Cube Moving and Storage

Great movers! Fast and efficient.

Response time for quotes was great, too. Would definitely recommend to family and friends.

The movers were very slow and sloppy in their work. They took much longer than what you might reasonably expect . Spent time sitting in the truck until I kept going down to see why it's taking 30 mins to move boxes I could have moved myself in 5 minutes.

What should have been a 350$ move cost me 650+ because of just how blatantly slow they were.

Do not recommend. It is intentional as they cost is per hour.

Edit : The owner has responded to my post below with false information - my unit had elevators right next to it which were reserved by me for the duration of the move. While heavier things like couches take time, moving a dolly down 2 floors with an elevator next to the door does take less than 5 minutes - even if you are not 'Superman'

I moved in the same stuff on my own last year help of a friend without the equipment and just a small uhaul and the owner feels that as a professional company with experience and equipment they need a couple hours more than two college students - you are better off going with movers who are better at what they do.

Just sharing this - also I'm surprised that the owner is responding with false information and satire instead of asking more about what went wrong. Not a good sign all around.

I just saw more reviews and looks like this is a recurring theme - unprofessional/take wayy more time than anyone else/owner gaslighting the people who complain and responding with false or misrepresented info.

Cube moving made my moving experience easy and pleasant. Thx for a blasting competing moving quote.
Will definitely recommend to others!

They were good on time and efficiency. HOWEVER, WATCH OUT FOR THEIR FEE. They charge DOUBLE the driving time. So they charged me the time for them to Go Home after the work was done. It was a bad move on their business strategy.

Overall the movers guys were good and friendly. They are cool. The company is not consumers friendly. They charge us something we are not familiar with. Yes they did mention it once on our conversation. But with typical average consumer, we do not understand all their terminologies or names of whatever they call their fees are for, or whatever the state mandates. It is THEIR responsibility to fully Explain it to customers. They did not and pulled out that charge at the end. Put a bad look on their reputation. No wonder they don't have the best reviews on yelp.

Not recommend these guys. I rather pay More for other companies who are transparent.
Oh well , Gluck to them !

1 br move. Crew was courteous and careful to ensure no damages. Booking was easy and Edgar & James accommodated a larger truck request just 1 day before the move. Had some concerns with the time we were charged for, but James at customer service got back promptly to make it right. Recommend these guys, great customer service!

Nice try in your attempt trying to diminish your switch and bait tactics. Also, no attempt was made to still gain my business. I am writing to formally address the recent moving service provided by Cube Movers Inc. on May 27th, which was rescheduled from the originally agreed-upon date of May 27th. I contracted your company for moving services between the hours of 12:00 PM and 4:00 PM. However, the move was internally changed by Cube Movers to May 28th without prior agreement, resulting in considerable confusion and inconvenience.

Upon calling your office, I was informed that the change was due to overbooking, which was not communicated to me in advance. Nonetheless, your team was accommodating, and the movers arrived at 3:15 PM, beginning work at 3:30 PM. The total duration of the move was 9.5 hours at a quoted rate of $109 per hour, amounting to $1,030.

Before the movers left at 12:45am, they contacted their employer to confirm the total cost, and I was informed that the charge would be at an overtime charge at $178 per hour after 6:00 PM, plus additional costs for supplies. This rate was never communicated or agreed upon beforehand. According to California state law, overtime is charged at $150 per hour after eight hours of work. The lack of transparency and unexpected cost adjustments are highly unprofessional and seem to exploit the consumer.

The initial agreement quoted $109 per hour, yet I was ultimately charged $1,509. This includes a rate adjustment to $119 per hour for the first 2.5 hours and $178 per hour thereafter, which was never authorized. As a consumer, I feel this was misleading and unfair. It is the responsibility of Cube Moving to contact the customer and let them know over-time charges will be applied. I asked all evening long to the team here why are they working so long? I asked if they could do it tomorrow as it was very late. The Restricted Hours of Construction San Diego Municipal Code Section 59.5.0404. is from 7am to 7pm. Why would you allow your employees to work overtime and charge the client on the backend without their approval or knowledge is down right unethical and should have all stars removed, all positive reviews removed and the industry of moving companies should be quite happy to know that there is a company out there taking advantage of women alone moving, single moms, elderly people, families is such a scary situation to be in.

My favorite part is they caused over $12k in damages in flooring repairs, furniture damages, hidden items the movers themselves broke, removed refrigerator door handles and took them with them, not a single floor blanket was used. The amount of wrapping they charged me for, they put on my box springs was over 7 times wrapped with my mattress not wrapped and drug in the dirt. Every single item is scratched, broken, PERMEANT DAMAGE I will never be able to fix or recoup my costs. The movers were so incredibility slow, I even fed them to speed them up. I begged them to stop and come back. They said they were booked and I wouldn't be able to get my items because they will be locked in their storage until someone can be scheduled to move. This is In fact "fraudulently misleading" to any consumer as well as myself and I am sure literally others this is a buyers beware as well as the most unethical people I have ever dealt with. I was told to "DEAL WITH IT" .. James and Edgar who run Cube Moving should be fired without a doubt. Angi's list is completely aware of their fraudulent activities. Luckily I have a witness to all of their wrong doings.

I requested that we come to a mutually agreeable resolution promptly. They denied all of my requests. I have everything documented and will continue my quest to let everyone know that there are other reputable companies out there that actually CARE.

AGAIN, BUYER BEWARE these guys are untrustworthy and I am worried knowing others like myself (Single Mom) moving to have men in her home until almost 1am. Somehow they have no problem putting others lives at risk as well. Where is the protection for this in their contract?

I have all the events documented and a witness to all the wrongdoings. If these issues are not addressed and resolved promptly, I will have no choice but to escalate this matter to relevant consumer protection agencies and pursue legal action.

I love also how they blame the customer as well. I attached a few pics of the damages so everyone could see the quality of service you provide. Here are 4 of 61 photos of damaged goods. The main point of this REVIEW is "BAIT AND SWITCH" I was lied too, taken advantage of and the cost in damages far exceeds any of the costs you charged me to move. Oh and Edgar I did ask your guys in front of my witness to leave many times. I would like to add the recorded calls and texts are not recorded when you call my cell phone and talk live. Unethical company and NO this review and or my efforts even Angi is still working the case.

As you can see by the business response - Customer Service is not a priority. If you'd like to deal with a company that responds this way to prospective clients.

My issue wasn't affordability and my move was not on Memorial Day weekend. Nice try in your attempt trying to diminish your switch and bait tactics. Also, no attempt was made to still gain my business. You want to get customers from Groupon then flip them into pulling full price.

I did find four other companies thanks to Yelp that were reputable and respectful. I picked the best fit for me and my needs. It wasn't all about the money. I paid for 4 hours BTW.

Two thumbs up for Cube Moving and Storage!!! My group of friends started using Cube Moving and Storage about four years ago at the recommendation of one of our friends. Since then four of us have now used their services and I see no reason to shop anywhere else.

My girlfriend and I moved into our new place from Escondido to Sabre Springs this past weekend and the guys that helped us, Chris, Derek and Mikail were all great to work with. They showed up on time in a big truck and wasted no time getting to work. Although my girlfriend's last place was only two bedrooms, she and her daughter had a decent amount of stuff and these guys got everything that wasn't already boxed wrapped and protected, down four flights of stairs and to our new house in 6 hours flat. It likely would have taken me and four of my strongest, beer-bellied friends double that and we would've incurred no less than twelve broken items and at least one trip to the ER.

All joking aside, these guys were great. They were all hard workers, communicative with us as well as each other and they took care of the most frustrating and difficult part of moving. I would have zero hesitation hiring them again for our next move in a year or two and I will continue the referrals to them to friends and coworkers.

Thanks again Cube!

Amazing company and professional guys .
They coming in time .
Guys Very fast working .
Really recommend this company

They worked hard. They were organized working together, but I think could of been better truck packers. I moved the last couple items myself to avoid an additional fuel charge of $25, after I paid $50. upfront and the move was just across the street.