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Services Offered
Verified by Business
Bathtub installation
Faucet installation
Gas line installation
Plumbing inspection
Drain repair
Faucet repair
Gas line repair
Plumbing installation or replacement
Review Highlights
“I called regarding a toilet seal leak and Jason arrived at my home within the promised timeframe.” in 13 reviews
“Thankfully Jared was able to come by and quickly confirmed it was a bad TPR valve and replaced it.” in 7 reviews
“Eugene also got me a good quality faucet at a price lower than I was able to find when I was shopping around.” in 7 reviews
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About the Business
Business owner information
![Photo of Bill D.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Bill D.
Specializing in Plumbing Repairs & Drain Cleaning, remodels, backflow testing, backflow repairs, water line replacement & repair, sewer line replacement & repairs, water heater replacement & repairs, faucet replacement & repairs, garbage disposal replacement and plumbing inspections.
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Overall rating
45 reviews
5 stars
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1 star
- Gerry K.Petaluma, CA06Mar 13, 2024Updated review
My garbage disposal had clogged and I had tried everything I knew to fix it.I called Dolcini Plumbing the next morning and had a new disposal installed within 3 hours--amazing. Jared was efficient, professional, and responsive to my requests. I couldn't be more pleased with the service I received.
Helpful 0Thanks 0Love this 0Oh no 0Jun 25, 2021Previous reviewWe have had Dolcini Plumbing repair and replace facets, garbage disposals, bathtub fixtures, and lastly, our water heater. In each case, they were prompt and professional. Calls were always returned and the staff who repaired or replaced plumbing items arrived on time and cleaned up after the work was completed. In all of our interactions, the work was performed on time and in a cost effective manner. We appreciate their attention to detail and commitment to doing things the right way.
- Leslie C.Petaluma, CA11313Jan 29, 2024
I have been using Dolcini Plumbing for over 20 years & can't believe I have yet to give them a review. My drainage was backing up regularly & they came up w/ the idea to notify me annually to remind me to have the line cleared to prevent this rather than have my shower & tub clog once a year & it works brilliantly. Since the trap they need to access is outdoors, they can arrange to do the job while I'm @ work & trust me to pay by billing me.
They're careful to explain what the problems are in a way I can understand, get me help quickly, and I trust them in my home.Helpful 1Thanks 1Love this 1Oh no 0 - Melissa H.Sausalito, CA071Apr 7, 2024
The star is because the men were very polite.
We had used Dolcini twice years ago. Once was to snake our toilet at our previous home and we were extremly happy and that is why I called again. I had them out a while ago for a noise in the pipes which I thought was related to the toilet clogging that week.
The noise was insignificant and when I asked if they would snake the toilet they told me they would have to remove the toilet and take it out of the room. I assume since I have never known of a toilet having to be removed to snake they actually didn't want to work. I still wrote the approximately $200.00 check for dropping by, felt ripped-off and they left.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jason D.
Apr 8, 2024
Melissa, as a small local business, our customer satisfaction is essential to the our success. I have spent some time trying to figure out when and where this call took place and who the technician was. Unfortunately I am unable to find where we have worked for a Melissa recently. Also, on Yelp, your town is coming up as Sausalito which is not in our service area. I need some additional information to determine what took place and what we can do to better serve our community. Could you please call into the office so I can make sure we get your complaint resolved. 707-763-6374
- Mike W.Petaluma, CA30303Jun 16, 2023
Jared did an excellent job replacing our toilet but I'd also like to thank their dispatcher who got us in on Friday when I just called on Thursday. Would definitely recommend
Helpful 1Thanks 1Love this 0Oh no 0 - Nolo C.Petaluma, CA033Sep 10, 2022
I had a great experience with Dolcini Plumbing. They were honest and knowledgeable. Jason is great. Very professional and courteous. Our water heater was failing us. Jason informed me it was under a recall. I mention this because he could have just fixed it and moved on to the next customer. Instead he gave me the chance to go through the recall repair and save some money. I appreciate the honesty and great customer service.
Helpful 1Thanks 0Love this 0Oh no 0 - Sharon V.Santa Rosa, CA412295Nov 10, 2020
I walked out in the garage to find hot hot hot steaming water spewing out of the TPR valve on my water heater during my lunch break (hurray for working at home!). I called Dolcini and got there answering machine since they close for lunch. However, at 1:20 I got a call back and they were able to get me on the schedule for the next day (since it was a bit of mess in my garage) and said they'd see if anyone finished early and could still come by today. Thankfully Jared was able to come by and quickly confirmed it was a bad TPR valve and replaced it.
He was patient with my MANY questions and made sure I was comfortable with the repair before he left. It took maybe an hour?
My old landlord had told me to use Dolcini, so with this first plumbing issue in my own home, I knew who to call and I am pleased with the outcome.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jason D.
Nov 13, 2020
Thank you for your amazing review. We do our best to treat our Customers the way that we would want to be treated if we were having the same issue at our own home. During the Holiday Season, our schedule tends to fill up quickly, so we appreciate your patience as well. Thank you for taking the time to share your experience here.
- Nick O.Petaluma, CA7140Apr 7, 2020
Discovered I had a leak in the piping under my house recently and was referred to Dolcini Plumbing. It was an urgent situation and they were able to get someone out first thing the very next morning! Scheduling was very easy and the person I talked to was very helpful and friendly. Just as they said they would, they called exactly 15 minutes before arriving, and arrived promptly at the agreed upon time as well. They were able to fix my problem in a much shorter amount of time than I was expecting and also for much less than I was anticipating. I am tremendously relieved that the problem was resolved quickly and I have my water back on again and we were able to prevent future damage or issues from the leaking pipe. Can't say enough good things about Dolcini Plumbing, they did a stellar job and it was an outstanding experience! Will absolutely use them again and refer to others!
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Jason D.
Apr 7, 2020
Thank you so much for your positive review. We are currently living in some strange times, and kind words like these add a needed moral boost to our staff as we do our best to make sure all of our Customers continue to receive the type of Customer Service they have come to expect from us. As always, we are glad we could be of service.
- Marshall W.Petaluma, CA5255655Feb 21, 2018
They do the job right, and you can depend of them to get it done right and on time. My only complaint, if you will, is the per hour labor charge of $160. But, they don't waste their time and focus on the job itself. We have used Dolcini many times in our 25 years in Petaluma.
I would recommend Dolcini for all plumbing needs. You can tell by all the wonderful reviews (minus a few sour pusses) as it will be a happy experience.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Jason D.
Feb 22, 2018
As we have mentioned before, we truly believe that word of mouth is really our best advertisement. We are grateful for your high marks and honesty when reviewing our Company and for selecting us for your plumbing needs. Thank You.
- Jeanne F.Petaluma, CA1445Jun 25, 2020Updated review
Dolcini Plumbing is a great company. I emailed late Monday night because of a leaking outdoor faucet that I could not turn off. Jared was
out the next morning and replaced pipes and capped an old line. In the same email I mentioned an upstairs toilet that needed to be checked, he came Thursday for that.
Excellent experience from the contact person to the plumber. I highly recommend Dolcini Plumbing!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jason D.
Jun 19, 2015
We really appreciate your review and always love to hear from our returning customers. Thank you again.
Apr 21, 2015Previous reviewExcellent service from the initial phone call to the service tech. Friendly, prompt & efficient. I was given a time frame of 12:30 - 3:30 with the promise of a phone call when he was on his way. I received that call and Jason was here within 10-15 minutes. My problem was fixed in 45 minutes at an extremely fair rate. I could not be more pleased. I highly recommend Dolcini Plumbing.
- Bobbin T.Petaluma, CA023Jun 24, 2021
Every time we need them, they come and fix our problems---garbage disposal, toilet issues, hot water replacement, faucet replacements in the bathroom and shower head. Since they are local, honest, and efficient, if we need a recommendation for another person in the trades, we always check with them first.
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