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Review Highlights
“Jeff, on the other hand, scheduled service for the next day and turned the job around over night.” in 18 reviews
“I went to Delta Watercraft for jet ski service.” in 2 reviews
“when I had a break down on the water he came out and towed me back to a marina...” in 2 reviews
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in Boat Repair
in Jet Skis, Boat Repair, Boat Charters
About the Business
Business owner information
![Photo of Jeff M.](https://s3-media0.fl.yelpcdn.com/buphoto/Ydpz-4RwgqlY573wXuc-4Q/90s.jpg)
Jeff M.
Full Service Personal Watercraft Repair shop We Service & Repair 2 & 4 Stroke Personal Watercrafts / Pick up and Delivery Available
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Overall rating
32 reviews
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- Peter A.Santa Clara, CA01Aug 28, 2015
STAY AWAY AT ALL COSTS! Jeff is dishonest and the work is not just sub-par, but bad and potentially even dangerous as well. He sold me two jet skis, one he claimed he repaired the super charger on BEFORE it broke and the other he said had no problems at all. The one 'without problems' didn't even have an impeller and sank 3/4 of the way because of a missing valve ring. The other with the 'new super charger' never had compression and wouldn't start.
After taking the skis back to him for repairs he did a less than sloppy job on the one that needed the new impeller and actually put new, wet fiberglass on the bottom that he left untreated and didn't sand down. The second one he said he repaired never worked and left me stranded. Long story short, I went back to his shop 3 times and he never fixed either of the problems and the skis never worked.
At that point I decided to get a second opinion and took both skis to another shop, but didn't tell them what I had been through with Jeff. They were able to quickly tell me that 1-The original super charger had been blown and when that happened all the metal parts in it that were blown shot through the engine. This basically destroyed the entire engine, meaning it needed complete replacement. They were also able to show me where "someone" (Jeff) had done some quick work with super glue to make the engine hold up long enough for a water test. Same story with the other ski, the engine was totally shot and put together in a way to sucker someone with more trust than knowledge of jet skis into thinking it was a solid ski. Final verdict, I was out almost $8000 on two complete junk skis. Jeff was laughing his way to the bank at a another sucker taken in by him.Helpful 0Thanks 0Love this 0Oh no 0 - Austin R.CA, CA015May 20, 2024
I took my JetSki in for no start diagnostics to Delta watercraft Never heard back from Jeff waited about three weeks, And when I went back to pick up my jet ski, I find it disassembled in pieces the entire motor out in the sun not covered even though I dropped it off with one. Expensive parts stolen computer, electronics, etc.. all his workers are tweakers on drugs and he's trying to tell me that he put a lien on my JetSki and trailer. cops were called and I got my property back. I advise everybody to stay away from this place.
And I am not the first person to have problems with this shady shop.
I recommend taking your business elsewhere like to the ski clinic in Antioch never had a problem with them always been treated, right.Helpful 2Thanks 1Love this 1Oh no 2 - Saffron S.Walnut Creek, CA0163May 30, 2024Updated review
I Feel the need to do another review. I see him advertising like crazy. I hope no body takes anything there!
I wouldn't trust that place with my weed whacker. He's obviously hurting for business. His reviews are horrible. Not just mine. Total scammer. Everyone in the island and in any nearby towns knows how bad his work is. And his attitude isn't any better. Beware!!!!! Run!Helpful 0Thanks 0Love this 0Oh no 0Apr 28, 2021Previous reviewWow is all I can say. I called for a price on an oil change on a brand new Sea Doo. It needs only an oil change after 10 hours. I know this. I am not stupid because I am a woman. He proceeded to tell me I needed a full tune up in addition to an oil change and went in and on I stopped him. I stopped him rattling off everything he said it was needing. I said this isn't my first Sea Doo and I know what it needs. Hi said I'm calling elsewhere and hung up. Then I read the reviews. Hi am so glad I did. Oh would never take my ski to that place. I dodged a huge bullet. Please stay away. They are dishonest crooks.
- Liz B.Oakley, CA02Dec 18, 2023
Brought my Pontoon boat to Jeff because my motor was stalling. After about $1000 worth of work, they could not repair it. Even after his mechanic Steve swore that he would fix it. Then Steve offered to buy my boat from me! Don't insult me !!! They stopped communicating with me and totally ghosted me!! Would not return my text! I took it to another repair shop and they fixed it ! The new place told me they put cheap Chinese parts on my boat and made it run worse! You wasted my money! Actually you took my money and gave me nothing in return, but a big fat headache and an empty wallet!! The new mechanic said you didn't even do the tune up correctly!
GAH !!!! Thanks for nothing!!!Helpful 0Thanks 0Love this 0Oh no 0 - Michael S.Pleasant Hill, CA0272Sep 22, 2023
THIS GUY IS A SCAMMER!!!!!
He acts like he knows what he is talking about but really has now idea on how to work on newer Yamaha equipment.
I simply asked for a diagnostic and came back with sensor that need to be replaced.
Guess what? Still have the same problem.
He then informed me that the boat was a lemon, and that there's nothing else that can be done.
Turns out everything he tried. I already looked up on the Internet and he charge me outrageous price for the same work you can do yourself.
When I went to finally pick up my boat, none of the work that he said he was going to do was done and could not prove any of it was done.
He had told me that 4 sensors were going to be replaced, but only one had been replaced and could not show me the old one which makes me skeptical, it was even done!
He then decided charge me for spark plugs
To be replaced with out any authorization or talking to me about price before doing anything. Still could not provide me the old spark plugs to prove that it was actually done.
Stay far away from this guy he will rip you off Any chance he can.
At the end of the day when I went to pick up my boat, it cost me over $3000 and nothing was fixed.
So I took it back to my dealership and they were able to fix this problem within a matter of one hour and $200 later.
And if you read this -Jeff which I hope you do!! You don't have the right equipment, nor the proper training to work on Yamaha's
Stop lying to people and making them think you're a authorized Yamaha mechanic.
I want my money back!!!
Everything you supposedly said you did was wrong!!
I will also be talking to the better business bureau about you!Helpful 2Thanks 1Love this 1Oh no 0 - Michael E.Bethel Island, CA09Jun 1, 2024
I needed annual service for my Mercury outboard, and got no response to my calls and emails from other shops. Jeff, on the other hand, scheduled service for the next day and turned the job around over night. Serviced the engine and cleaned the pontoons for half what I paid last year. He also provided a trailer to pick up deliver the boat at no extra charge.
Helpful 0Thanks 0Love this 0Oh no 0 - Summer R.Livermore, CA02May 5, 2023
Jeff and his team were amazing! We bent our prop out enjoying the first day of sunshine. Caused us to park our boat. When we got back to the truck their was a card on our window, which had been left by Jeff. Out hustling...thank goodness. We reached out on Sunday and Jeff answered! BAM, dropped our boat off Monday and have it back just as promised in two Friday's. Not only did they do what was asked but they also customized our stereo deck fitting WITHOUT us asking and it looks great...I would highly recommend Jeff and the team, honest and reliable...
Helpful 0Thanks 0Love this 0Oh no 0 - Tami W.Discovery Bay, CA04Aug 1, 2022
Initial Filing Date 09/17/2015
Status Terminated
Standing - SOS Good
Standing - FTB Good
Standing - Agent Not Good
Standing - VCFCF Good
Inactive Date 09/29/2020
Formed In CALIFORNIA
Entity Type Limited Liability Company - CA
Principal Address 3025 GATEWAY RD BETHEL ISLAND, CA 94511
Mailing Address PO BOX 188 BETHEL ISLAND, CA 94511
Statement of Info Due Date 01/01/0001
Agent Individual 0000000 NO AGENT AGENT RESIGNED OR INVALID
Unfortunately, he is still doing business which in my case consisted of charging for repairs that did not work, charging to make more repairs I did not agree to that still did not work, and trying to charge for the same repair twice without permission, and giving me 24 hours notice to pay because he was going to Mexico for 3 months. When I could not pay he lied to the DMV said he gave me an invoice and refused to pay. When I opposed he filed a small claims suit for storage. Rejected my offer to pay so he could lien sell and still charge me.
CALIFORNIA STATUTE
The law requires anyone in the business of repairing boats to give customers either (1) a written price estimate or labor and parts for a specific job or (2) a written estimate of the maximum cost for a specific job that does not differentiate between labor and parts but does set the maximum price (Cal. Harbors and Navigation Code, §§ 410-418). The law applies to work with an estimated cost of $100 or more. A repairman who does not comply with this law does not have a lien on the boat for the value of the services rendered.
Recording the Customer's Consent
It requires repairmen to obtain a separate oral or written consent from the customer before doing any work or supplying any part more than, or different from, the original estimate. If the consent is given orally, the repairman must record the consent on the work order and the invoice. The record must show the name of the person authorizing the additional or changed work and the date and time of the authorization. If the repairman called a telephone number to obtain the authorization, the record must also show the number called. Finally, it must specify the additional parts and labor in addition to the total additional cost.
Estimates When Disassembly Is Required
If the repairman must disassemble a boat, or any part of it, to prepare the written estimate, he must first give the customer a written estimate of the cost of disassembly and reassembly. This estimate must also include the cost to replace items normally destroyed by disassembly, such as gaskets, seals, and O rings. If disassembly might prevent the restoration of a part to its former condition, the repairman must write that fact on the work order containing the estimate before the customer signs it. The repairman must inform the customer orally, and conspicuously on the work order, of the maximum time it will take to reassemble the boat or its part if the customer decides not to proceed with the work. The law prohibits the repairman from charging the customer for more time for reassembly than the amount stated on the estimate.
Once the disassembly is complete, the repairman must prepare a written price estimate for the labor and parts required to make the repair. Before making any repairs, the repairman must obtain from the customer his authorization to make the repair or to reassemble the boat.
Off-Hours Delivery
If the customer cannot deliver the boat to the repairman during business hours and has requested repairs or an estimate, the repairman must, before doing any work, (1) prepare a work order stating an estimated price for labor and parts; (2) give the customer all of the information on the work order, by telephone or otherwise; and (3) obtain the customer's oral or written consent. If the authorization is oral, the repairman must record the consent on the work order and the invoice showing the date and time of the authorization. If the repairman called a telephone number to obtain the authorization, the record must also show the number called.
Estimates Given in Good Faith
A repairman who gives an estimate in good faith is not obligated to complete a job within the quoted price if additional unforeseen work is required and the customer refuses to agree to pay for the additional work.
Invoice Requirements
The law requires the repairman to describe on the invoice all work done and parts supplied. He must list and total the charges for work and parts separately. He must state whether used, rebuilt, or reconditioned parts are used.
The invoice must state the repairman's business name and address. If it states his telephone number, it must be the number shown for the business in the telephone directory and used in the business's advertising or signs.
Time and Material Basis
The law allows repairmen to work on a boat on a time and materials basis if authorized by the customer.Helpful 2Thanks 1Love this 0Oh no 0 - Jane T.Berkeley, CA505191730Apr 24, 2022Updated review
been this shop multiple times, Jeff M. The shop boss, he's honest, super friendly, super helpful also very detailed too, he'll make sure you fully understand everything he told you, they provided more than wonderful services for all boaters, yes i 100% Recommended this boat work shops.
Helpful 0Thanks 0Love this 0Oh no 0Oct 20, 2021Previous reviewreceived a full engine regular services for 20 feet sun tracker pontoon outboard Mercury 90 engine, Steve- was a super friendly, super professional boat engine man done a beautiful jobs.
his boss- Jeff was a kind and very organized & detailed, he's also super super friendly willing to take extra extra miles to helps customers, yes, i 100% recommended to anyone that needed a boat engine services, repair works, jet skis...please check their websites. - Chelsea C.Napa, CA059May 23, 2020
Let start by saying, i didn't choose this mechanic. We purchased a boat that was being worked on and the boat was already at Delta Watercraft when the boat was turned over to us.
We met with the mechanic at Delta watercraft before pulling the plug and purchasing the boat to see what's he thought of the boat overall and what services were being performed.
Although he seemed educated and talked a good game while we were with him looking at the boat, once we left that parking lot all of the professionalism stopped. He told us the boat would be ready within a week, it had already been being worked on for over a week when we met with him.
A week later we called to check on the status, and we got the run around. This happened for 2 weeks straight when we finally just decided to come pick the boat up and find a different mechanic his lack of timeline was ridiculous.
We got the boat, and when speaking with him regarding picking the boat up - he was ABSOLUTELY unprofessional telling me that he would just park it outside no need to speak to him.
We got the boat home, and we agreed that we wanted all the parts that were purchased - to our knowledge we are missing tons of parts and now have to get the work done elsewhere.
Moral of the story, listen to the reviews. He's unprofessional and doesn't deserve to be in business especially with peoples boats, we have kids we wanted to ensure the boat would be reliable to put our children into and he is definitely not someone i would trust to ensure the job is done right.
Side note: he even kept the key to the boat not knowing my father-in-law is a diesel mechanic and my husband and him are going to be able to get most of the things he took weeks to NOT do, done in a day or two.
He's a joke, save your money and time.Helpful 2Thanks 1Love this 1Oh no 0 - Brian C.Pittsburg, CA1258May 21, 2022
I brought my Seadoo Jet Boat here to get the supercharger rebuilt and a tune up. Jeff was very knowledgeable and helped me understand what my boat needed to run right. The boat was fixed in a few days at the price we agreed upon. Jeff did not try to upsell me any extra work that the boat did not need. 5 stars for Delta Watercraft and their team.
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