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%15 OFF Electric Fireplaces!!
We love America like nobodies business!! Since her birthday is coming up, we decided to do discounts for red white and you!!
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Yelp confirmed a business or employee license.Highlights from the Business
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Workmanship commitment
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Review Highlights
“Adam showed on time, cleaned and inspected our outdoor fireplace, and thoroughly explained why it was not lighting.” in 55 reviews
“Scheduling was a breeze and I love that they sent a reminder with Rusty's photo so we would know who to expect.” in 14 reviews
“The technician showed up on time, was professional and did a fantastic job cleaning our insert and chimney.” in 32 reviews
About the Business
Elite Fireplace stands out as the epitome of excellence among fireplace companies in Sacramento, California, for a multitude of reasons. Firstly, their commitment to unparalleled craftsmanship sets them apart. Each fireplace is meticulously crafted with precision and attention to detail, ensuring not only functionality but also exquisite aesthetics that enhance any space. Secondly, Elite Fireplace prioritizes customer satisfaction above all else. From the initial consultation to the final installation and beyond, their dedicated team goes above and beyond to understand and meet the unique needs and preferences of each client. This personalized approach fosters trust and loyalty, making every interaction with Elite Fireplace a delightful experience. Overall, Elite Fireplace isn't just a fireplace company; it's a symbol of excellence, integrity, and innovation that continues to set the standard for the industry in Sacramento and beyond.
Location & Hours
Amenities and More
Ask the Community
Q:
Do you do wood stove chimney sweep?
A:
Yes we do sweep wood stoves and chimney. We also do a full inspection including a report with pictures that we send to you.
Scott S., Business OwnerQ:
I have a 1950s fireplace & it lost its cap during the storm over new years. Do you replace fireplace caps?
A:
Yes we do. We can do almost all fireplace/chimney repairs, including replacing chase caps and chimney caps.
Scott S., Business Owner
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Recommended Reviews
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Overall rating
174 reviews
5 stars
4 stars
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1 star
- Andrea B.West Sacramento, CA1010Sep 2, 2019
Great service and advice. Reasonable price for repairs. Very polite too. Would definitely recommend for fireplace repair.
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Scott S.
Aug 8, 2023
Wow thank you so much for the wonderful comments about our service and Rusty. I will pass your comments along to Rusty and the Owners. Thanks again!
- Dylan Y.Sacramento, CA012715Jun 30, 2024
They sent a young guy out. He seemed to be very honest and a bit passionate about what he does.
He gained my trust as we had a good conversation about my fireplace.
He told me that the only problem was that the panel in the back was cracked so I shouldn't use the fireplace until it's repaired.
He said he would have to come back but he never did and we sold the home.
I definitely would recommend them and would call them back for future work.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Scott S.
Jul 3, 2024
Hi Dylan, thank you for taking the time to leave us a 5-star review on our services. We are glad to hear that our technician was passionate and honest. We appreciate your trust in our business and we hope to serve you again for any fireplace or dryer vent needs you may have. Thanks for choosing Elite Fireplace & Dryer Vent Service!
- Laurie P.Granite Bay, CA34210Jul 30, 2024
They were honest, punctual, incredible nice, and worked very hard to take out our wood burning vent which was surrounded with cement and insulation. Took 2 days due to the amount of work that needed to be done. They also fixed the cracked crown and cleaned the chimney. I highly recommend Elite for their professionalism, prompt returned calls and service. Their quote was more than reasonable and they earned every penny. They cleaned up after themselves each day which was appreciated. Thank you Elite for all your hard work. Very much appreciated.
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Scott S.
Jul 31, 2024
Hi Laurie, Thank you so much for your 5-star review of Elite Fireplace & Dryer Vent Service! We are thrilled to know that you had such a positive experience with us and that our work met your expectations. It truly means a lot to us that you would take the time to leave a review, and we appreciate your kind words. Please don't hesitate to reach out to us for any of your fireplace and dryer vent needs in the future. Thank you again!
- Feb 26, 2024
We have a gas fireplace and had it off for awhile because we didn't want our young child to burn his hands if he touched it. When we turned it on for the first time this season it smelled a bit so we thought we should probably get it cleaned.
We found Elite Fireplace on Yelp after requested a quote. They were quick to respond and were able to come out within a week. The man who came to clean it was meticulous when taking it apart, cleaning it, and putting it back together. After cleaning it no longer smells although he assured us the smell wasn't an issue, just happens sometimes after being off for so long.
He also went on the roof and looked at our chimney. Due to all the storms he recommended a fix to ensure that water wouldn't leak into the chimney and into the house. We're looking forward to another member of his team coming out to complete that soon.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Scott S.
Feb 28, 2024
Hi Lauren, thank you for your awesome review! We’re thrilled to hear that our technician did a meticulous job cleaning your fireplace. We strive to ensure that our customers are left with complete satisfaction - that definitely sounds like an accomplishment. Hopefully the repair work goes just as smooth. Thank you for using Elite Fireplace & Dryer Vent Service, We really appreciate you giving us 5-Stars! Thank You so much!
- Angie D.CA, CA02Aug 19, 2024
Very professional..Easy communication! Very thorough! Great service! Will be calling again!
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Scott S.
Aug 20, 2024
Hi Angie, Thank you so much for your 5-star review of Elite Fireplace & Dryer Vent Service! We are thrilled to know that you had such a positive experience with us and that our work met your expectations. It truly means a lot to us that you would take the time to leave a review, and we appreciate your kind words. Please don't hesitate to reach out to us for any of your fireplace and dryer vent needs in the future. Thank you again!
- Jul 9, 2023
Prompt communication, super friendly technician, knowledgeable and clean.
We bought a house over the winter and love our heater fireplace to cozy up our family room. It was slowly failing to ignite so we called around and decided to go with Elite after a few comparisons. It took a couple of weeks to get on the schedule (which is why these guys got 4 stars instead of 5 - not too big of a deal) BUT!! It was a busy time of year for fireplace repairs and a record number of cold rainy days so we totally understood.
Our tech showed up on time and Elite even accommodated our request for an early appointment. He was very friendly, wore shoe booties and laid out a tarp to keep our home clean during his inspection.
Unfortunately we needed to order a part to repair and the manufacturer was slow so the whole job wasn't finished right away but he explained everything before he left which set our expectations for a reasonable timeline.
We would definitely use them again if we need fireplace work. Their prices were comparable to the competition and the service was excellent.Helpful 1Thanks 0Love this 0Oh no 1Business owner information
Scott S.
Jul 11, 2023
Hello Selina. Thank you for taking the time to leave us a review. I apologize that it took a couple of weeks for us to get out to your home. We are currently still a small company with a few technicians, but we are growing and training new technicians. We really love to hear how we are honestly doing, so we greatly appreciate all comments that you made. It is very nice to hear that we were able to get your fireplace repaired and that you will use us again. Thank you again, and I hope you have a wonderful day!
- Gay F.Sacramento, CA16Jul 30, 2024Updated review
Repeat user. Very satisfied. Rusty arrived on time and was efficient and knowledgeable. Performed his job and left the area clean.
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Scott S.
Jan 9, 2023
Thank you so much for taking the time to give us 5-Stars. We are happy to hear that your were pleased with Adam's service and that your fireplace is safe for use. Have a wonderful day and stay safe.
Jan 9, 2023Previous reviewMy gas fireplace hadn't been used in a few years, so I wanted to make sure it was safe to run. Adam from Elite Fireplace did a great job, and my fireplace is now running perfectly.
- Yuri L.Sacramento, CA0129Nov 22, 2023
Rusty from Elite Fireplace came over in the morning and inspected and cleaned my chimney. He was very professional and efficient. After he finished his work he went over everything he found. He explained everything clearly and answered all of our questions.
Based on my experience, I would definitely recommend this business.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Scott S.
Nov 24, 2023
Hello Yuri, we are thrilled to hear about your experience with Rusty! We strive to provide top-notch customer service and are delighted to know that we exceeded your expectations. Thank you for taking the time to post this 5-star review. We truly appreciate it!
- APRIL W.Suisun City, CA05310Sep 19, 2023
Elite Fireplace was a lifesaver!
We are selling our home and the buyer requested repair to the firebox grout and the chimney cap. Our former chimney sweep was not helpful, saying he was too busy to help us. Found Elite on Yelp and they sent a great tech, Scott, the same day! Firebox now looks fantastic. He was respectful of our home, doing his best to keep dust to a minimum. If you need fireplace or chimney work, we highly recommend Elite.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Scott S.
Sep 20, 2023
Wow April that is such a nice review and so great to hear. Scott definitely takes pride in his work and is a fabulous fireplace technician. We are super glad you found us, and hope to do your annual cleanings in the future. Thanks again for the 5 Star review. Have a wonderful day!
- Janet F.Fair Oaks, CA03519Apr 3, 2024
Elite inspected the fireplace in my new home and repaired the chimney. Professional from start to finish and reasonably priced. Scott did a beautiful job repairing the chimney crown and installing a new custom spark guard. Highly recommend. Thank you Elite!
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Scott S.
Apr 4, 2024
Hi Janet, we are thrilled to hear about your experience with Scott! We strive to provide excellent service and are delighted to know that we met your expectations. Thank you so much for taking the time to post this 5-star review. We truly appreciate it and we look forward to servicing you in the future! Have a wonderful day!
- Harold B.West Sacramento, CA05Feb 2, 2024
Nice guy. Cleaned the unit, but unable to determine the manufacturer or the fireplace malfunction. Quote of 1,200 for wrong part. Service call charge largely wasted.
Custom Fireside diagnosed the problem on the phone, responded in 48 hrs, and replaced the correct part in 15 minutes.
In fairness, Fireside sold me the initial unit and should have been my first call.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Scott S.
Feb 13, 2024
Hello Harold. I am very sorry our tech misdiagnosed which exact part needed to be replaced. Of course, if after the installation the part was not needed, we would have not charged you for that part. If there is anything we can do to rectify the situation, and make your experience with us better, please give our office a call. Again, I am sorry for your experience, please do not hesitate to reach out. Have a great day.