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Review Highlights
“Will kept me informed on the job, the insurance, and helped me settle after the upset of the accident.” in 47 reviews
“The work was completed in less than an hour and Antonio helped my access their guest wifi while waiting.” in 43 reviews
“I filed a claim with my insurance carrier and had a rental car for 2 weeks during the time my car was in the shop.” in 7 reviews
About the Business
Business owner information
![Photo of Antonio L.](https://s3-media0.fl.yelpcdn.com/buphoto/bZ4tEj2pzVRMJflNSYZwAg/90s.jpg)
Antonio L.
When you need a hand taking care of maintenance or repairs with your car or truck, DNA Automotive is here to help. Founded by two amigos in 2011, Donny and Antonio, DNA is a full-service auto shop serving the folks of San Rafael and beyond. We do it all here, from oil changes and scheduled maintenance to transmission repair and even body work. Some shops will try to take you for a ride, but we'll never steer you wrong. When you work with DNA, we'll get your repairs completed on time and within budget so you can get back on the road.
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205 reviews
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- Barry B.Oakland, CA012Jul 19, 2017
I've brought my 2005 Honda Accord to DNA several times, and I'm sold. They did high quality work, Donny took the time to explain and show me the problem (which I appreciate, since I know almost nothing about cars), and didn't try to sell me something I don't need. And he's a really nice guy to deal with. They are definitely my go-to auto repair shop!
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Antonio L.
Jul 24, 2017
Honesty and clarity are what we're all about, Barry, so it means so much that those stood out to you. It has been our pleasure helping you out with your Honda. We're always here if you need anything!
Best,
The Team at DNA Automotive - Jun 27, 2024Updated review
We just had DNA do some bodywork on an older Toyota Highlander that was dented in a number of places. The quality of work was excellent, you can't tell it even had any dents before. One was very difficult to fix, it was the lift tailgate and I bought a used one on ebay that was damaged in shipping. They were able to repair that and now it looks like new. Paint matches perfectly....these guys are highly skilled and really know their stuff.
The price was very fair... these were not insurance claims, so they worked with us to help us find a way to make it happen. We're once again extremely satisfied with DNA. Staff is amazing, you feel like someone in your family is taking care of you.
New cars are very expensive (original price, taxes and license fees $$$$) and you can save quite a bit of money fixing your old vehicle to look and run like new. DNA can make that possible for you at a fair price.Helpful 0Thanks 1Love this 1Oh no 0Business owner information
Antonio L.
Oct 6, 2019
Happy to hear you love our place, Chris! Thanks for the kind words. Let us know next time you need us!
Best,
The Team at DNA AutomotiveMar 10, 2021Previous reviewDNA has serviced my old GMC Yukon XL truck for several years now.
Last week, I brought it in for the 200,000 mile service. They did a great job at a fraction of the cost of the original dealer.
A couple years ago, when I brought this vehicle in for service, there was an elderly couple who were traveling and they had a problem with their vehicle. They were told they needed several hundred dollars in repair, but the DNA pros fixed the problem quickly for the cost of a light bulb. This is an honest shop!
Because they tell people the truth and do good work at a fair price, I highly recommend DNA Automotive.Sep 30, 2019Previous reviewA great car repair alternative to expensive dealer service. I was able to bring my truck in the next morning to repair the engine oil pan seal, differential oil seal and tie rods. My truck now drives like it's 100,000 miles newer thanks to the pros at DNA. Highly recommended.
- Alvaro T.Fremont, CA83815Mar 12, 2024
Mr. Will Banuelos and the folks at DNA Automotive will take good care of you when you visit them. When I called with my car issue, Will quickly offered to meet me to discuss my options in a professional manner while being kind and patient during the process. He's a great problem solver and I would trust my car in his team's hands! You should trust them with yours.
Thank youHelpful 0Thanks 1Love this 0Oh no 0 - Kelis L.Larkspur, CA01Jun 3, 2024
Always helps me out whenever my car needs a service. Fast oil changes, and they recently helped me with battery problems I had. Best shop in the North Bay!
Helpful 0Thanks 0Love this 0Oh no 0 - Jane H.Santa Rosa, CA12211Apr 10, 2024
Great service, love their honesty and integrity, they were SO helpful to my 23 year old daughter and gave her great helpful advice. Their prices were reasonable, too!
Helpful 0Thanks 1Love this 0Oh no 1 - C B.CA, CA03Jun 25, 2024
they were nice but very bad work. I knew there was a small issue with car's battery. they replaced the battery terminal with the wrong part and the car pretty much stopped turning on altogether over the next weeks. I have to replace the battery terminal again and the battery has now been corrupted by the incorrect terminal and the whole battery has to be replaced. not only did they not fix the problem but they actually seemed to have made it worse by using the incorrect part.
Helpful 1Thanks 1Love this 1Oh no 0 - Brenda C.Rohnert Park, CA4031914Feb 21, 2023
I want to say that hand down, DNA AUTOMOTIVE, and BODYSHOP are the ONLY SHOP that I feel comfortable having my car fixed by.
About 5 year ago,I got endured my first car accident. It began when a full propane tank fell from a company car, and eventually, the propane tank landed on the windshield. Which damage my dashboard with other interior parts.
I can say with a lot of confidence that DNA took good care of me by dealing with my car insurance, calling me and making sure that I am aware of what is going on with my car, and making sure that my car is only getting the only manufactured parts from the brand that my ANTONIO (WILL) has superb customer service and has made my experience phenomenal. They made sure that my vehicles work and look the same or even pleasingly better before the accidentHelpful 1Thanks 1Love this 0Oh no 0 - Morgan W.Hollister, CA01Jul 7, 2023
I've worked with DNA through general service for my vehicle but mainly 2 minor collisions where it needed body work. Will has helped me through both and has made everything seamless. He made sure the insurance would be working for me and kept me updated along the way. All the guys there are very welcoming and kind, I've worked in the dealership industry and know a lot of women feel they get hassled, but that has never been my impression at this shop.
My car always comes back looking better than it did before, they go the extra mile and polish out my headlights (my cars a little older so it makes so much of a difference!) & the work they do in my eyes looks great.
Thank you Will!Helpful 0Thanks 1Love this 0Oh no 0 - Nicole D.San Rafael, CA1454526Feb 9, 2024
Hector at DNA was absolutely amazing. He kept me updated throughout the entire process via text and answered any questions I had about the repair and even helped answered some questions about the claim. I've never been in an accident before and was nervous about the process of getting my car repaired, but Hector made the experience a breeze. Definitely coming back if I have any issues with my car.
Helpful 0Thanks 0Love this 0Oh no 1 - Stephanie H.La Jolla, CA2402813Feb 10, 2024
Leo and the DNA Automotive team are amazing. My car was making funny sounds that were getting worse. I took it first to the dealership to get it diagnosed (huge mistake, I know) then got quoted $2k for something DNA fixed in a couple hours for a fraction of the price. On top of that, they found 2 nails in my tires that the dealership missed! Honest, speedy and so considerate. Leo communicated with me updates every step of the way. I truly appreciate it - I am pretty reasonable if I need to dish out funds on something as important as my car, but also a low income college student who cannot afford an unnecessary $2k. Highly recommend and will go back for any car needs!
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