Costco

Quality/Quantity -
Stopped by to check out the wines, especially from the Paso Robles and SLO region wines.
If you are following, you know we just did our winery tours which started in Napa. :)

The prices here are so inexpensive, especially compared to what we paid at the wineries. But of course we are paying for the "experience" and memories, not just the wine.

Atmosphere - Consistent. See all my other Costco Yelps.
Open 7 days a week from 9am or 10am to 7pm or 8:3pm.
Plenty of parking.
They also have the following departments: Food Court, Gas, Pharmacy, Tire Service, Optical, Hearing, etc.

Service - Self-service.

Price - Always a reasonable price.

Owner Comment - Congrats on your success at this location since 2003.

Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 876 warehouses worldwide, with 558 in the US.
1980 - IPO.
1983 - First Costco opens.
1993 - Price Club and Costco merger.
1997 - Rebrand all locations to Costco.
2024 - 132 million members.

Cancel your membership now.

Costco is the absolute worst. I'm on my second dryer and it's been less than six months and it's broken again. They refuse to give me a new dryer because the return policy is 90 days. The first dryer broke after eight hours of me getting it. It took me another week to get the second one. Now less than six months later, the second one is broken. They want to tell me they couldn't predict that it was going to break. Costco is ripping us off. They're selling us broken appliances. Costco is like Nordstrom rack or Macy's backstage. Go to the real stores and get your appliances.

In regards to their food, their meat department sucks. Their steaks are overpriced and always taste sour. And their chicken is watery and it smells rank every time.

Gas pump review: drove right in on a Sunday mid-day, no wait!
Cheapest gas in the area!

It's always amazing to me that this store runs like a well oiled machine. You're almost always certain to find exactly what you want/like, however if it's an item you love-buy several as it may not be there next time. Their produce is the best around and their fresh bread is a must. I love that they have a wide variety of organic produce as well as wild caught fish. Their return policy is second to none, unless you abuse this return policy-it's no questions asked. And the big bonus their newly added chocolate chip cookies So worth the trip.

Looking for the best deal on gas in Santa Clara County? Well, get your Costco card ready. California has notoriously high gas prices due to regulations on energy which makes it more expensive at the pump.

I was proud to make an intentional trip to find out Costco gas and get a low price savings while on travel. If you find yourself on 101 going from LA to SF, be sure to stop at this location. I waited almost 20 minutes but we'll worth it. There are 16 pumps and three major entry points. Stay right if you are unsure.

Dropped by here to get gas and a few items. Like all the other Costco's, convenient and items are fairly priced.

This place is always a really good deal for gas so if you're looking for the best price in Saint Cruz K this is the place you need to go because it will always be this even if I look on an app that finds the best gas prices it's here always. Although people are very rude in driving and it Not being able to drive correctly but all in all I'll go here cause I need to and on my lunch it's a quick fix for gas

Terrible Service. DAMAGED MY CAR AND WONT HONOR REPAIRS!!!

Purchased new tires at Costco January 2023. Tire technician stated that one of the wheel bolts was stripped and could not put on the final lug nut. The wheel would have 4 out of 5 lug nuts mounted. I come back in April 2023 to repair a flat under Costco tire warranty and a different technician stated the lug nut was missing. I had a 3rd party mechanic look at the wheel and stated the wheel bolt isn't stripped, but broken off. Costco technician lied about it and I filed a claim with Costco and they refuse to honor the claim.

A WARNING TO OTHERS: Costco can and will damage your vehicle and you have no recourse. They don't care about their customers or their technicians lying about damage they cause to your vehicle.

In particular, I'd like to acknowledge the hearing aid department. We'd ordered a set of hearing aides for a family member. The person passed away before we could get them. These are a custom ordered + fitted item, they probably do not have to give a refund. But they did. They were so kind and understanding when it took me awhile to get in and take care of it. I was really impressed by their professionalism, their kindness, their patience and understanding.
When I went in today, they had everything ready and got me out of there as quickly and painlessly as possible. It was kind of a hassle for them to do this, and nobody made me feel bad about it. They all smiled and just took care of it.
I also got gas, ordered eye glasses, got some groceries and a snack and I have to say the entire place runs like a well oiled machine. I didn't wait long for any of it, despite it being busy. I actually commented to the manager that the employees seemed happy, like they like their jobs. She said she'd been there for over 20 years. She was smiling and didn't act bothered or rushed.
It's refreshing to see camaraderie between employees + to see people taking pride in their work and doing their best. Good customer service is not that common these days. But I can tell you, Costco has it!

this is the fourth store that I've either worked at or helped at and I have never seen more favoritism than there is at Gilroy Costco. I would not recommend this Costco location to work at they go based on favoritism with no experience versus people who have major seniority and lots of experience and because they're not a favorite, they don't get nothing, even though they were told that when they transferred they were able to move up and they haven't. The supervisors have no idea what they're doing no communication they don't stand up for the employees and managers are not that great either only a few are good and when I mean, few, I mean very few.