CSJ - Convention Center Parking

Cousin and I went to fanime and parked at this garage on the last day.

1 - Parking is tight!! especially next to the gigantic poles!! My cousin has a small honda and It was hard for her to get out of the driver's seat. On the right side there was literally a 2 inch space from her car and the cement pole...

2 - Payment machines can be jacked up!!! This was so frustrating. When we were going to pay for our parking ticket, someone was at the the payment machine near the exit on the 2nd floor and it apparently ate their credit card!! Horrible!!!

Since that payment machine was messed up, I asked an attendant who was standing at the exit where I could pay for my parking. She told us to go the machine at S4. So we went and paid for our ticket with cash. I got my change but the machine didn't spit out my parking ticket..

I went back to the attendant and she told us to drive down to the lower level so that they can look up our license plate to confirm our payment. So we drove down to the office and told the guy there that the machine didn't give back our ticket. He told us that he can reprint it for us but we would have to go back to the exact machine we paid at and speak to him through the intercom. So we drove back up to the second floor and went to the machine. I pressed the assistance button to speak with the attendant and he told me that the machine I was currently at wasn't the one I used to pay. I told him no, this is definitely the one we paid at. But he told me to go to another machine that was a few rows back. So I ran back to that machine and it turned out that the machine he said I supposedly paid at was not in operation!!.. There was a red screen and I couldn't even contact him through the intercom. So I ran back and called him and told him that the machine he thinks I paid at is broken! So then he told me to drive back down to the lower level..

He finally allowed us to exit after confirming the amount I paid for parking and if I paid with cash. Honestly why couldn't he just have done this at first.

The guy was nice though, so I'm thankful for that. I just really hated how we had to go back and forth. I was even willing to pay for another parking ticket because we just wanted to get out of the garage.

Overall, this was such a headache. Why can't parking garages have their attendants accept the payments for parking at the exits like before?? Yet they have an attendant guarding the exits? Because these machines can be messed up!!

Anyway, we're never parking here ever again.

I don't understand the low ratings for this garage.

I have parked here three consecutive days while attending a biotech conference at the San Jose Convention Center, and have had a great experience.

The max public parking price is $25, which is not bad considering there are so many spots and it's safe and open 24 hours. Plus, both the garage and parking spots are easy to get in and out of, and there are clear directions to and from the garage.

Caveat: this review applies to the public parking areas one level above where you enter. They have the lower (entrance) floor dedicated to parking for the two hotels - Marriott and Hilton - that are connected to the Convention Center. Parking price may be different for that level.

Will certainly park here again when I'm in the area.

This parking is a scam. We went into the parking lot to park for an event at the convention center only to drive for 10 minutes and never find any parking whatsoever. There was no sign saying the parking was full but we were still forced to pay $2 just to be able to leave the lot. When we protested the parking attendant said it's only $2 dollars.

We parked across the street and as we walked to the the event we noticed they still kept letting people into the lot for the entire day even though people had to pay to drive out only a few minutes later because the lot was full.

Someone should file a class action suit against them. They're major crooks just like everything that involves San Jose City government.

I was in SJC for a New Year party and parking at the smaller open-air parking was $40 and up and this garage which is covered was only $10. It's huge, well lit and the person at the front was friendly for bonus points. The one con was the spots were all super tight.

Impossible to get elevator and stair access to get back to your car. Others and I had to walk on the car ramp. The place blows.

I prepaid $10 to enter the garage, I thought that's it. However it charged me another $30 to exit. Fee standard is very unclear. And when I was in the garage, a lot stairs and elevators were closed, got stuck inside for very long. No clear signs of which level you are at, which section is it, and no sign lead you to the closest exit. I would never park there again.

Zero stars. Scammmm I don't recommend parking
They are only trying to charge you as much as they can
The prices change

Zero stars if possible. Parked there for the San Jose half marathon. The spots are tiny, and I feel like over half of the spots were "compact". Also tons of giant poles to run into.

The main problem was getting out of the garage. We prepaid right before going to our car. And it took us OVER an hour to get out of the garage. It was a huge event, so we expected delays getting out, but the first twenty minutes were stuck in the same spot in line! When we finally got to the exit(there's only one) an hour later, they made us pay extra for the time we spent in line trying to get out. Ridiculous.

Located dead center in downtown San Jose this parking garage is Definitely one of the nicest parking structures in San Jose, has plenty of parking and even charging stations for those of you who have those cars with massive carbon footprints. The inside is massive I mean Hollywood can film one of those race scenes in here. (Fast n furious 25? You think?) what's it cost? $4 is what I paid for 3 hours, a bargain if you ask me.

Sign at entrance said $10 flat rate or maximum $20, I was confused but still parked since it's cheaper than the Hilton's $30. Had to pay $25 after 5 hours of parking. Very deceptive....

Try fixing the elevators and unlocking the doors in the parking garage.

Every time I come here all the signs that direct you to the exit are always dead ends because the doors to the halls are all locked..and how are two elevators out of order on the same floor??