Elite Rooter

We sincerely apologize for the negative experience you've had with our services. Your feedback is extremely important to us, and we're deeply sorry for any inconvenience caused by the issues you've described. This does not reflect the level of professionalism and quality of service we aim to provide at Elite Rooter.

We take matters like this very seriously and are committed to resolving them promptly. Rest assured, we're investigating the situation internally to understand what went wrong and to prevent similar incidents from happening in the future.

Regarding the reimbursement form and your emails, we apologize for the delay in our response. We're actively working to address your concerns and ensure that you receive the appropriate resolution as soon as possible.

Thank you so much for taking the time to share your experience with Elite Rooter and our plumber, David Herb! We are thrilled to hear about your positive encounter and sincerely appreciate your five-star review.

David takes great pride in his work, and your acknowledgment of his punctuality, professionalism, and expertise means a lot to us. We understand how stressful plumbing issues can be, and we are delighted to have been able to provide you with a quick and efficient solution.

It's fantastic to hear that David's communication and transparency throughout the process were helpful in keeping you informed and at ease. We strive to deliver high-quality service, and your satisfaction is our top priority.

We will make sure to pass along your kind words to David. He exemplifies the dedication and skill that Elite Rooter values in its team members. We are grateful to have customers like you who recognize and appreciate the efforts we put into delivering top-notch plumbing services.

Thank you once again for choosing Elite Rooter, and we look forward to assisting you with any future plumbing needs. Don't hesitate to reach out if you require our services again or have any questions.

Best regards,
Melissa

We are deeply sorry to hear about your disappointment with the service you received from Elite Rooter. We strive to provide honest and transparent service to all of our customers, and it's disheartening to learn that your experience fell short of our standards.

We take your feedback very seriously and are committed to addressing your concerns. We apologize for any miscommunication or misunderstanding regarding the scope of work needed for your sewer issue. Our goal is to always provide accurate assessments and recommendations to best address our customers' needs.

We understand your frustration and regret any inconvenience caused by our service. Rest assured, we will review our procedures and communication protocols to prevent similar situations from occurring in the future. Your satisfaction is of utmost importance to us, and we value your feedback as it helps us improve our services.

If you would like to discuss your experience further or if there is anything we can do to make things right, please don't hesitate to reach out to us directly. We are here to listen and address your concerns to the best of our ability.

Once again, we apologize for the disappointment you've experienced and thank you for bringing this matter to our attention.

Sincerely,
Melissa

Thank you so much for taking the time to share your experience with Elite Rooter and our skilled plumber, Pablo! We're delighted to hear that Pablo was able to efficiently resolve your bathtub clogging issue.

We understand the frustration that can come with plumbing issues, especially when a previous attempt from a different company was unsuccessful. We're glad that Pablo's expertise and use of the right tools made a significant difference, providing a quick and effective solution within just 15 minutes.

Your recommendation means the world to us, and we truly appreciate your trust in Elite Rooter and Pablo. We strive to deliver reliable and efficient plumbing services, and it's fantastic to hear when our team exceeds expectations.

We will make sure to pass along your positive feedback to Pablo. He exemplifies the commitment to excellence that we value in our team members. If you ever have any more plumbing needs or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you again for choosing Elite Rooter, and we look forward to serving you in the future.

Best regards,
Melissa

Thank you so much for taking the time to share your positive experience with Elite Rooter! We're thrilled to hear that our team was able to quickly and effectively unclog your pipe with no hassle. Providing efficient and timely service is one of our top priorities, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any further plumbing needs, please don't hesitate to reach out. We appreciate your trust in Elite Rooter.

Thank you so much for taking the time to share your positive experience with Daniel A. from Elite Rooter. We are thrilled to hear that he was able to efficiently resolve your plumbing issue and replace your toilet with professionalism and expertise.

At Elite Rooter, we strive to provide top-notch service to all of our customers, and it's wonderful to know that Daniel's work met your expectations. We'll be sure to pass along your kind words to him and the rest of our team.

If you ever require plumbing assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

Warm regards,
Melissa

Your kind words about Daniel made our whole team do a happy plumbing jig. Thanks for choosing Elite Rooter and giving Daniel a fist bump (though a virtual one for now)! We're glad he fixed your sink woes and gave you the heads-up on future upgrades. If future plumbing drama strikes, you know who to call! High fives from the Elite Rooter Crew!

Thank you for taking the time to share your wonderful experience with Elite Rooter! We're thrilled to hear that our team provided you with professional, quick, and above-and-beyond service to ensure your sewer lateral inspection was properly completed and reviewed by the city.

We're especially glad to hear that David Herb was a pleasure to work with. Our team is dedicated to delivering the best service possible, and your kind words reaffirm our commitment.

If you ever need any plumbing or rooter services in the future, please don't hesitate to reach out. We're here to assist you with the same level of dedication and expertise that you experienced with us.

Your feedback is truly appreciated, and we thank you for choosing Elite Rooter. We look forward to the opportunity to serve you again in the future.