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Review Highlights
“I also purchased a beautiful watch from D&D and Moe has taken care of cleaning and also a couple minor repairs.” in 55 reviews
“After visiting several jewelry stores I found D and D jewelry and Mo made my whole experience so much easier.” in 20 reviews
“My fiancé & I spent the day walking around downtown Walnut Creek just to look around & see what our options were.” in 5 reviews
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in Watches, Jewelry
in Watches, Jewelry, Jewelry Repair
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About the Business
Business owner information
![Photo of mehrdad A.](https://s3-media0.fl.yelpcdn.com/buphoto/QmvJ-Xqnu7xyrGiex-IfJA/90s.jpg)
mehrdad A.
D&D Jewelry in Walnut Creek CA offers a large collection of stunning diamond jewelry for weddings, anniversary or any occasion. We also offer pre-owned Rolex watches, plus jewelry repair, appraisals, gold buying & more. See our showroom or call us today.
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Overall rating
116 reviews
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- Mariah G.San Jose, CA181910Jun 22, 2024
My husband wanted to upgrade my current ring for our 5 year wedding anniversary and we had the chance to visit Moe at D&D! We sent him some initial ideas and created the most gorgeous ring for me, it's beyond beautiful. He made us feel so special and had an incredible stone picked out and saved for us. I'm eternally grateful to Moe! 1000000/10 would recommend D&D for all of your jewelry needs and especially engagement needs. Thank you so much Moe!
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Moe A.
Jun 22, 2024
Thank you so much dear Mariah for taking the time to write this beautiful feedback . It was my pleasure to help you to design and custom make your engagement ring .
Thanks again
Moe - Holly W.Walnut Creek, CA011Aug 15, 2024
I had a ring resized and Mo did a fabulous job assisting with my correct size. I received my ring in less than a week just perfect! The store has really nice pieces. I'll be doing some shopping very soon.
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Moe A.
Aug 16, 2024
Thank you Dear Holly for taking the time writing this beautiful feedback . It was our pleasure helping you with your jewelry repair . Please come back again
Thanks
Moe - Katja F.Walnut Creek, CA032Jun 20, 2024
I had a wonderful experience having a charm bracelet and necklace fixed here! The repairs took less than a week, and I picked up a pair of silver earrings on my way out. I would highly recommend their services which are fairly priced and high quality.
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Moe A.
Jun 20, 2024
I thank you Dear Katja for taking the time writing this beautiful feedback for us . It was our pleasure helping you .
Please come back again
Thanks
Moe - Stacey Y.SoMa, San Francisco, CA01Jul 19, 2024
I would rate my experience as no star but I have no choice but to select a star.
Worst experience ever! I made an appt to get a bracelet appraise. Showed up on time and the gentleman there asked what we need help with. I told him I would like to get a bracelet appraise. He said "ok, let me see what you have." As I reached into my purse to pull out the bracelet he said "it's not real". At first I thought he was joking with me but no, he was dead serious. Then he held out his hand for the bracelet. I gave it to him and he said again 'it's not real cause it's too yellow but let me see." I'm assuming he has some machine to test it cause he took it to the machine for all of 1 second then said "no not real. what else you got."
At this point I was a bit embarrassed but soon was disappointed how rude this man was. Even though a had a few more pieces of Jewlery in my purse there was no way in hell I was going to ask him to look at it. I am very disappointed because I drove 30 miles to his store after reading people's reviews of how great the service was. I guess they are only nice if you're buying from them but not when they are buying from you.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Moe A.
Jul 20, 2024
This is ridiculous . You don’t even deserve a sorry for your experience at our store . You tried to sell me a fake Cartier bangle and you are complaining because you were caught .
- Reema K.Downtown San Jose, San Jose, CA074Aug 16, 2023
I couldn't be happier with my experience at D&D Jewelry! With Moe's expert guidance, my fiancé found the perfect engagement ring for me!
What truly sets D&D Jewelry apart is their exceptional customer service. When I needed an adjustment, Moe was not only prompt but also meticulous in ensuring it was done quickly and precisely.
If you're seeking not just exquisite jewelry, but also a jeweler that goes above and beyond, D&D Jewelry is the place to go! Our experience was nothing short of fantastic, and we couldn't be happier with the results.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Moe A.
Aug 16, 2023
Thank you for this kind review Reema, I appreciate you taking the time to write this. i’m so glad you are happy with your ring and enjoyed working with Brandon to create this beautiful piece for you. congrats!”
- Michael T.Walnut Creek, CA01Jun 15, 2024
Worst experience ever!!! Do not go!!! They replaced a watch battery for my mom's vintage Gucci watch but neglected to tell me that after replacing the battery, the watch did not work. Did not find out until my mom wore it to my daughter's graduation and it did not work. Went directly to D&D who, not only refused to either help or refund, but was belligerent, rude and condescending. He was still yelling at me as I was leaving the business!!!!
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Moe A.
Jun 15, 2024
I am sorry that you feel like this about our establishment . This was my worse experience with a rude customer like you too . When we changed the battery first time . Watch start working and there was no reason for us to check the movement . This is what I was trying to tell you and I told you leave the watch I will look at it . You grabbed the watch from my hand and left my store , frankly I think you have to be evaluated by a psychologist . We are still willing to check your mother’s watch if someone else brings the watch to us not you .
- Alla I.Oakland, CA803Mar 27, 2024
Moe at the D&D jewelry store is fantastic! I had several pieces repaired, and he did an amazing job. One ring, in particular, had a recurring issue with the diamond coming loose. Moe took the time to fix it thoroughly, ensuring it stays in place. His attention to detail and care for my jewelry, regardless of its value, is truly appreciated. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Jason S.San Jose, CA67282Mar 5, 2024
Had to leave a review for Mo and D&D Jewelry. From my first walk in with my fiancé to the actual purchase, it was a pleasurable and honest experience, for us! Mo walked us through our different options and ultimately created what my Future Mrs. wanted! 10/10 recommend
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Moe A.
Mar 5, 2024
Thank you so much Jason for taking the time to write this beautiful feedback for us . It was my pleasure helping you to design the gorgeous engagement ring for your beautiful fiancé . I am very happy that she loved it .
Thanks again - Sabrina T.Pittsburg, CA0432Jul 19, 2023
I brought my earrings to fix the locking clip and necklace to repair broken chain! I was charged $135 for both and when I to put on the earrings for less than one hr outside , the locking clip fill right off my ear and I lost the lock clip! I am NOT happy with the repair and getting charge over $100 that was not fixed! The charge was none sense for this kind of repair!!!
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Moe A.
Jul 19, 2023
Sabrina, we are very sorry you are not happy with our service. why didn't you bring back the earring to us to address your issue? we fixed an emerald necklace that anywhere else they would have charged you at least $150 fix it. The silver earring which you damaged as you see in the picture before you brought it to us shows you are not taking care of your jewelry. we just adjust the grip of the earring as you see in the picture. we did not touch the steam.
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