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“Don, Debbie and the other employees are extremely knowledgeable, professional and ethical.” in 14 reviews
“I had a question about the job after it was completed and Jason responded to the house within 30 minutes to answer my questions.” in 11 reviews
“He was courteous, explained everything in great detail, efficient, and overall very professional.” in 5 reviews
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About the Business
Business owner information
![Photo of Don N.](https://s3-media0.fl.yelpcdn.com/buphoto/9js9u4350ZA5Lfv3rjGrCw/90s.jpg)
Don N.
Specializing in: - Plumbers - Plumbing-Drain & Sewer Cleaning - Plumbing Contractors-Commercial & Industrial - Building Contractors-Commercial & Industrial - Water Heater Repair
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Overall rating
99 reviews
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- Lydia B.West Newton, MA0118179Mar 24, 2024Updated review
The Navian Tankless hot water they installed is super user friendly. The temperature can be changed with a simple press
of the display panel on the front of the unit. The previous tankless which had been in yon the property required reading the manual, a call
for technical assistance, removal of the front panel and the location of the an unlabeled thing to change the temperature.....and there were only two settings.
The Navian offers any temperature choice desired. Superior product.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Don And Debbie N.
Mar 24, 2024
Lydia Thank you very much for the nice review. We are so happy to help you. So happy you love the Tankless Water Heater and thank you very much for posting all the pics.
Mar 22, 2024Previous reviewDon Nichols plumbing came over quickly to
help us out when an outside water line had been injured and had created a géiser. They expertly installed a new pipe and faucet.
Since owning this house we have been troubled by a tankless hot water heater which was installed too close to the kitchen window leading to a gas/ carbon monoxide smell if we opened the windows.
Don Nichols plumbing installed a superior tankless hot water, in a safer location, and in the correct way. They suggested we incorporate a circulating device so the hot water is available immediately and it is great.
Additionally they lowered by 8" a farmhouse sink to the usual 36" making it much more usable.
Photos below- keep in mind please that we have not yet painted because the work was done recently.
There pricing is the best. Their dedication to safely and to a job done properly is reassuring and refreshing.
We are grateful for all their work and suggestions. - Roxann G.Napa, CA06Jun 30, 2024
Contacted and sent pictures of the problem. I was told what to order. Scheduled installation. They arrived on time. Better pricing than a different company I had an estimate from. Item works well no problem. Very friendly and efficient.
Helpful 0Thanks 0Love this 0Oh no 0 - Kristen R.San Diego, CA365289Apr 30, 2024
I've had Don Nichols plumbing come out for a few difference needs thoughout the years. Every time it's been a wonderful experience. They are quick to get you set up with an appointment. Patient with you on the phone when you have pre appointment questions. The employees are all super nice and professional. The work that they do has always held up. The rate is fairly priced and well worth it. They are my first call for plumbing. Very happy to have their help!
Helpful 0Thanks 0Love this 1Oh no 0 - Mike M.Napa, CA53813Jan 31, 2024
Outstanding service with reasonable prices.
We've had several needs for our 70s built house, and Don's team always comes through.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Don And Debbie N.
Jan 31, 2024
Thank you for the nice review. Always happy to help
- bagleyoceanracing B.Napa, CA112458Oct 9, 2023
I just bought a new house and wanted to have my water pressure and small leaks checked. Don and Clayton were prompt, professional, and skilled. The price was super reasonable and there are no more leaks. Thanks Don Nichols
Plumbing!Helpful 0Thanks 0Love this 0Oh no 0 - Zack P.Los Angeles, CA03Jul 22, 2023
Don Nichols Plumbing has come out to our house twice at the last minute to fix issues with our sinks and toilets. They have always been there for us and have unbeatable prices. Everyone at Don Nichols Plumbing is friendly and helpful.
Helpful 0Thanks 0Love this 0Oh no 0 - Kirsten Z.San Francisco, CA155Aug 8, 2023
We had a flood in the garage originating from a water softening filter. It was a minor nightmare that required only a minor repair. Rooter Hero came out and gave us an estimate of $720 for the work. We knew that was price gouging, so we had Don Nichols plumbing come out and take a look. They did the repair for $170. Guess who we'll call the next time we need plumbing help?
Helpful 1Thanks 0Love this 0Oh no 0 - Linda M.Napa, CA039Nov 8, 2023
Third time using Don Nichols Plumbing, and every time, quick response, excellent, friendly service and clearly state your options to fix the problem. Had no hot water Friday, called and left a message, 2 hours later called again and Debbie said they were fully booked until Monday. Rats! An hour later she called back and said Jason was on his way to check it out. Jason & Brandon both showed up, diagnosed the problem with my 12+ yr. old heater, gave me the options of getting parts and fixing on Monday ($500), or installing new heater ($2,000) that same day. Of course opted for new heater since this one was at the end of its life anyway. Very nice guys, easy to talk to, don't sway you one way or the other...just lay out the facts so you can decide for yourself. Very honest, reliable company. Highly recommend them.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Don And Debbie N.
Nov 9, 2023
Thank you Linda for the very nice review.
- Gina P.Napa, CA05723Dec 17, 2022
Don tightened all of our hard-to-reach wobbly sink faucets and didn't cry once. Fast, efficient, and good natured.
Helpful 0Thanks 0Love this 0Oh no 0 - Carol D.Napa, CA210Feb 21, 2023
Excellent experience with this company, Clayton arrived 'on time' was personable and very professional. I cannot emphasize enough how much I appreciate a company that takes care of people that have a 'small job' at a time when many companies won't bother with them.
Another point I would like to make is that Clayton cleaned up exceedingly well after the job was completed.
I highly recommend this company!Helpful 1Thanks 0Love this 0Oh no 0
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