Review Highlights
“We have been getting all of our drinking water here since 1997.” in 3 reviews
“And the water we bought is actually very clean tasting and worth the money.” in 2 reviews
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About the Business
Business owner information
![Photo of Rachael M.](https://s3-media0.fl.yelpcdn.com/buphoto/P9IZSesdGmGXLb-uPe_3zg/90s.jpg)
Rachael M.
We specialize in Water Purification through Reverse Osmosis, (R.O). The water is not just filtered. Other bottled water companies sell water that has, on average, 160 parts per million molecules of contaminations. Diamond Pure Water has 0. The only molecules that you will find are the worlds smallest, Hydrogen and Oxygen. We sell water bottles that are made of polycarbonate from .6 Liters up to 5 Gallons. We are a self service water store, meaning you come in, fill up your bottles, and then bring them home. We sell water coolers, crocks, stands, and anything that you would need to set up a system at home. Along with those products we also sell in home R.O. and water softening systems. We do a basic water test of your water from home for a reasonable price. Our friendly, and knowledgeable staff would love to talk to you about why it is important to drink purified water, what "mineral water" actually is, and answer any questions you may have. Give us a call or come in and visit the store for a sample of the purest water around!
Ask the Community
Q:
What's the cost per gallon?
A:
As of 6/14/24 : $1.00 per gallon If you pay Cash you get a discount of $0.05 per gallon making it $0.95 per gallon. They also have… more
Rachael B.Q:
Can I purchase Alkaline water here?
A:
Diamond Pure water sells purified water, with an average ph of 7.25. It is slightly alkaline, similar to the bodies natural alkalinity. It is not advertised, or certified to be alkaline water.
Rachael B.
Recommended Reviews
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Overall rating
55 reviews
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- Kenneth L.Concord, CA16272Jun 25, 2018Updated review
Diamond pure water is an excellent family owned business that goes the extra mile to provide top quality water that has been filtered through reverse osmosis. They also provide incentives to get water at a cheaper rate by joining their pre-paid plan option, which is well worth it in my opinion. You can't buy cleaner, healthier water anywhere else!! They also provide high quality USA made 5 gallon containers that do not contain BPA. Their customer service is also top notch! Check them out!! Good clean water is a must if you and your family want to be healthy!!
Helpful 2Thanks 0Love this 1Oh no 0Jul 25, 2015Previous reviewThe water is filtered through reverse osmosis and it tastes great! Price is reasonable. Highly recommend getting your drinking water from this place!
- Gabrielle G.CA, CA0164Jul 27, 2024
Today the manger helped me by filling up my 5 gallon water jugs and brought them to my car as she saw me carrying my baby in my carrier.
Helpful 1Thanks 1Love this 1Oh no 0 - Oct 21, 2023Updated review
Still coming here to get my water even though there's been increased prices over the years. Still great water quality. Great customer service. They have many different options for water containers, and water containment on hand.
Helpful 2Thanks 2Love this 2Oh no 0May 22, 2013Previous reviewI use their RO h2o for our 200+ freshwater aquarium. I find the conversations from the owner quite animated and mostly entertaining. I recommend this place all the time.
- Alicia H.Oakland, CA2121Mar 13, 2023
I've been filling up my water jugs here for about two and half years, and I'm always greeted with a warm welcome. The kind of welcome that makes you feel seen. The staff is friendly, knowledgeable, and I enjoy that they play an eclectic array of music. They also offer to load my water for me, which I appreciate as a smaller female.
This kind of customer service and experience feels rare in the post-covid era, and I cannot express my gratitude enough.
Thank y'all for being so warm and welcoming, and kudos to management for being able to find/cultivate a group of folks like this! Definitely FIVE STAR REVIEW worthy :)Helpful 1Thanks 1Love this 1Oh no 0 - Ronald J.Concord, CA76434Jan 28, 2023
My family and I have been getting water at this place for what probably is decades and honestly, most of the workers here don't really care about the customers and are just there for a check. I thought I had left a review before but I guess it got deleted or something but on days where I cannot pick up the water, my elderly, 5'1, like 100 pound mother goes to get it. Whenever she'd come home she'd always complain about how the workers see her struggling and choose not to help her despite the store not being busy at all.
However, upon coming in today, I was pleasantly surprised. The (male presenting) associate who was working the register just exuded a warm, welcoming, and radiant personality and made it seem like you actually mattered and that he cared about what you needed help with. They also were very knowledgeable about their job and things related thereof, as they knew answers to my questions about bottle recycling and also some construction issues I had overheard another customer talking to them about. Before I left, I got his name because i wanted to make sure that recognition is given where it is deserved and honestly Matthew you are such an icon and a vibe and you yourself not only deserve 5/5 stars but also a raise!!! someone run this mans some more money!!!
with that being said, Matthew is practically the only reason that I didn't rank this store lower, and i am glad that people like them still exist in this world/the customer service industry
it was a surprisingly pleasant experience
and all in the name of not drinking tap waterHelpful 1Thanks 1Love this 1Oh no 0Business owner information
Rachael L. M.
Oct 9, 2023
We appreciate your honest review. I am sorry to hear that at times it seems like our employees don’t care. We strive to help load water for those who want help loading their water. I will make sure to provide this feedback to all of our employees. Thank you for your continued support in our business.
- Janice B.Martinez, CA01Nov 18, 2023
Great water to drink..n good for your health. Heard dr say good to help your kidneys to drink this water...get 5 gallons a week..n staff is very nice n helpful.
Helpful 1Thanks 1Love this 1Oh no 0 - Rachel D.Concord, CA1113Mar 16, 2022
Best water, absolutely best price. Reliable service always.
Friendly staff, and will assist with getting the water into your car! Highly recommend especially if you go through water quickly.Helpful 2Thanks 1Love this 1Oh no 0 - Tom T.San Francisco, CA03May 9, 2023
We have been getting all of our drinking water here since 1997. Their water is always great. I have found that the service follows suit and has always fallen within the range of entertaining to pleasant.
Helpful 1Thanks 1Love this 1Oh no 0 - Mar R.Oakland, CA611512Oct 1, 2021
Dear Diamond Pure Water, I apologize for the late review.
I have been refilling our water bottles here since the beginning of the year. The water here tastes great. Since finding this place, I have cancelled my delivery service from a well-know huge supplier which saves me over 50% of the costs versus refilling on my own. In addition, the kids that work here are very nice dudes. I recommend this place.Helpful 1Thanks 1Love this 1Oh no 0 - Oct 9, 2018
This place is in a big shopping center and there's always front row parking. This is probably the best water you can get in the area. We purchased 4 gallons and a water dispenser. The price was pretty reasonable. The customer service is also really good here. They take the time to explain everything. Overall very satisfied! This is where we will be getting our water.
Helpful 1Thanks 0Love this 0Oh no 0 - patrick d.Concord, CA08Nov 14, 2021
Our latest obsession is the super pure water you get from a high grade reverse osmosis system. Bargain too.
Helpful 1Thanks 1Love this 1Oh no 0