Oh no 0Aug 29, 2023Previous reviewI've had Class Act Cleaning come to my home 3 or 4 times now, first for a move in cleaning and then for reoccurring cleanings afterwards. Candidly speaking, I think the cleaning is good but a lot of attention to detail can be missed. For example, I have a cat litter box and I have a cardboard box under it. Sometimes they don't clean under the cardboard box for example. When I addressed this the last time, they did resend the ladies back to fix the work.
Their prices are very fair, but they have a minimum of 1 hour charge and work, so be sure to use the full hour to get your moneys worth. I do a pretty good job cleaning our apartment but want someone to do a deeper clean every month. I think I want someone with more attention to detail because their services feels like a normal clean, but none the less, it's nice having a week or two off from cleaning before the next time it's due.
I think their customer service is top notch compared to booking with vendors who schedule their own appointments, feels less hectic and professional - Dustin S.Antioch, CA123Sep 28, 2023
I called them because I'm but one man with three cats living in a house and filth was slowly beginning to overtake my dwelling.
Paola and Hilda (man I hope I got their names right) did a fantastic job, removed stains I thought would be here forever, and if my overly curious girl gave them any trouble, I didn't hear it. Traci was great about scheduling.
Estimate was reasonable but the job actually clocked in under, so the price was right. Payment options were very flexible.
Grateful I no longer have to live in squalor of my own creation!Helpful 0Thanks 0Love this 1Oh no 1 - Lei L.San Francisco, CA1312541Apr 20, 2023
We do clean our house during the week but with a baby coming, we needed it deep cleaned. I'm very meticulous and wants everything cleaned/wiped thoroughly and Class Act did not disappoint. They did a really great job especially with our windows (separate service) and floors. We told them our budget and they were able to finish the job on the agreed length of time. They're very efficient! Will definitely be using their service again.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Traci B.
Apr 20, 2023
Hi Lei,
Thank you so much for taking the time to recognize our hard working and professional teams! We look forward to working with you again in the near future. I’m sure we will hear from you when your sweet baby arrives and you’re spending time on things other than cleaning!
~Traci Bernal - Dr. Jackie S.SoMa, San Francisco, CA02Mar 26, 2024
Attention to detail at a great price! Good cleaning crews and the office staff is very responsive. They go the extra mile: on one occasion they cleaned my closet floors and stacked my shoes back nice and neat. If you're looking for a cleaning company with excellent standards definitely contact Class Act Cleaning!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Traci B.
Mar 26, 2024
We really appreciate you taking the time to post this review in recognition of our hard working staff. We will work hard to continue providing you with excellent, consistent service.
~Traci - Christine R.Antioch, CA02Feb 23, 2024
FIVE STARS!!!! I am so happy I found Class Act Cleaning Services. They did an amazing job and my house looks and smells wonderful. Will definitely be booking again!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Traci B.
Feb 23, 2024
Thank you so much for the great review. We look forward to coming back as well!
- Marissa F.Walnut Creek, CA220209Jun 3, 2023
I've tried a few other cleaning services for my house in the past and think this will be my new go-to moving forward! It was quick and easy to schedule a date, and I got a courtesy call the day before to confirm the crew's arrival time. Communication was clear, and the crew finished on time. Great value. Looking forward to booking them again!
Helpful 0Thanks 1Love this 0Oh no 1 - Danielle B.Brentwood, CA2416Jul 7, 2022
I've been using Class Act House Cleaning services for biweekly cleanings since January of 2022 and I feel now is a good time to give a review. I am very happy with the professionalism, communication, reliability, and availability of Class Act. I am a busy wife and mom who works full time and I don't have time to clean the house myself (although I'd love to - don't judge me lol) so I rely on Class Act to help me maintain my sanity.
Traci and Angela are quick to respond to any and all of my concerns. I love how they let me know what time the cleaners will arrive. The cleaners themselves are respectful to my property, thorough with their cleaning and they always show up on time. I also really like the electronic payment options they offer. Every other cleaning company I used wanted a check or cash (shady) only.
If you're looking for a professional cleaning company that is consistent, and reliable, check out Class Act!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Traci B.
Jul 7, 2022
Thank you so much for taking the time to write this review! We try very hard to run a professional business and do so consistently. We appreciate customers like yourself who recognize this and acknowledge it. We look forward to a continued business relationship with you.
Traci & Class Act Staff - Zoey B.Antioch, CA3422727Apr 6, 2023
Had them come deep clean my house before family flew in Angela was super informative through out the whole process the girls who cleaned my home were very professional I have cameras and they were always working not BSING! Akesha helped me set up my payment and next visits she was very friendly! I have been looking for a reputable reliable fairly priced cleaning service and this is the place! I also had a small mishaps and Angela was very understanding! I set up my future visits with them and we will for sure be regulars!!!! Highly recommend this business! Everyone is professional time tier!
Helpful 0Thanks 0Love this 0Oh no 0 - Ashley W.Oakley, CA022Oct 28, 2022
Reached out to Class Act Cleaning to do a move-out clean on my old rental... VERY happy with the service, helped tremendously with the stress of moving.
Angela & Traci we're helpful, & made sure everything I needed was taken care of.
Can't wait to use them again at the new house!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Traci B.
Oct 28, 2022
Thank you so much for taking the time to write this review during your move! We appreciate you so much and look forward to working with you again.
~Traci