Elite Hand Car Wash

Best vehicle detailing my car has ever had. Definitely recommend this place. It took them several hours but when they were done it looked like it did when I first purchased it, inside and out including under the hood.

I was looking for a 100% hand car wash place and came across Elite on Yelp :) !

I didn't want a drive-through machine car wash because i have heard stories of cars getting damaged or windshields getting broken.

Today was my first time at Elite Hand Car Wash. I really needed my car washed because it was so dirty, and i hadn't gotten it cleaned for 1.5 months!

I decided to take my car in on a Thursday morning so that I wouldn't have to deal with the crowds that come on the weekends, and so I can get in and out easily. There is a waiting area with patio chairs and a table under a tent. Or you can wait on the benches as well. I brought a book to read while I was waiting. Because I brought my car in early on a Thursday morning, I was able to get my car cleaned within an hour.

For an exterior & interior wash, it was $30, which is very reasonable :) ! For an extra high gloss finish, it is an additional $5, which is still really decent :) !

The employees at Elite Car Wash superseded my expectations :D ! They worked hard and diligently to clean the inside and outside of my car, and really vacuumed the inside so well :D ! I was so happy to receive my car back, spotless and thoroughly clean :D !

I will definitely come back because of Elite's excellent customer service :D !

Them: Hi! What do you need done?
Me: Just a simple exterior wash
Them: $15. High gloss tires?
Me: Sure
Them: ok, $5 extra. Wax?
Me: No, just a simple wash is all I need.
Them: Ok, cash or card?
Me: Card
Them: Would you like to add a tip?
Me: Sure, $10 (wife shot me a maddening look for giving a tip before service is rendered)
They process the payment and I sign. Cool!!! NOT!!!
Them: Oh BTW, it's gonna take 2 & 1/2 HOURS!

WHAT! THE! HELL?!?!?! YOU SHOULD'VE WARNED US BEFORE YOU ASKED FOR PAYMENT!!! We stayed in the car to wait. Watching how one person takes 15 min just to spray the tires of the vehicle in front of us explained why it takes 2.5 hrs. Then when we finally got out of the car to go to the waiting area, we walked pass the other workers just sitting around chatting with each other, which further explained the long wait time. Geeeeezus!!!! They have only one person working on each car. Have y'all never heard the concept of teamwork?! Have multiple people working on each car so customers doesn't have to wait sooooo long for something that should take, at most, 20 minutes!

If you drive a nice vehicle beware with taking your vehicle to this place.....My Son took his 2022 Ram Dually on March 4th to get washed. When we went to get the truck back at 4pm we were informed that one of the employees ran into my sons truck with another customers vehicle. We were assured that our vehicle would be fixed ( Dora Romero the owner wanted us to take the truck to her body shop on north loop road) She refused for weeks to give us her insurance information so that we could take the truck in for repairs at the body shop of our choice. With a little research we were able to get her insurance information (State Farm Insurance and Sandra Rios is the Agent). DO NOT do business with shady businesses or Shady People. I will never take any vehicle I own to them and I will tell others of our experience at Elite Car Wash. The Damages to my Sons Truck were 6100.00 Dollars in Repairs....

We live out of town, went to El Paso to visit family and took my car to get a detailed wash, inside and out. They charged us $160, which is not a problem but, what they did was take ALL of my personal things out of the middle counsel and the glove compartment and put it in a bag, without our consent!
As we are driving back home, we check the bag so that we can put things back and we are missing ALL of our vehicle paperwork ( registration, insurance card, the vehicle book, etc...), including some personal things
Have been calling the place for two weeks and NO ONE answers the phone.
I've called the El Paso Police Department to make a report.
Do not take your vehicle to then and ask for a detailed wash because they will go through your things and I guess keep some for whatever reason.

Oscar, Dora, Julio, and Job took good care of me! This is honestly the best car wash in town. Love the attention to detail

The service is ALWAYS on point! Always neat & clean. Everything is done in a timely fashion too! They made sure that there wasn't a drop of water or a streak or anything on my car. Love how they treat me and my Stinger with love and care! Will definitely be going back!

So went for a wash and there's a deep scratch on the door handle. Called and told them about the situation and they told me to go in. The vehicle is a 22 brand new garage kept park far away all the good stuff to keep it nice. Last place you would hope for damage is the car wash. I've been going here for many years and have taken many vehicles and recommend to family and friends. That day ends today and will be strongly discouraging going to this establishment. So wasted time and gas going down there just to be told the run around. The manager spoke to the owner and the owner said they are not responsible. What a shocker. No accountability at this place and they can just damage anything and doesn't matter because they deny it and will do nothing to remedy the situation. I hate that I could not choose any stars I would have put ZERO stars

I am so happy to have found this place. Very nice service and my car was perfectly taken care of. I will be back.

Price wasnt bad at all but the major problem was took them from 1245pm when arrived to almost 445pm just to get my truck done ...exterior wash and do the tires only .... poor management or something plus at one point they only had one girl washing vehicles .....i wont return ....simple as that

two different visit first one I got a whole detail even the motor got clean and seats and floors shampoo and the where supposed to hand wax the car and the front hood got all this deep scratches it looks like they use some type of tool... then today I went again brush off the last visit and just keep it positive but happen this people screw my car again I ask for the interior and outside to be clean and I skip the wax so the hole scratching won't happen again and add the headlights restorations and this mtfkrs did it again buff the paint around the headlights or whatever the did but and scratch the pain and took off some of it... the son of the lady own from this shop or whatever he is, he said said to me to do whatever I want to do, but theirs nothing he can do other than give me his moms phone number which he didn't do so for me todo whatever I want that wasn't nothing for him to do about it...