Classic Car Wash

I took my car up to classic car wash and detail today and spent $44 to have my car washed in detail. Call me picky but at that price the job could've been done better. There were still smudges on my windshield the inside look like it had just been wiped down with a dry towel there were still spots that needed to be wiped up with a wet or damp cloth but was not my cupholders are filthy they didn't bother with that my door jams weren't cleaned that well. Needless to say not happy with this car wash experience this time or in for the amount of money paid like I said it could've been a whole lot better.

Classic provides good service, but is a bit overpriced, in my opinion.

I do have one complaint that I was hesitant to voice, for fear of a hard working employee getting in trouble. Maybe this review will be read and some training will result--

After turning in my keys and going to pay for the wash, I noticed the guy in the first position prior to the cars entering the main wash, wiping down wheels with a soapy towel to remove brake dust. The problem is: he got deep into each wheel, then kept wiping , right up into the paintwork around each fender. No turning the towel, or rinse or anything. That's how well-meaning people scratch other people's paint.

Took my truck in the other day and got a Premium car wash. Also paid for them to wash the wheel wells and fenders

Got the car home and it looks like they only washed 1/2 of the front bumper. There were bugs and crap all over the front.

Also, the wheel wells were filthy. I had to clean them myself when I got home. This has happened more than once

I don't mind paying upwards of $50 for a car wash, but do your damn job and clean the car

I have patronized this establishment, loyally, for 10 years

However, I cannot recommend this place and will be looking for other alternatives going forward

Internet says this place closes at 5 PM. Several times I have arrived between 445 and 5 PM and have been turned away. The last time I showed up at 4:55 PM and I asked for the manager. He told me they close early sometime even though the Internet says 5 PM, he says he closes early. Pretty frustrating when you drive 20 miles from Saint Helena all the way to NAPA to get a car wash only to be turned away even though you're there during business hours.
I asked to speak with a manager, and he was very rude. I explained to him that I had driven very far and was a regular customer. He brushed it off and didn't seem to care. I asked him who the owner was, and he wouldn't tell me. I was told by a friend not to come here because they scratch peoples cars all the time, now I see they are just lazy workers that don't care at all about the customer.

Came to this place and they ended up breaking my mirror that I have as a rear view mirror and on too of that they didnt even wipe down my car right and thats that I paid premium.

I had my son's car washed and detailed here. He left a very expensive Tag Heuer watch in the car. I understand that's not the smartest move, but also would hope people would do the right thing....unfortunately, that's not what happened. It was there when I dropped it off and it was gone when I picked it up. They brought up video of the car to show it was never there but the video was questionable and blurry, and did not prove anything. My suggestion, don't use Classic Car Wash, and if you do make sure there aren't any valuables in your car. They won't be there when it's finished.

I have gone to classic car wash for numerous years... the quality of service has significantly gone DOWN HILL. I mean, I'm sitting in my drive way cleaning up what they chose not to do. I even got a manager involved and he was more interested in helping others and said "we have a lot of people to help, we don't have the time to focus on every little detail." And this is their manager....

When o used to go to classic car was my car would come out spotless and very clean... today I went it they missed multiple spots inside and outside .. I had to clean it myself.. and I paid for the $35.99 car wash....

When I did bring my concerns up to the manager he said "you need a detail, you need a detail.." okay yes I am very much due for a detail to clean the seats and what not but they left dirt marks in my car, they didn't wipe down everything, they also did not care and were rude.....

Here are some pictures of proof and I think it's time for me to find a better place to get my car serviced, maybe I'll call an auto detailed that comes to you because this is sad for what I paid for.... They really got lazy and not good with the customer service aspect.

Every time I come with my vehicles they provide excellent service. They make sure my cars sparkle clean and I would and have recommended them to people and I still will continue to do so.

The quality of service isn't worth it anymore. When the employees who wipe the car said my car was ready, I told them there were so many water spots on my windshield, it looked like I hadn't had it washed. Ready for this?! He said, "to get those wiped off, you need to pay for the deluxe service!" What about vacuuming or at least throwing away the wrappers in the pouches under the door handle? Yep, need the Deluxe!
Look, I said, I'm wiping the water spots off with my finger! Why isn't your wiping rag getting them off? Apparently, to rub as much as I did with my finger..I'd bed to buy.. well, I drive home thinking if all I'm going to get for $30+ I'll just go to the janky drive thru at Chevron on Jefferson and get the same results for $10!!

Wow not worth the $$$. My truck wasn't really dirty to begin with. It gets washed and vacuumed almost weekly at the American Canyon car wash. I really just wanted it vacuum because I'm putting new seat covers on and I'm super pregnant and needed it done now. I will not be going back there again. Way worth it to drive to AC. They moved all the seats, so I'm like okay they needed to really get in there... but they didn't. It looks like they just wiped it down. There was debris in the backseats the floor mats when I got home I took them out and shook them off and crumbs and dirt fell off. They broke a piece of my daughters ceramic thing that I have on my shifter. Literally just looks like they took a rag to the dash.

Oh and not to mention while waiting my daughter and I were getting attacked by wasps. We eventually had to wait inside.

I underestimated the number of cars that would be in line. I took this as a good sign. My car was definitely dirty and I wanted to pay for detailing but I didn't have enough time to wait. This was better for me since I saved a lot of money.
I asked for my floor mats to be cleaned and when I got into my car, there was a glob of something on the driver's mat and door panel. The attendant was great about cleaning it up but after getting home, I found the rug under the mat has something dried on it - I'm guessing it was more of that glob from the floor mats. Well, I had to go purchase something to clean the carpet.
Overall, a disappointment.