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“Don, Debbie and the other employees are extremely knowledgeable, professional and ethical.” in 14 reviews
“I had a question about the job after it was completed and Jason responded to the house within 30 minutes to answer my questions.” in 11 reviews
“He was courteous, explained everything in great detail, efficient, and overall very professional.” in 5 reviews
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![Photo of Don N.](https://s3-media0.fl.yelpcdn.com/buphoto/9js9u4350ZA5Lfv3rjGrCw/90s.jpg)
Don N.
Specializing in: - Plumbers - Plumbing-Drain & Sewer Cleaning - Plumbing Contractors-Commercial & Industrial - Building Contractors-Commercial & Industrial - Water Heater Repair
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- Paula O.Napa, CA644Aug 12, 2023
We were advised we had a small underground gas leak. Don and his team were quick to respond - professional and friendly. They arrived on time, knew right how to fix the problem and got it fixed the first time. I had a question about the job after it was completed and Jason responded to the house within 30 minutes to answer my questions. We will definitely contact them again for any future plumbing needs.
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Don And Debbie N.
Aug 12, 2023
Thank you for your review we were happy to help you
- Linda M.Napa, CA039Nov 8, 2023
Third time using Don Nichols Plumbing, and every time, quick response, excellent, friendly service and clearly state your options to fix the problem. Had no hot water Friday, called and left a message, 2 hours later called again and Debbie said they were fully booked until Monday. Rats! An hour later she called back and said Jason was on his way to check it out. Jason & Brandon both showed up, diagnosed the problem with my 12+ yr. old heater, gave me the options of getting parts and fixing on Monday ($500), or installing new heater ($2,000) that same day. Of course opted for new heater since this one was at the end of its life anyway. Very nice guys, easy to talk to, don't sway you one way or the other...just lay out the facts so you can decide for yourself. Very honest, reliable company. Highly recommend them.
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Don And Debbie N.
Nov 9, 2023
Thank you Linda for the very nice review.
- Cecille P.San Francisco, CA81413Jul 5, 2022
Ran into a problem with our kitchen sink drain that wasn't an easy fix for the untrained. Jason was fast, friendly, and efficient! Would definitely use their services again! Good value for plumbing services.
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Don And Debbie N.
Jul 5, 2022
Thank you Cecille. For the Positive review we really appreciate it. Thank you Debbie and Don
- Jan H.Napa, CA010Jan 24, 2023Updated review
Jason came to inspect pipe noise under kitchen floor. Arrived promptly and solved problem. I always depend on Don Nichols Plumbing and have for several years.
Helpful 0Thanks 0Love this 0Oh no 0Dec 12, 2019Previous reviewDon Nichol arrived on time and.installed an instant hot water dispenser in forty five minutes. He is a super nice and professional guy and I highly recommend him !
- Rita K.CA, CA04May 13, 2022
I have to give a shout out to Don Nichols plumbing. The tech who took care of my 'sewer' issue was courteous, professional and thorough!
After having to dig up a walkway as part of the process, he left it so you couldn't even tell it has been dug up. Its great to still encounter and support local Napa businesses! Thank you Don and Jason!!Helpful 0Thanks 0Love this 0Oh no 0 - 52343156Jan 27, 2020
Came on short notice, fixed four problems! We were thrilled to finally have an enjoyable shower! Jason was funny and a great plumber.
Helpful 1Thanks 0Love this 1Oh no 0 - Joe G.Napa, CA013Jun 29, 2022
Not a big job but repiped under our kitchen sink. Did a great job, most importantly no leaks. Jason the plumber was very great answering all my questions. I called and got a couple of quotes and theres was very reasonable, about half the other quote. I will use them next time
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Don And Debbie N.
Jun 29, 2022
Thank You Joe we appreciate the nice reveiw and was happy to help you. Thank you Don and Debbie
- Fred G.Napa, CA03Mar 12, 2021
We needed to upgrade a portion of our plumbing from galvanized pipes to copper piping. We called Don Nichols plumbing who sent Jason to our house to evaluate our situation. Jason was through and explained exactly how the work would be done. In passing, we learned a bunch of other plumbing tricks that we can use on our own for normal maintenance.
Jason sent us a reasonably-priced proposal to do the work and, once we accepted, arranged for an installation date.
On the installation date, Jason (and Brandon) showed up on time and completed the work professionally and efficiently. They did a through job and worked through the few surprises at no additional charge. They did not leave until the work was professionally completed and double checked. We have noticed an improvement in our water pressure and now have no fears of our plumbing failing in the future.
We heartily recommend Don Nichols plumbing, and Jason in particular, for your plumbing needs.Helpful 0Thanks 0Love this 0Oh no 0 - Sonia T.Napa, CA524Apr 13, 2020
Don Nichols Plumbing is prompt, knowledgeable and very reasonably priced. Very impressed by the fast response from Don and Jason. Would highly recommend this plumbing company for any of your plumbing needs. Found my go to plumber.
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Don And Debbie N.
Apr 13, 2020
Thank you Sonia for the nice review. We will seen you next time when you need us.
- Mike M.Monterey, TN01459Mar 18, 2021Updated review
Second time using Don Nichols Plumbing. The first, a couple years ago, was serviced by Don who did a great job, quickly and at a fair price. This time Jason serviced us, arrived on time, wore mask and shoe coverings. Very pleasant, friendly and helpful. Did an amazing job and gave me excellent recommendations for a related issue. Price was fair. Had to wait a while to get an appointment, as they are really busy and in demand....but worth the wait. Office staff is equally as good. Couldn't ask for a better company.
Helpful 0Thanks 0Love this 0Oh no 0Mar 12, 2018Previous reviewDon arrived exactly when scheduled, which I appreciate. He was friendly, helpful and totally professional. Changed out two sink faucet sets and one bathtub fixture quickly and cleanly. Price was reasonable. What more can you ask from any contractor? Will definitely be using this company again and recommending to others. May have to wait to get on their schedule, but worth it.
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