Drain Assist

Can't say enough good things about the service that Trieu provided us with today. He expertly repaired/replaced our faucet parts and solved the long-standing issue we had with a drip.

We especially appreciated the fact that Trieu was willing to answer questions, to help educate us about the situation.

In spite of the challenges and the job taking longer than originally anticipated, he was always pleasant and polite. And his fee was very reasonable. What more could we ask for?

If other plumbers cannot fix it, Trieu CAN!
I have had this kitchen drain clog issue for 5 days, consulted ~10 plumbers majority told me they cannot do it, and a few gave me ~$1500 estimate.
My kitchen is on second floor and the drain cleanout is located in the basement. Snake did not work at all because it was all grease clogging. All the previous plumbers consulted either does not have hydo jetting therefore cannot do the work, or cannot do hydo jetting from the basement (will cause a lot mess in the kitchen therefore they claimed a very high price).
Trieu is very experienced in solving clogging issue for multi story townhouse. He's got so many advanced tools and he was able to do hydro jetting from basement. The special nozzle he used for this jetting did not cause any mess in the kitchen. The overall process only took 1 hour. Trieu really delivered his work with quality and speed. Also Trieu charged a very reasonable price.
I will definitely recommend Trieu to everyone that needs plumbing service!

Wednesday my kitchen sink was gurgling. Trieu was here in April 2022 so I wanted the clog fixed before the holidays. We made an appointment for today. Fortunately my drain wasn't clogged. Trieu explained and gave me some preventive tips. I am very grateful for Trieu!!

Excellent service, on time and reasonable and quick .

Will. Contact this provider again on any plumbing issues

Easy to talk to. Great communication skills. I was stressing out because of a previous tree root problem. Trieu reassured me that it wasn't the tree root but a simple toilet valve and old flapper problem. He walked me through his food coloring test process and answered all sorts of questions I had about plumbing. A really great guy and builds his clientele with honesty and trust. I will have him back to work at my dad's house very soon.

I just had to write another review for Trieu's work done at my parent's place on new years eve. Not sure why sewage problems always happen to me near the holidays this year, but the last time Trieu came out for my place was only the day before Thanksgiving (see my previous review).

My parents place is very old (1907) and the plumbing was original and weird due to additions. My dad tried to snake it himself and finally declared defeat around 3pm. I called Trieu and was so happy he had time that day to come take a look. His estimate was 2 hours, but he was over in 1. I met him at my parents' place just in case of a language barrier. Trieu ended up hydro jetting from the roof vent and after the clog was cleared, sent a cam down to see what the problem was, all with my dad on the roof with him, explaining everything patiently to my dad who speaks minimal english.

Trieu is very curious and wanted to get down to the root of the problem. He was not satisfied with the cam images showing a dip in one of the sections. He used his detector to figure out where the pipes were, went down to the crawlspace (with my dad) to locate more of the old house's strange piping. While he was down there, they found a cracked pipe that was leaking and provided the tools for my dad to fix it at no extra charge.

All in all, Trieu went over and beyond for the service that he charged us for, which was just for hydro-jetting. I have been telling my friends about him and would not hesitate to call him again in the future.

All I can say is Trieu went above and beyond helping me fix a leaking kitchen sink. He explained exactly everything that needed to be done and backed up his work. His ability to respond and come fix my issue within the hour was greatly appreciated. Trieu wore a mask the entire time and cleaned up his work area after he left.

I already have a few more projects that I want to line up with him and I can recommend him with the upmost confidence. He's your guy for any plumbing needs!

Job done beyond my expectations. They are very talented professionals with top notch equipments. Not only that they are friendly and fun to talk to.

Highly recommended!!!

If there have 10 stars, I will give him 10 here. He came and spend over 30mins to check where my ceiling was leaking on the 1st floor from the 2nd floor.

Excepting to cut a few holes to check where is leaking place on the ceiling on the 1st floor, he has a better suggestion to fix the toilets waxing instant. And then wait for a few days to see if it is continuing leaking water on the ceiling.

However, for the safe side, I hope he could cut the ceiling and check whether have any mold inside of the ceiling where the leaking water place is located on top of the pendant light. and whether the pendant light's electrical wire is ruined or not which may cause a fire.

His quote is very cost-effective.

If I had called anyone else this would have been a huge ordeal.

TL;DR my sink is a stupid design and there is no clean-out... because my house is also a stupid design.

Drain Assist wasn't daunted by the stupidity of my house and got my super clogged sink working again for way less money than the multiple plumbers that probably would have had to come out. The solution was to hydro-jet my pipe from the roof vent on my 2 story house.

I called at 7pm last night and Trieu was here at 10am the next day. Clog left our pipes at 12pm and we all cheered. If you've got a clogged sink in the Bay Area, this is the only guy you need to call!

Thank you, Trieu!