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Review Highlights
“The obvious difference is the parking staff because who really goes to a parking garage and expect to be greeted by a Butler?” in 7 reviews
“They have the lower (entrance) floor dedicated to parking for the two hotels - Marriott and Hilton - that are connected to the Convention Center.” in 4 reviews
“The first level seemed to be valet-only, but there was plenty of space on the second level.” in 2 reviews
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Overall rating
36 reviews
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- May 9, 2024
I don't understand the low ratings for this garage.
I have parked here three consecutive days while attending a biotech conference at the San Jose Convention Center, and have had a great experience.
The max public parking price is $25, which is not bad considering there are so many spots and it's safe and open 24 hours. Plus, both the garage and parking spots are easy to get in and out of, and there are clear directions to and from the garage.
Caveat: this review applies to the public parking areas one level above where you enter. They have the lower (entrance) floor dedicated to parking for the two hotels - Marriott and Hilton - that are connected to the Convention Center. Parking price may be different for that level.
Will certainly park here again when I'm in the area.Helpful 3Thanks 1Love this 2Oh no 0 - Al W.San Mateo, CA32248Aug 19, 2024
This parking is a scam. We went into the parking lot to park for an event at the convention center only to drive for 10 minutes and never find any parking whatsoever. There was no sign saying the parking was full but we were still forced to pay $2 just to be able to leave the lot. When we protested the parking attendant said it's only $2 dollars.
We parked across the street and as we walked to the the event we noticed they still kept letting people into the lot for the entire day even though people had to pay to drive out only a few minutes later because the lot was full.
Someone should file a class action suit against them. They're major crooks just like everything that involves San Jose City government.Helpful 0Thanks 0Love this 0Oh no 0 - Jan 1, 2023
I was in SJC for a New Year party and parking at the smaller open-air parking was $40 and up and this garage which is covered was only $10. It's huge, well lit and the person at the front was friendly for bonus points. The one con was the spots were all super tight.
Helpful 1Thanks 0Love this 0Oh no 0 - Jackie L.Oakland, CA1144Sep 18, 2023
Impossible to get elevator and stair access to get back to your car. Others and I had to walk on the car ramp. The place blows.
Helpful 1Thanks 0Love this 0Oh no 0 - Shirley T.Chicago, IL5186Jul 18, 2023
I prepaid $10 to enter the garage, I thought that's it. However it charged me another $30 to exit. Fee standard is very unclear. And when I was in the garage, a lot stairs and elevators were closed, got stuck inside for very long. No clear signs of which level you are at, which section is it, and no sign lead you to the closest exit. I would never park there again.
Helpful 2Thanks 0Love this 1Oh no 1 - Jesse P.San Jose, CA031Nov 25, 2022
Zero stars. Scammmm I don't recommend parking
They are only trying to charge you as much as they can
The prices changeHelpful 1Thanks 0Love this 0Oh no 0 - Judy Y.Millbrae, CA1006Oct 4, 2021
Zero stars if possible. Parked there for the San Jose half marathon. The spots are tiny, and I feel like over half of the spots were "compact". Also tons of giant poles to run into.
The main problem was getting out of the garage. We prepaid right before going to our car. And it took us OVER an hour to get out of the garage. It was a huge event, so we expected delays getting out, but the first twenty minutes were stuck in the same spot in line! When we finally got to the exit(there's only one) an hour later, they made us pay extra for the time we spent in line trying to get out. Ridiculous.Helpful 2Thanks 0Love this 0Oh no 0 - Aug 11, 2018
Located dead center in downtown San Jose this parking garage is Definitely one of the nicest parking structures in San Jose, has plenty of parking and even charging stations for those of you who have those cars with massive carbon footprints. The inside is massive I mean Hollywood can film one of those race scenes in here. (Fast n furious 25? You think?) what's it cost? $4 is what I paid for 3 hours, a bargain if you ask me.
Helpful 23Thanks 0Love this 25Oh no 0 - Robert S.San Jose, CA0158May 14, 2022
Sign at entrance said $10 flat rate or maximum $20, I was confused but still parked since it's cheaper than the Hilton's $30. Had to pay $25 after 5 hours of parking. Very deceptive....
Helpful 2Thanks 0Love this 0Oh no 1 - Ayleen M.Campbell, CA122010Feb 15, 2020Updated review
Try fixing the elevators and unlocking the doors in the parking garage.
Every time I come here all the signs that direct you to the exit are always dead ends because the doors to the halls are all locked..and how are two elevators out of order on the same floor??Helpful 3Thanks 0Love this 0Oh no 0Apr 29, 2019Previous reviewTry fixing the elevators and unlock the doors in the parking garage.
Every time I come here all the signs that direct you to the exit always dead ends because the doors to the halls are all locked..and how are two elevators out of order on the same floor??