Cole Hardware

Cole Hardware is awesome. This store is packed full of everything you can imagine. Plants, vacuums, key cutting, kitchen ware, garden ware, eco friendly cleaning supplies. All moderately priced and easy to find. Clean and bright store w/ friendly help. Love this neighborhood store.

Just received a grill delivery. They built it and brought it over, everything was as it should be. Kevin and Gave were great and provided some helpful advice on how to carry it. Appreciate the complementary bottle of wine as well--nice lil addition.

Cole Hardware has funky and cool things outside of being a serious hardware store -though I really don't get the refrigerator case of frozen pies by the register.

Are pies impulse purchases after picking up a wrench or a J pipe? I dunno, I can't fix things. Maybe you need sustenance after maintenance work.

Cole Hardware has a few locations in the city. This outpost occupies a large corner on Polk Street in Russian Hill yet it doesn't look like a cookie cutter box store: A friendly canvas awning invites along with the little pots of succulents and herbs.

I picked up a pair of binoculars I ordered online, ready in 15 minutes, birthday gift for my son so we can go whale watching.

They only lose points that the box was so dusty you could've drawn on it. I asked them to wipe it down and they cheerfully did.

Prices in line with other retailers and online. I try hard to spend my money in the city; Bezos is rich enough.

Every time I come in now, everyone is super helpful and I haven't witnessed the horribleness from before. They usually have what I need, and I'm happy to shop local.

I do not recommend women shop at this store for fear of harassment by employees.

I was just at this store this afternoon and was harassed by a male employee. I came in here after the gym to get a quick bag of candy to satisfy a sugar craving. The Asian male cashier made inappropriate comments during checkout. Not sure if he was trying to make sexual innuendo or was criticizing my body or my purchase. I assume it was the latter. Either way, it doesn't matter. During checkout he said "You're wasting your money at the gym, girl".

I didn't ask for his opinion nor did I want it.

First time we visited Cole.

Loved the plant I bought. No one really asked if we needed anything which is okay - we were only looking in the plant section.

Would have been nice to have boxes available for plants with no dish.

Price is reasonable.

I'll give 3 stars because it has nothing to do with the store and I'm sure they have great inventory but both female cashiers are so extremely rude. She was rude to the woman before me and to me as well. The woman before me in line looked back at me when she was done returning her things forewarning me about the older lady cashier with the bob hair.

I've never heard someone huff and puff so much off of one exchange. It doesn't take much to smile and be courteous. I even asked her if there was something I did to offend her and she shook her head no while proceeding to throw items that I handed to her carelessly. The younger cashier also was rude to those that wanted to do a return.

Pretty sad service. Although i will say the other gentleman that was there seemed really nice.

This is our local hardware store, so we come here often. Rick H. is awesome!! Level twice, hang once!

Came to duplicate my keys and it was quick, easy, and cheap. Will come again!

They also had a lot of selection of keys, loops, etc so it's a one stop shop!

My Garmin vivofit suddenly stopped working. I needed new weird batteries and despite my husband's large collection of tools, we lacked a Phillips 00 which this hardware had in stock. A nice young man (who at one time worked for Saks) spent an ENORMOUS amount of time helping us. Garmin said I needed a 00 but the 00 wasn't working and this hardware store would not sell me something that wouldn't do the job. I appreciate that. Knowledgeable and honest help. Eventually they pointed me in the direction of a highly recommended clock shop who they felt would have an assortment of tools to get the job done. I like this hardware store. I wish it was closer. Fabulous customer service tailored to YOUR needs. And while they couldn't solve my problem, the clock shop they recommended did.

Cole Hardware is named after Cole Street in Cole Valley. It's an Ace hardware retailer in USA. They have chained and created a recognizable community name for people to attempt hardware necessities. Smaller business in the neighborhoods in San Francisco. I went to North Beach and signed up and get discounts. You are an adult and you can make your own decisions about hardware yourself just because this and things. So, every year is Christmas time and Cole Hardware is fun and people are inside. Cole is downtown and uptown and Cole Valley. This one is on Polk Street and it's the same idea. I could get some gifts and consider the hardware decisions...maybe that's skateboard bolts and fishing hooks. Cole Hardware since 2003 and going on 20 years and nice.