Downtown Muffler Service

My car failed smog test. I was recommended this location as I needed assistance with exhaust system.

The customer service did not answer my call. However, my call was returned within one business day. The staff was professional and agreed to look over car the next morning.

At the time of the appointment, the mechanic looked over the car and reset my system to address the problem. They did not charge me for the quick service. The mechanic also reminded me that it's against the law to pay for a failed smog test, which I did not know.

Super helpful and kind. Highly recommend.

Installed a straight pipe in Santa Barbara for my Audi s4 and the technician installed it wrong causing one of the pipes to be loose. I'm new to cars and modding so i decided to come here since the reviews were great. The owner was very nice and took me in for a walk in and immediately pointed out the issue with the pipes. I was able to have it resolved within 5 mins and my car sounds great again. Thank you so much I'll definitely be coming back!

Downtown Muffler is the place to go! Jack and his daughter Samantha are honest, reasonable, and friendly people. Jack deleted my muffler & installed a quad exhaust system for my Mercedes CLA 250. I couldn't be happier with the service and how everything came out. I highly highly recommend Downtown Muffler Service. Great Value. Great People. Great Atmosphere.

Samantha was the one to help me get in and out quick. Got my resonators welded on in less than 30 mins, and also thy straightened out my muffler tips for free. I gave them an extra $20 tip because of the hospitality! Great people and great customer service! I would recommend this place for anyone who needs some muffler work done!

Brought my 2022 GR Supra in to get an aftermarket exhaust installed on my vehicle since I don't have a lift. Jack was honest with some issues with the exhaust (I bought it secondhand) and offered to fix the issues for me. Pricing was fair for the install compared to other shops that I got quotes from. Would definitely recommend coming here and will be back if I need exhaust work

Quick. Easy. And Jack is THE MAN! Family run, family owned and they do great work. Helped me in a pinch replace my catalytic converter. Extremely helpful and it's running smooth also has plenty of stories to keep you occupied.
Everyone there is a good time and does good work.

My catalytic converter was stolen and I was referred to Downtown Muffler by Mangale Motors as Mangale doesn't do welding.
I am pretty happy with the results.
They charged me 3.5% to use my credit card saying that they couldn't afford to pay for my points on the credit card. I said that if I had known, I would have brought my checkbook. They then said that they don't take checks, but that I could have paid cash ($2400). They asked if it was okay to use the credit card and charge the 3.5% ($84). I replied that I didn't feel I had a choice.
They estimated $1800, but there were extra charges for a flange kit and a resonator which was also taken.

Bait and Switch Warning!
I went here by recommendation of a friend. I called in advance for a quote on, Flowmaster brand mufflers. They quoted and said, we have them come down. when I get there, the installer was putting my car on the rack, and I believe it was the owner that yelled over to him, "KNOCK IT OFF". Weird?!?!

So come to find out when he's got my mufflers to install he did not have Flowmaster. He had "knock off" mufflers! In the industry, it is known to call the generic Flowmasters, "knock offs".

This was the owners cute little way of trying to be sly and telling his installer to give me the cheap stuff "KNOCK IT OFF" (I.e., knockoffs).

I told my friend that recommended me and I don't want to say his name, but this is greatly disappointing. He was embarrassed. This place is really shady. I hope people read this and take heed to the warning. This place is not honest. I would not trust them or recommend them.

Did a great job for a good price too. Super nice people who are very responsive. More than happy with the service and how much it cost in the end as well.

Wanted to say Thanks to Downtown Muffler for helping me getting my truck back to stock sound. The last month or so I have been messing with different muffler to make my car a little louder. Everything was good for a bit until I drive on the freeway 65mph plus and that little drone was getting on my nerves. Was planing to just buy a stock exhaust but everyone wanted $350 plus for one so I said nope. That was same price as a brand new one from the dealer.

I appreciate how they broke it down for me what each muffler do and which one will make it quiet again. Everyone I called in a 30 miles radius. They keep saying oh go with this flowmaster or Magnaflow to make it quiet and in my I head I am like ok NO because it going to be the same shit I have right now but different sound and tone!