Eco Performance Builders

Totally understand why Eco Performance Builders gets 5-stars.

We wanted a complete HVAC re-do (new unit, handler, ducts, etc). We got quotes from 5 companies. EPB were not the cheapest (and they openly and honestly told us this before we even got a quote), but they were by far the most knowledgeable and most invested in doing the job 100% right. Other companies quickly walked thru our home, suggested we use our old, inefficient duct system, install a new heat pump, and call it a day. This might suit some homes, but we wanted to make sure our investment would be efficient, eco-friendly and not need constant repairs/upgrades in the long run.
EPB sent over their Engineer, Kyle, who spent the majority of the day in and under our house, in the attic, assessing the ducts, system, air handler, and electric as a whole. There was no "sales" pressure, but rather, information on how our current system performs and what our options would be if we went with EPB. We ultimately chose them because they had the knowledge, were exceedingly thorough, and had the science, education, expertise and tech to back it up.

The team, led by Alberto, was amazing. They knew exactly what needed to be done each day, kept us informed every step of the way -- no surprises, and quality work. The communication was outstanding, which makes a huge difference when you're working with a company on a major project. They did not cut any corners, and in fact went above and beyond what was required to make the system look and perform to our expectations. They exercised a lot of care to avoid any damage while working in our home, and left it looking better than it was before they came. Their attention to detail was the best work we've ever received from a contractor. Beyond impressed. They stayed with the project all the way to the end, meticulously testing the system, taking care of details, and doing the walk thru with the city inspector. They didn't leave until the job was 100% finished.

EPB far surpassed our expectations. Yes, it was expensive, but having been burned by bad contractors in the past, forcing us to spend more in the long run to re-do work, we know that EPB was totally worth it and we will benefit from their quality work for years to come.

Shout out to Alberto and his crew, for the long hours, the hard work, excellent communication and unsurpassed attention to detail!

This is a long overdue review for the great work that the team at Eco Performance Builders performs. We purchased a very old home in Orinda 5 years ago where everything leaked (no insulation, single pane windows throughout, windows never fully closed). We brought in Eco Performance to do an audit and provide suggestions. Kyle came out and was super knowledgeable and walked us through suggestions. We knew we were going to do a remodel, so we decided to defer any improvements until we were ready. During the middle of COVID an opportunity came up where they were available to help us install a heat pump unit in our upstairs level where our bedrooms were. Since we had no insulation in our walls and roof, and most of our windows didn't open, we were desperate to get something installed before the summer heat but weren't quite ready to do our full remodel. They did an amazing job sizing the heat pump for the long term and not just brute forcing an oversized unit just to make the sale like other companies we spoke to. They are truly invested in the long-term plan for efficiency, comfort and performance which I really appreciated from Kyle. We finally kicked off our renovation a year later and were ready to install the second heat pump for our lower level about 2 years later in late 2021 and returned in spring 2022 to reroute some ducts due to the remodel. Both heat pumps have been awesome.

Aside from Kyle's knowledge, experience and honesty, they also have one of the best crews we've dealt with. Our renovation wasn't easy and we've seen our fair share of good and not so great contractors. But Eco Performance's crew was fantastic. Jorge was our main contact for all the onsite work. He and his team were equally knowledgeable. Everyone knew exactly what their role was. If you asked any of them a question they each spent time to talk to you with patience and knowledge and made sure there was follow up. You could tell they were all very competent and skilled. By far they have been one of the top 1 or 2 contractors we have worked with over the course of our 1+ year remodel.

If you want a company that is truly invested in making your comfort a priority while prioritizing energy efficiency and performance, Kyle and the rest of the team including their customer support staff are excellent. They weren't the cheapest (or the most expensive) option we researched and spoke with, but as mentioned earlier they weren't looking to just install a unit that was oversized and inefficient just to make a sale. But spending a little more to get the right team, knowledge and experience was definitely worth it. I wholeheartedly recommend Eco Performance Builders and would be happy to speak to anyone who may have questions regarding them.

I replaced my 29 year old gas furnace and AC unit with a Fujitsu heat pump in my 1955 year old, 1700 sq ft. home. EcoPerformance removed all of the old insulation and ducting, did a super thorough sealing of any gaps and voids, moved the new inside unit up into the attic and replaced all the ducting. The teams involved (insulation, and the HVAC equipment install) were on schedule, neat, competent, good at communicating, and a pleasure to work with. Ditto, in re 'behind the scenes' staff - quick responses to questions, excellent communication on logistics, clear billing with no surprise, etc. etc.

if you are considering a heat pump system in the Bay Area, it may or may not save you money; I won't know for sure until I've had the system for a year, but the heat pump's massive efficiency is offset by PG&E's very expensive electricity rate. That said, we've just had almost a week of 90-100 degree and my house is really comfortable. It's subjective, but it feels like every room in the house is in good balance for the airflow, and all the sealing/insulation has made it...maybe 5%-7% quieter? I certainly didn't expect the latter!

After a comprehensive review and extensive consultation, EPB addressed the inadequate insulation and ductwork, installing a Fujitsu heat pump. Kyle, Nick, and their entire team approached every aspect of the planning and installation with exceptional care and consideration. They made the process seamless for us, and we are incredibly grateful for their expert recommendations. EPB took care of the entire permitting process and product registration. I would wholeheartedly recommend their work to anyone seeking a company that excels in their craft and genuinely prioritizes the details. Thanks to them, we now have a comfortable home, and that is truly invaluable!

Eco Performance was thorough, competent and responsive throughout the project. Kyle Bosworth carefully evaluated our home, including ductwork and insulation, to determine an appropriate heat pump solution. He provided a detailed bid, which, when all elements were taken into account, was in line with other bids, and answered all my questions. We were happy to have an expert who thought through what was needed. We were very impressed with Kyle Bosworth's knowledge and expertise, the care he took to evaluate the house with testing, and willingness to answer a lot of questions--which continued long after we signed the contract.

Eco was able to schedule the work when it worked for us. The work was performed competently, quickly and cleanly. The Eco insulation team, headed by Paul, was efficient and courteous, despite working in hot, tight spaces. Ryan Bosworth and the installation team were all polite, hard-working, and competent, and the work moved quickly. If asked, they took the time to explain what they were doing and how the system worked. Ryan followed up with respect to the Fujitsu control panel that did not work properly, and replaced it. We are very happy with our new heat pump for heating, and look forward to having it next summer for cooling.

When replacing a gas furnace with a heat pump, please be aware that costs on the Internet for heat pump equipment alone are not representative of the true cost. The actual cost will depend on your home. For example, our old asbetos-wrapped ducts needed to be replaced. Our 1920 walls had no insulation, which is needed to really improve how it feels inside, and the attic insulation was old and thin. In our home, we had to replace knob & tube wiring to allow insulation to be pumped in the walls. Some HVAC companies will give a bid to install a heat pump, perhaps with ducts, but will not assess your home's other needs. Eco Performance provided a comprehensive analysis from which we could make an informed decision.

Responsive, informative.

The front office help us understand we needed the appropriately licensed contractor for our home. MOBILE home = C47 contractor.
Helpful people.

Eco Performance Builders added two heat pumps to our SFH, one for hot water heating and for two mini splits to heat or cool our primary bedroom and our Airbnb guest suite. We have slept snugly at 66 or 68 degrees ever since.

Kyle was super helpful in guiding me with a very complex problem. He went out of his way to teach me quite a bit about solutions to my complex problem.

I would assume that every aspect of his business is performed in the same manner.

The folks from Eco Performance Builders came highly recommended by other clients. But I have to add my own happy experience with my 1950's home.

I agree with other reviews about the patient, thorough, scientific assessment and about the hard-working, friendly, easy-to-host team. You can tell that the company ethos is about excellence in relationships as well as quality workmanship. I was happy also to get to work with smart, terrific women on the team, who made it easy to communicate my priorities. The men were also great; it's not a macho oriented culture. Drywall subs were messy, but the regular crew cleaned up every day and gave considerate warning when they needed to turn off power or water.

Most installers hand you off to an asbestos abatement subcontractor, if needed, but I didn't like what I heard from those contractors about leaving ducts with asbestos in the walls. Eco Performance Builders coordinated with their asbestos contractor and knew how to get them to remove those ducts completely. I needed that because I didn't know the language or the realistic options related to asbestos removal.

In my two-apartment house, it was a big job to change the two heating systems and the hot water system. As predicted, it took about three weeks, working every weekday. There were decisions along the way of where to place heat pumps, ducting, vents, and aspects of drywall repair. I appreciated having input on those things. They did the extra work it sometimes took to place things where I wanted them. I recommend being available for consultation especially at the beginning so you can indicate your preferences. Some things cannot be determined until they are working on-site. The crew was patient with me when I needed to deliberate.

Do plan ahead and have your home assessed if you want to do this work in the next year. You'll get a lot of information to digest that's specific to your home.

Thank you, Alberto, Abby, Paul, Kurn, Angelina, Jorge, Denise, Kyle, and Keith!

Kyle was patient as he walked through our home and gave a thoughtful assessment of our energy needs. He scoped out a project for us, giving us full control over the scope of work and the budget. At no point did I feel like Kyle was pressuring us to commit to more than we needed, and he was patient in answering all of our questions. While we ultimately decided to sell our home instead of moving forward with our project, there's no doubt in my mind that Kyle and Eco Performance Builders are the top of their craft.