Electric Heroes

What an impressive team. I am used to electricians making a mess but they're so clean and timely. The work is immaculate, the electricians are knowledgeable and they're my go to for electrical needs. Highly recommend!

Ahmed was fast, thorough and a joy to work with. He fixed for less than $500.00 what another service quoted as needing 5k+ to repair.

Idan, Kathy and the Electric Heroes team will have my business again - that's a fact.

Electric Heroes were great. They did a super job. Highly recommended. Courteous and very competent.

i've used them multiple times and in each occasion received professional friendly service on time eyth great results. Effortless payment system and Kathy makes it all work. Today Ahmed arrived o. time and quickly troubleshooTed my issue. Great company I encourage great service partners and will continue using them.

It was refreshing to use Electric Heroes to replace an outdated electric panel in my condo. They got the job done quickly and their communication was always 100%! I really appreciated their electrician Ahmed, he was always super kind and very very professional he did amazing quality work..A+++++ Very happy.

I had a bit of an electrical mystery with a fixture and switches receiving no power (and it wasn't the breaker). Once Jesus was here and investigating the issue, I remembered a GFCI outlet hidden in a closet that turned out to be the source of the problem. He installed a new fixture and replaced a switch (though it's wired so that when the switch is down, the power is on, and when it's up, the power is off). The price seems steep (but it's been a while since I hired an electrician, having had handymen or handy boyfriends)

Going back and forth to schedule an estimate was a hassle, then I was charged twice before they even showed up. It cost me $300 to get the estimate (they claimed it was a service call charge to diagnose my problem, but other electricians came out for free and did the same thing calling it an estimate). I do not recommend Electric Heroes.

We contacted several electricians to give us a quote about our residential electrical job. Electrical Heroes contacted us by phone, and wanted several photos of our electrical panels and surrounding area.

Here is their request:

"Please provide photos of the following:

- Overall view of panel and wall it is fixed to
- Close up of panel with meter and breakers visible
- Profiles of panel showing both left and right surroundings (2 photos)
- Line connection above the panel (usually the roof)
- Area below panel (be sure there are no obstacles or brush in location)
- Workspace/Gas Clearance (showing unobstructed views of the ground below, 3' in front, 4' to the left & 4' to the right of the panel). Please also provide photo measurement from surface of the panel to the closest part of the dividing fence, photo measurement from gas meter regulator vent opening to the bottom left corner of the panel."


The next time that we heard from them we received an email with an INVOICE for the job with an assigned Job Number XXXX and Customer Number XXXX. They requested a down payment of $740.00, They told us that they were working with PG&E on our job. They told us that they were working with the city on our permit. The total invoice would be $8,054.00.

We are Senior Citizens and were confused by the billing statement. We had not met anyone from this company or signed a contract. This process seemed very deceptive to us. I would not call this company Electric Heroes. I would call them Electric ANTI-Heroes. We do not recommend them to anyone.

Second time I've used EH. One of the few companies who actually answers their phone. Very online focused, from the assessment and estimate to the final payment. Last year I had an EV wall charger installed in the garage and a GFCI outlet for the backyard. This year I needed a wall switch installed in the garage for some outside light fixtures. All of the work was done timely and professionally. The techs seem relatively happy and are professional. The costs maybe a tad bit on the higher side, but the service, efficiency, professionalism, and timely response is worth the cost. Good licensed service technicians are getting harder to find, so most likely I will continue to use Electric Heros.

Idan was very informative and helpful during our video call. Even though, I ultimately told him that I'd have to delay this profect through no fault of Electric Heroes, he stayed on the call, fully attentive and making sure to answer all of my questions, as well as offering the ability to call him for future questions.

A true professional, I will definitely call Electric Heroes and Idan once I'm ready.