Updates From This Business
$59 Flush Water Heater Tank
Restrictions and exclusions may apply. Please call… read more
$199 Mainline Drain Clear!
Requires proper clean out access*… read more
Free Annual Water Heater Maintenance!
As a Platinum Member with EJ Home Services, enjoy a… read more
$99 Shower Drain Clear!
Become a member with EJ Home Services and receive a… read more
EJ Home Services - Platinum Membership!
Unlock priority service, exclusive discounts, and… read more
Free Sewer Camera Inspection!
Become a member with EJ Home Services and receive a… read more
EJ Home Services - Gold Membership!
Get reliable plumbing support, discounts on… read more
Portfolio from the Business
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Now Offering Electrical Services!
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$59 Off Single Main Sewer Line Drain Clear
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EJ Home Services!
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Highlights from the Business
Family-owned & operated
Free estimates
Minority-owned & operated
Discounts available
Available by appointment
Established in 2005
Photos & videos
Services Offered
Verified by Business
Review Highlights
“We have had numerous issues with our electric water heater and Sam from EJ Plumbing has taken such good care of us!” in 93 reviews
“German from EJ Plumbing installed two toilets for us this morning and we couldn't be happier with his service.” in 681 reviews
“Manny said that someone would be over between 12:00 and 2:00 to take a look and to replace the water heater.” in 178 reviews
About the Business
Business owner information
Emanuel J.
Turn to EJ Plumbing for all of your Bay Area plumbing needs. The family owned company has established itself with a great reputation thanks to the hard work of the talented plumbing experts as well as the endless list of positive reviews from valued customers. With low prices and specials, it's no wonder that the team of dedicated technicians is the highest rated plumbing company in the area. They have received accreditation from the Better Business Bureau, a prestigious international organization that recognizes businesses for their hard work, knowledge, and memorable customer service. In addition to their numerous recognitions, the team also offers same-day emergency services for your convenience, safety, and comfort. For a satisfying plumbing service in Santa Clara and the surrounding areas, reach out to the professionals at EJ Plumbing.
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Ask the Community
Q:
I heard EJ charges just to come out and give an estimate on the job you want done. Is this true?
A:
I just talked to them and was told that there is a $150 diagnostic fee for coming out and give an estimate. The fee is applied towards any service. There are many other plumbers who give a free estimate. $150 seems quite high
Jai R.22 people found this helpfulQ:
Looking to repair a leak under the kitchen sink and a continuous running filling of a toilet. What would that cost?
A:
Don't know the cost but they are very expensive when I got my work done.
Thanh T.
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Recommended Reviews
Overall rating
1609 reviews
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- Caitlin D.Mountain View, CA84375Apr 7, 2019
A few weeks ago, our water heater started leaking over the weekend. I called EJ Plumbing on Sunday and left a message, and the first thing on Monday morning they called back and scheduled an estimator to stop by my home the same morning. The estimator got me a quote later that day, and after I approved it they managed to schedule the installation of the water heater for Tuesday. This was particularly impressive because we were getting a heat pump water heater installed, so both plumbers and electricians needed to be lined up for the job. I'm very pleased with the quality of the work and would happily use EJ Plumbing again for my next plumbing project.
Helpful 1Thanks 0Love this 0Oh no 0 - Shuai Z.Palo Alto, CA01Jul 25, 2024
EJ responded the same day when I called them for diagnosis to our water heater. Sam came over on time, and figured out what's wrong quickly. The inspection is free and they give clear quote afterwards and allow me to decide on my own without pressure.
When I made the decision to accept their quote, they came back very quickly on the same day too and have it fixed. Shoutout to Sam for his good service and it was a pleasure experience with EJHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Jul 25, 2024
Thank you for your wonderful review! We’re delighted to hear that Sam provided prompt and clear service. We appreciate your recognition and are always here for any future needs. Thanks for choosing EJ!
- John C.San Jose, CA01Jul 24, 2024
Alredo, did a solid job and got the electrical issues at my home fixed within an hour of arrival. Recommend for friends and family.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Jul 25, 2024
Thank you for the positive feedback! We are glad to hear that Alfredo was able to efficiently resolve your electrical issues. We truly appreciate your recommendation to friends and family.
- Calvin C.Redwood City, CA01Aug 14, 2024
sam was super helpful in giving good advice and suggestions on how to proceed with water heat pump! on time and efficient!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Aug 15, 2024
Thank you for your positive feedback! We're pleased to hear that Sam's advice and efficiency made a difference. If you have any more questions or need additional support, feel free to reach out. We're here to assist you!
- Muga N.Santa Clara, CA31Aug 29, 2024
I have used EJ services several times. Their response is quick and the work is well-organized, good and kind enough.
This time, Sam and the team came out to fix our problem around kitchen disposal. They share some options to fix then we can choose one. The work is well-organized. Very kind and friendly.Helpful 0Thanks 0Love this 0Oh no 0 - Aug 23, 2024
Hurrah! The hot water is back on after replacing a failed igniter. I won't have to take another shower at the senior center. :-)
Samuel came out and introduced himself and took off the panel and took a look. Identified the part and they had it in stock and problem solved!
My tankless water heater is from Noritz and I learned of EJ from Noritz so definite A+ for EJ.
We'll be calling EJ again if another plumbing issue arises whether or not it's the Water Heater itselfHelpful 1Thanks 1Love this 0Oh no 0Business owner information
Andrea T.
Aug 23, 2024
So glad the hot water is back! Great to hear Samuel fixed it swiftly. Thanks for the A+ rating and for trusting EJ. We’re here for any future plumbing needs!
- Lan N.Sunnyvale, CA22516Jul 10, 2024
We first used EJ plumbing service about 2 years ago for a simple problem, it was fixed pretty quick and at a reasonable price. But the experience this time was not as great.
I like that they are a bigger company so they are able to send technicians out pretty quickly. They set a window and communicate when the technician is on the way, however the appointment window is 4 hours, which I think it's a big window to hang around and wait.
Within the last 10 days, we have used EJ service twice and our technician for both times was Jairo. At first he seems to be a nice guy, very polite, seems to know what he was doing and pretty professional. BUT, both time he came to fix the issues, there was always a leak that made him have to come back the next day. It was quite frustrating to have this happen twice in a row. I have to wait around to have something fixed that was caused by their job not done properly. And when I called at 4.40pm (they closed at 6pm), the lady said they wouldn't send a technician out until late next morning. I would understand if I needed help with a problem I have from my end, but not for the one that caused by their fault.
Not sure if we will use their service again. Probably if we really needed something in a short notice. Either way, I think I will ask for someone who is not Jairo. I feel it's a bit too much to be a coincident.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Jul 16, 2024
We appreciate your honest feedback about your recent experiences with Jairo. We apologize for the inconvenience and frustration caused by the recurring issues. This is not typical of our service, and we are committed to addressing your concerns. Please reach out so we can work towards a resolution that meets your expectations.
- Aug 16, 2024
Antonio came out to replace a bathroom faucet. He was on time, explained everything that needed to be done, and was friendly and professional. We had a bit of a tough situation in that a previous contractor cemented our pedestal sink to the floor, so Antonio couldn't move the pedestal to easily get to the pipes. It was a tight squeeze to access everything, but Antonio worked his way through the issue with no complaints. Excellent work. EJ Home services was also great at keeping us posted on arrival times, etc. Not the least expensive company in town but overall a very professional company, and I highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Aug 16, 2024
Thank you for your kind words! We’re delighted Antonio was able to tackle the challenging situation effectively and that our communication was up to your standards. We appreciate your recommendation and look forward to assisting you again!
- Sean S.San Jose, CA2134Jun 25, 2024
Bruce was absolutely incredible. Our challenge was two-fold. We had a faulty supply line in one bathroom sink, and then we had a wobbly toilet in a different bathroom.
We called around to several plumbing companies and EJ Plumbing was immediately responsive and we were able to book an appointment within a day.
On appointment day, this was done as a consultation. Evaluate our situation and then offer the appropriate guidance on what to do to solve it.
Turns out, Bruce was able to determine exactly what was needed, he even phoned a few other colleagues in the area to see if they might be available to help knock this out on the same day.
Lucky for us, Bruce was very clear on the cost estimates, let us know that some team members were in the area and could come by to help. We agreed.
Thanks Bruce! And thanks EJ PlumbingHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Jun 26, 2024
We are so pleased to hear about the exceptional service you received from Bruce! It's great to hear that he was able to quickly assess and address both your faulty supply line and wobbly toilet. It's clear that his expertise and quick thinking made a significant impact in getting the issues resolved efficiently. Thank you for sharing your positive experience!
- christopher L.Beverly Hills, CA261Aug 29, 2024
couldn't even provide a simple estimate for Ring Doorbell installation, insisted on sending someone in person to check out the doorbell - hello is just a doorbell & a simple installation. So they are either incompetent or tried to rip us for in person service call - WTF:(
Helpful 0Thanks 0Love this 0Oh no 0 - Jawwad R.Cupertino, CA06Aug 22, 2024
Our landlord hired EJ to tackle a challenging sewer line issue, and we were fortunate to have Ben Maher assigned to the job. From the moment he arrived, it was clear we were in the hands of a consummate professional. The problem was far more complex than anticipated, but Ben handled it with impressive expertise and grace. He kept us fully informed throughout the process, ensuring we understood each step of the diagnosis and resolution.
Ben's colleague, Jonathan, also contributed significantly. Together, they not only provided a reliable short-term solution but also laid out a thoughtful plan for a long-term fix. Their ability to communicate clearly, address our concerns, and maintain high customer empathy truly set them apart.
Watching Ben in action, demonstrating leadership, deep technical knowledge, and genuine care for our home, was a refreshing experience. This has been one of the most positive encounters we've had with home maintenance. Kudos to Ben and Jonathan for their outstanding work!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Andrea T.
Aug 23, 2024
Thank you for the wonderful review! We’re delighted that Ben and Jonathan could handle the complex sewer issue with expertise and clear communication. Your feedback is greatly appreciated. Feel free to reach out anytime!