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Guaranteed Residential Pest Control
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Commercial Pest Control
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Rodent Control
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Exterior Pest Control
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Highlights from the Business
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Family-owned & operated
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Eco-friendly
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Committed to satisfaction
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Kid friendly
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Pet friendly
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Review Highlights
“Edit* 10/13 After speaking with Akoni, he sent out the next morning Eugene King who inspected our property.” in 9 reviews
“Called Eco guard and they made an appt that week and Eugene was the inspector to find what it was.” in 5 reviews
“Eugene from EcoGuard arrived and within minutes found points of entrance, evidence and far more than a few droppings.” in 8 reviews
About the Business
We tailor our services specifically to your property. With seasonal weather changes, the active pests on your property are constantly seeking food and refuge. Our seasonal maintenance program maintains a protective barrier around your home to prevent these unwelcome guests. Each service we will sweep down the unsightly webs on your first and second eaves, foundation, windows, doors and fence line. With our pest free guarantee, if your unwanted intruders return, so do we, at no additional cost. EcoGuard Pest Management offers a variety of pest control services to accommodate the needs of you and your family. From general pests such as black widows, ants, or any rodent, our trained staff is always available to assist you. Please bug us today, so they stop bugging you! We are a local family owned business. When we're taking care of you, we're taking care of a neighbor. With over 40 years of experienced guidance and applied methods, our promise is to enhance your environment. Our mission at EcoGuard is providing effective pest management, supporting natural products, while helping build a stronger local community. With our Pest Free Guarantee, if unwanted intruders return, so do we, at no additional cost. With multiple service options to choose from, we're certain to have a solution that meets your needs and budget.
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Overall rating
95 reviews
5 stars
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1 star
- Talley B.La Vergne, TN01Aug 6, 2024
Ethan was great! He was very helpful and friendly and took care of what we needed done!
Helpful 0Thanks 0Love this 0Oh no 0 - Anyra P.San Rafael, CA01Jul 12, 2024
I can't even say enough about how happy and thankful I am. Why didn't I call years ago?! (Because I was worried about cost and my cat.) Turned out, the cost wasn't at all what I feared, and their treatment is pet safe once dry! My technician Torrance has been amazing! Not only attacked my roach issue, but came back repeatedly to make sure we won the war. And we are winning!! I truly didn't think I'd be able to get rid of them. Apparently, you just need to call experts. Thank you EcoGuard and To
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Akoni B.
Jul 14, 2024
Hi Anyra, I'm so happy to read of this success! We are truly proud of what we do, especially Torrance. Please let us know if you ever need anything and we'll be glad to help.
- James HollanderSan Anselmo, CA01Jul 16, 2024
I requested removal of a large wasp at my house. They came out in a timely manner and satisfactorily addressed this problem.
Helpful 0Thanks 0Love this 0Oh no 0 - James A.San Rafael, CA01Aug 15, 2024
This winter and spring we were overrun with a large population of mice in our yard and garden area, which EcoGuard was very helpful with treating.
We then had a problem with carpenter ants that got inside our living room ceiling and were nesting there. This was not an easy problem to solve, and it took EcoGuard four visits to finally get them eradicated. They were extremely knowledgeable about the problem, always very prompt, efficient, and nice in responding to my questions and concerns, and overall did an excellent job for a very reasonable cost. They are now doing quarterly maintenance and surveillance at our house. I highly recommend them.
Jim Adams
Kentfield, CAHelpful 0Thanks 0Love this 0Oh no 0 - Disha B.Oakland, CA19610952Aug 27, 2024
I contacted this pest control company on July 11th to service my 13-room property for a cockroach problem. One of the rooms was heavily infested, and I needed preventative treatment for the rest. The representative assured me that a technician would be on-site Monday and ready to start the service on Tuesday. However, they failed to schedule the appointment properly, and I had to call them to squeeze us in.
1st Service - July 16th: Two technicians arrived but forgot the foggers, which were crucial for the treatment. They only had chemicals on hand, despite my tenants clearing out their rooms for hours. This was after I gave them ample notice on July 11th.
2nd Service - July 18th: They came back to fog the place but, again, only used chemical treatments. No fogging was done as originally promised.
3rd Service - July 26th: Despite repeated treatments, the cockroach problem persisted and even spread to previously unaffected rooms.
4th Service - August 9th: I called them again because the issue was still unresolved. The technician only serviced 3 rooms instead of all 13 that I paid for.
5th Service - August 20th: The technician sprayed all the rooms and assured us this would be the last treatment needed. Unfortunately, that wasn't the case.
As of August 27th, the cockroach infestation has spread to two more rooms, and the problem has only worsened. We never received the treatment that was initially promised, particularly the fogging, which was forgotten and never done.
We paid $3,600 for 13 rooms, expecting a thorough and effective service. Instead, we got half-hearted attempts that failed to resolve the issue, causing the problem to grow even larger. I had to constantly call to get a specific timeframe for their visits because we are a business with residents who can't just vacate their rooms on a whim. The lack of proper communication, failure to perform the agreed-upon treatments, and overall poor service make it clear that this company is not reliable.
I would not recommend their services to anyone. For the high price we paid, we deserved much better, and it's extremely frustrating to still be dealing with the same problem after so many visits.Helpful 0Thanks 0Love this 0Oh no 0 - Queen J.San Ramon, CA51140528Aug 8, 2024Updated review
**Updated Yelp Review:**
After posting my initial two-star review, the owner of the company reached out to me directly. I appreciated the gesture and the refund that was provided, which prompted me to update my rating to three stars.
However, while the refund was a nice gesture, it doesn't fully make up for the poor service and lack of follow-through. The team didn't follow the instructions I provided and did a subpar job overall. The fact that the owner had to intervene to resolve the situation indicates there are deeper issues within the company that need addressing, particularly in terms of staff training and customer service.
Now, I'm struggling with whether or not to raise my rating further. While the owner's actions were commendable, does that justify a higher rating when the initial service was so disappointing? It's a tough call, especially in an era where social media can sometimes feel like it's driven by compensation rather than honest feedback.
For now, I've settled on three stars--it reflects the resolution I received but also acknowledges the need for significant improvements in their service.
**Final Thought: The owner did the right thing by refunding my money, but the overall experience still leaves much to be desired.**Helpful 0Thanks 0Love this 0Oh no 0Jul 24, 2024Previous reviewI hired in May to deal with spiders and bugs on an ongoing basis, The first technician barely did anything, so complained and they sent a manager the second time, who confirmed there was a lot more to be done.
For the next follow-up visit, I requested they come out early and I specifically requested the same manager technician because I also needed someone to check a gopher hole. I told the operator specifically I didn't want the original guy to come out.
However, they sent that initial technician again, despite my request, who not only did another poor job but also informed me that addressing the gopher issue would require an additional cost. I wish they had mentioned this upfront when I called. He said he would have someone call me regarding the gopher issue, but nobody did. So at this time, I was frustrated that nobody called and they didn't listen to my request for a specific technician.
In the end, I canceled my service and went back to my previous pest control company. I can't recommend this company based on this experience. And the only reason why I give two stars because they were willing to give my money back for this month. Or at least I am hoping they will. - Jul 25, 2024
We've had ongoing ant issues in our home for the past few months that are past resolution with our own spraying and traps. I recently looked for a quote for pest control through Yelp and Ecoguard was one of the first to respond. They were very easy to talk to and the scheduling coordinator offered me the best possible deal ($249 for a one-time treatment). He was super friendly and funny. This was reassuring, as a pest issue is stressful.
They were able to schedule me next-day, which was a huge relief at the ants were becoming an increasing issue. Torrence arrived at our house and taught us everything we needed to know about ants (and more). He went above and beyond ensuring our pet was safe and even started cleaning spider webs along our house and garbage cans when he was done spraying for ants. He encouraged us to call back if we experienced any more ant issues within the next 30 days, as Ecoguard would come re-spray for free. Overall we had a great experience and I will utilize them again for any pest issues!Helpful 2Thanks 1Love this 0Oh no 0 - Aug 5, 2024
The recent heat wave pushed ants to infest my home. They came from cracks in the house looking for water and food. Daughter and I deep cleaned the kitchen and bathroom with vinegar spray. Daughter said we have too much food/crumbs to feed the ants! So I guess it was a blessing in disguise for us to clean up. But to no avail, the ants would not go away. We decided to call the professional for a spray. Used Yelp Projects to easily get 4 quotes quickly. I choose EcoGuard based on their price of a single visit and next day availability. 30 days later and still no ants. I call that a success.
Helpful 2Thanks 1Love this 2Oh no 0 - Eric C.Hayward, CA2235141Apr 20, 2024
Very unsatisfied with their work.
First guy noted that he did more work that was actually done.
Still had rodent issues tearing up the ventilation.
Second guy was confused while doing a check up because the first guy lied on the notes. Then just said he will be back to check the traps.
Had the ventilation replaced and got torn up again.
Third guy was the manager. He did okay but still not the best.
FOURTH guy was the regional manager and actually went under the home and tried to seal up some openings with wire.
Fifth guy game and did a check up and said he would come back to collect the traps but never did.
Had the ventilation replaced again.
Got torn up again.
0 rodents killed
0 rodents prevented
3 times the ventilation got replaced.
I don't recommend this company.Helpful 5Thanks 0Love this 0Oh no 1Business owner information
Akoni B.
Apr 20, 2024
Hi Eric, I wasn't able to find an account with your info. If you could get in touch with me, I'd like to make sure we have made this right with you if it was our company. I'm not seeing a service that fits the description. Thank you so much. -Akoni, Quality Control Director, 9168222810 akoni@trustecoguard.com
- Karan M.The Loop, Chicago, IL384Aug 22, 2024
Devon was amazing!! Super punctual and so genuine! He helped me wit my pest needs and even mentioned some preventive measures I could take to prevent further breakouts. He is the type of pest control technician people need! Thank you Devon! You are truly amazing!
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