Elite Rooter
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Services Offered
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Review Highlights
“But Pablo came the very next day and he knew how to use his tools and within 15 mins he was able to unclog my drain.” in 20 reviews
“Cornelio was on time, friendly, professional and solved the issue seamlessly.” in 7 reviews
“David Herb, my service technician, came out on time and quickly assessed the issue .” in 3 reviews
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About the Business
"You Can Trust Elite Rooter Our licensed plumbing technicians make sure the job is done right the first time, unlike other companies that may just patch the problem. Give us a call or Schedule your service online today! Elite Rooter is dedicated to customer satisfaction, quality service, and honest fair pricing. Trust relationships built between our local licensed plumbers and our customers truly show when you read our testimonials."
Location & Hours
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Ask the Community
Q:
How much shower clog?
A:
$69 for a shower clog, if you have an accessible cleanout.
Melissa S., Business Owner
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Overall rating
106 reviews
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- Mark P.Mountain View, CA3333May 16, 2020
I didn't actually work with Elite Rooter however I want to note that they offered me a really great price on a drain cleaning. Unfortunately my problem occurred late on a Saturday afternoon and they weren't available until Monday morning, so I went with another more service that was more expensive, but I will definitely keep Elite in mind if this happens again.
Helpful 1Thanks 0Love this 1Oh no 0 - O L.Hermosa Beach, CA05Aug 19, 2024
David came on time and did a great job taking care of the issues. He also did the work quickly and gave some helpful guidance as well. Highly recommend them!
Helpful 0Thanks 0Love this 0Oh no 0 - J S.Vinita, OK05Aug 15, 2024
we had roots that were clogging the drain. they quoted us ~4000 (not even a new toilet included or tile replacement) and said they have to drill to fix the busted pipes. they also decided this without even putting a camera down there.
so we called another company and when they put the camera down there there were no plumbing issues at all. just a horses tail of roots. anyhow very disappointed that I almost paid way extra and let them almost start tearing up my groundHelpful 0Thanks 0Love this 0Oh no 0 - Martin C.San Francisco, CA023Feb 19, 2024
Zero stars for a response to an issue found. Work done in 2023 at our house resulted in a cut wire that required $132 fix and urine left in a bottle under the house. Still have not received the confirmed reimbursement form over a month ago or a response to several emails since then.
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Melissa S.
Feb 21, 2024
We sincerely apologize for the negative experience you've had with our services. Your feedback is extremely important to us, and we're deeply sorry for any inconvenience caused by the issues you've described. This does not reflect the level of professionalism and quality of service we aim to provide at Elite Rooter.
We take matters like this very seriously and are committed to resolving them promptly. Rest assured, we're investigating the situation internally to understand what went wrong and to prevent similar incidents from happening in the future.
Regarding the reimbursement form and your emails, we apologize for the delay in our response. We're actively working to address your concerns and ensure that you receive the appropriate resolution as soon as possible. - William F.San Francisco, CA051Jan 31, 2024
I recently had an urgent plumbing issue with my bathroom sink valve, and I reached out to Elite Rooter for assistance. I was fortunate to have David Herb respond to my emergency call. From the moment he arrived, I knew I was in capable hands. David was punctual, arriving exactly at the scheduled time, which immediately alleviated some of my stress.
His professionalism and expertise were evident throughout his visit. David quickly assessed the situation and explained the necessary repairs in a manner that was easy to understand, ensuring I was informed every step of the way. His approach was not only professional but also exceptionally efficient. To my amazement, he resolved the issue within 30 minutes!
The speed and quality of his work were outstanding, and it was evident that David possesses a high level of skill and dedication to his craft. He left the work area spotless, and I was left with a perfectly functioning bathroom sink and peace of mind.
I cannot recommend David Herb and Elite Rooter highly enough. If you find yourself in need of a reliable, skilled, and professional plumber, David is undoubtedly the person to call. His prompt response and efficient resolution to my plumbing emergency were truly commendable.
Thank you, David, for your excellent service! Elite Rooter is fortunate to have such a valuable team member, and I will definitely be turning to you for any future plumbing needs.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Melissa S.
Feb 5, 2024
Thank you so much for taking the time to share your experience with Elite Rooter and our plumber, David Herb! We are thrilled to hear about your positive encounter and sincerely appreciate your five-star review.
David takes great pride in his work, and your acknowledgment of his punctuality, professionalism, and expertise means a lot to us. We understand how stressful plumbing issues can be, and we are delighted to have been able to provide you with a quick and efficient solution.
It's fantastic to hear that David's communication and transparency throughout the process were helpful in keeping you informed and at ease. We strive to deliver high-quality service, and your satisfaction is our top priority.
We will make sure to pass along your kind words to David. He exemplifies the dedication and skill that Elite Rooter values in its team members. We are grateful to have customers like you who recognize and appreciate the efforts we put into delivering top-notch plumbing services.
Thank you once again for choosing Elite Rooter, and we look forward to assisting you with any future plumbing needs. Don't hesitate to reach out if you require our services again or have any questions.
Best regards,
Melissa - Brent C.Las Vegas, NV1275Feb 9, 2024
I am extremely disappointed with their work. This seems to be the game they're playing - starting with small requests, then insisting on replacing the entire sewer and charging a substantial amount. They pulled the same tactic with me a few days ago, but I opted for a more affordable option. After digging a big hole, my worker informed me that nothing was broken, just some hair blocking the sewer. We could have simply hired a pumper company. I plan to file a complaint with the Consumer Protection Agency to ensure everyone is aware of their deceptive practices.
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Melissa S.
Feb 12, 2024
We are deeply sorry to hear about your disappointment with the service you received from Elite Rooter. We strive to provide honest and transparent service to all of our customers, and it's disheartening to learn that your experience fell short of our standards.
We take your feedback very seriously and are committed to addressing your concerns. We apologize for any miscommunication or misunderstanding regarding the scope of work needed for your sewer issue. Our goal is to always provide accurate assessments and recommendations to best address our customers' needs.
We understand your frustration and regret any inconvenience caused by our service. Rest assured, we will review our procedures and communication protocols to prevent similar situations from occurring in the future. Your satisfaction is of utmost importance to us, and we value your feedback as it helps us improve our services.
If you would like to discuss your experience further or if there is anything we can do to make things right, please don't hesitate to reach out to us directly. We are here to listen and address your concerns to the best of our ability.
Once again, we apologize for the disappointment you've experienced and thank you for bringing this matter to our attention.
Sincerely,
Melissa - Luther J.Enfield, CT02Feb 2, 2024
Pablo was great in helping my bathtub clogging. I had hired another plumber from a different company the previous day and he couldn't unclog it. But Pablo came the very next day and he knew how to use his tools and within 15 mins he was able to unclog my drain. I would highly recommended Elite Rooter and Pablo to everyone.
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Melissa S.
Feb 5, 2024
Thank you so much for taking the time to share your experience with Elite Rooter and our skilled plumber, Pablo! We're delighted to hear that Pablo was able to efficiently resolve your bathtub clogging issue.
We understand the frustration that can come with plumbing issues, especially when a previous attempt from a different company was unsuccessful. We're glad that Pablo's expertise and use of the right tools made a significant difference, providing a quick and effective solution within just 15 minutes.
Your recommendation means the world to us, and we truly appreciate your trust in Elite Rooter and Pablo. We strive to deliver reliable and efficient plumbing services, and it's fantastic to hear when our team exceeds expectations.
We will make sure to pass along your positive feedback to Pablo. He exemplifies the commitment to excellence that we value in our team members. If you ever have any more plumbing needs or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you again for choosing Elite Rooter, and we look forward to serving you in the future.
Best regards,
Melissa - Javed Q.Mountain View, CA20691Jan 11, 2024
Did a great job. Unclogged my pipe with no fuss. They were super quick too. Called at 9am and they were here by 11, job done by noon
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Melissa S.
Jan 18, 2024
Thank you so much for taking the time to share your positive experience with Elite Rooter! We're thrilled to hear that our team was able to quickly and effectively unclog your pipe with no hassle. Providing efficient and timely service is one of our top priorities, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any further plumbing needs, please don't hesitate to reach out. We appreciate your trust in Elite Rooter.
- Morgan K.Union City, CA03Feb 13, 2024
Daniel A. Did a great job. He fixed our plumbing issue and changed out our toilet. He was very professional
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Melissa S.
Feb 14, 2024
Thank you so much for taking the time to share your positive experience with Daniel A. from Elite Rooter. We are thrilled to hear that he was able to efficiently resolve your plumbing issue and replace your toilet with professionalism and expertise.
At Elite Rooter, we strive to provide top-notch service to all of our customers, and it's wonderful to know that Daniel's work met your expectations. We'll be sure to pass along your kind words to him and the rest of our team.
If you ever require plumbing assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Warm regards,
Melissa - Elexan H.Walnut Creek, CA1741Jan 8, 2024
I just got service done by Daniel today, and I am very pleased with his work. I called around 10am, and he was at my doorsteps by 10:45am. I've been having problems with the bathroom sink for the past month now. The faucet would run smoothly until about 15 seconds, and then it would clog. Daniel let me know of what procedure had to be done, and gave me an honest estimate. He even gave me a teacher discount! He was efficient and professional. He also did let me know of some upgrades that had to be done in the future which I really appreciated. I highly recommend Elite Rooter if you are having plumbing problems. Thank you so much!
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Melissa S.
Jan 8, 2024
Your kind words about Daniel made our whole team do a happy plumbing jig. Thanks for choosing Elite Rooter and giving Daniel a fist bump (though a virtual one for now)! We're glad he fixed your sink woes and gave you the heads-up on future upgrades. If future plumbing drama strikes, you know who to call! High fives from the Elite Rooter Crew!
- Kripa P.Boston, MA02Sep 20, 2023
Elite Rooter was professional, quick and went above and beyond in getting my sewer lateral inspection properly done and reviewed by the city. David Herb, in particular, was a pleasure to work with.
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Melissa S.
Oct 13, 2023
Thank you for taking the time to share your wonderful experience with Elite Rooter! We're thrilled to hear that our team provided you with professional, quick, and above-and-beyond service to ensure your sewer lateral inspection was properly completed and reviewed by the city.
We're especially glad to hear that David Herb was a pleasure to work with. Our team is dedicated to delivering the best service possible, and your kind words reaffirm our commitment.
If you ever need any plumbing or rooter services in the future, please don't hesitate to reach out. We're here to assist you with the same level of dedication and expertise that you experienced with us.
Your feedback is truly appreciated, and we thank you for choosing Elite Rooter. We look forward to the opportunity to serve you again in the future.
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