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Drain Cleaning in 16 reviews
Sewer Services in 1 review
Toilet Repair in 8 reviews
Review Highlights
“Last night after dinner I found our main sewer line was clogged, I called Sam at Econo Rooter at 7:30pm.” in 54 reviews
“So thanks to Covid hadn't had anyone in the house for 15 months and what happens on Easter Sunday?” in 11 reviews
“He RESPONDED to my text (on a major HOLIDAY), and said he would return early the following day.” in 2 reviews
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About the Business
Business owner information
![Photo of Sam P.](https://s3-media0.fl.yelpcdn.com/buphoto/ZIusC40_GVKvYH0rNf0Zxw/90s.jpg)
Sam P.
Drains unclogged Low Flat rates given on the phone Allways include your phone number when you respond. Econo Rooter will unclog any type of drain, sewer, kitchen sinks, bathroom sinks, laundry lines, toilets, showers, bathtubs, garage drains, floor sinks, restaurant drains, and any other drain. Please Include your phone number when you respond. - Flat rate - No hidden fees - Work guaranteed for 30 days - Serving Marin County (San Rafael, Novato, Mill Valley San Anselmo, Larkspur, Corte Madera, Tiburon, Fairfax, Sausalito, and Marin City)
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Overall rating
83 reviews
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- Sue C.Salem, OR013Apr 20, 2019
I called Sam last night for a backed up sink and I opted to have him come out the next morning. He was right on time, got to work and had our plumbing working in no time. And he charged a fair price.
Sam did a great job and is a very nice man. I definitely recommend calling him for your plumbing needs.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sam P.
Aug 24, 2019
Thank you, Sue!
- May 5, 2019
We woke to find out kitchen sink clogged and after calling around to a few places, Econo Rooter was able to make a same day appointment for 30% less than the others, which was awesome. Unfortunately, the subsequent experience was sub-par.
The technician was supposed to arrive at 2:30pm, but called around that time to tell me he'd be late and he wasn't sure what time he could get to my house. When I texted close to 5:30pm to see if he could provide an ETA, he was actually less than five minutes away (but hadn't provided an update in between).
He was able to snake our drain clear pretty quickly, but when he left telling me everything was all set, he did not remove the clamps we'd put on the dishwasher vent when we tried to plunge the sink (this is really basic plumbing, the likes of remembering to turn off a running engine), which resulted in our kitchen flooding when we ran the dishwasher overnight.
When we waded through our kitchen the next morning, we found the clamps still in place, as well as only hand-tight pipes, which we had to tighten with our own tools.
I wanted to be thrilled with this experience, but we would not hire Econo Rooter again.Helpful 0Thanks 0Love this 0Oh no 0 - Monica H.San Francisco, CA012Oct 18, 2021
Our kitchen sink backed up (or so we thought it was the sink). I called Sam around 11 and he was at our house a few hours later. Turns out the sink was clogging due to a larger back up elsewhere. He fixed it quickly, made sure all was running well at the cost he had estimated. Happy to have our sink back. Thank you Sam!
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Sam P.
Oct 18, 2021
Thank you Monica!
- David R.San Rafael, CA01Feb 16, 2022
I called this business because the listing said, "Drains unclogged Low Flat rates given on the phone". Well what I discovered is that I can't get flat rate over the phone because he has to see the job first. If you have to see the job before you give a price then you are NOT charging a flat rate! Then he said he can't charge a flat rate because it was the weekend. The competition does charge more on the weekends; that is understandable. You can charge a higher FLAT RATE on the weekend! If you are expecting to pay a flat rate; don't bother calling this guy.
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Sam P.
Feb 16, 2022
we do not commite to a flat rate on storm drains.
No one in 30 years of our service has complained abou that!
Again we say that over the phone before showing up.
what is wrong with that? - C M S W.CA, CA0143Oct 19, 2021
Sam and his colleague solved a BIG plumbing problem for the duplex. Now everything drains beautifully, and my neighbor's garbage disposer no longer backs up into my kitchen sink.
Highly recommend Sam and Econo-Rooter of San Rafael.Helpful 0Thanks 0Love this 0Oh no 0 - Minh T.Tampa, FL01Aug 2, 2021
Not recommend this contractor. They come and not even give the estimated, they just said depending on how hard problem is. Finally take them less than 20 mins working drain my sewer pipe and come up with $300 charged. It's really ridiculous. When they're done they even not clean up the area they worked.
I give then 1 star and highly not recommended... bad service at all....Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sam P.
Aug 3, 2021
This customer did ask for an estimate but after we started the work. We had a tough time unplugging the commercial property as had to change several blades and we were there over an hour.
After the drain was finally cleared Mr Minh wanted to pay only $120.00 !
The place was overflowing with sewer over 100 feet and we worked in very dirty sewer all the time.
Mr minh had waited a very long time before addressing his problem.To just hose off all sewer spread over several adjoining propertis it would take another hour with a lot of fresh water in this current drought.
This was 2 men job with 2 trucks. - Sylvia M.Corte Madera, CA08Mar 19, 2022
I had a backup from the sewage outlet outside my house. I googled drain blockage companies. When I called Econo Rooter asked his charge and he told me $90. I repeated the charge back to him to ensure I heard him correctly then wrote it down pleased at finding a bargain. When he arrived a few hours later I pointed out the length of the sewage pipe to where it joins the main sewage line over 50 yds away so he was aware of the extent that I wanted checked to remove any and all blockages.
He began sliding the roto-cable down the drain and after literally just a few turns of the cable drum he asked me to flush the toilet inside. I went inside and when I came back maybe 3-4 minutes later he had the cable rewound up ready to leave. Remember my sewer line is at least 50 yards long. When I asked if he had rotored the whole length he said he had. I had flushed 2 toilets presumably before he removed the roto cable and about 6 turns of his cable on the drum were wet - the rest of the cable was dry. Surely multiple turns of the cable on the drum should have been wet from the 2 flushed toilets He told me the cable went fast because it was downhill. Really and the rewind time?
When I came to pay I gave him $90 cash as agreed on the phone, THEN he told me his fee was $100 and $90. I made a point of clarifying the cost over the telephone since his charge seemed low. Had he told me $190 when I called I would have continued comparing different companies.
By all means hire him but I recommend you confirm the cost in writing by email. I also recommend you stay to watch the work is completed as requested before he packs up to go. If he sends you inside to flush a toilet after what seem like a couple of minutes then have a garden hose ready to use instead of leaving the work site.
He did nothing to sanitize the area and left the detritus that had blocked the pipe lying on the surround. The only workman I have ever hired who did not leave his work site clean.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sam P.
Mar 19, 2022
I have no idea what this customer is on about!
Is the drain not clear?
The cable should come out dry, not wet.
If wet it means the drain stiil has water in it.
Who in Marin clears a sewer line for $90.OO
My website clearly says "from $190.00
She thanked me many times for the service too!
Simply puzzeld by her review!
She also said the clean out was easily accecble which was not true but I did not complain about that either. - Allen C.San Rafael, CA2125Dec 27, 2020
Sam showed up to my house to examine clogged line. Did very little examination and zero work. Told me he would have send someone else to do the work. Never heard back from company, no one showed. He knew our showers and bathrooms were unusable and left us stranded and waiting. Had to give up and called Advanced Plumbing and they fixed the issue within an hour.
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Sam P.
Dec 27, 2020
I did give the customer another plumber's number to call and also left a message for the other plumber to call Mr. Allen right in his presence.
I am 74 years old and physically not able to take on all the jobs requiring heavy lifting.
The customer himself did not know if he has a cleanout to work from and I went around the house to look for one.
I can not be blamed if the other plumber never responded to my massage or even the customer's call!
I have worked very hard to get all 5 stars 49 reviews at my age and getting such a negative review can hurt my business.
I can not even appeal to the customer to please revise his review as he has requested on yelp for anyone to contact him!
I can only appeal to yelp to not change my all 5 stars reviews through no fault of mine.
I can not even appeal to the - Alan R.San Rafael, CA594Jul 4, 2021
I called Sam on July 4th morning with a clogged drain. He showed up at my door 2 hours later and worked quickly to unclog the drain. It was a stubborn clog and took two passes with the snake to get it to clear. Sam was great. I highly recommend!
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Sam P.
Jul 7, 2021
Thank you Allen
Our Motto---Help ever - Jacquelene A.San Rafael, CA25461Mar 19, 2019
This is my second time using Econo Rooter.
Each time EXCELLENT.
Super quick, and easy.
I really appreciate this guy.
So nice that he's just a call away and will get to you lickity split.
No waiting for days.
He is 5 star all around!Helpful 0Thanks 0Love this 0Oh no 0
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