ERT
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Review Highlights
“The second time we called ERT for final air clearance after removing asbestos popcorn ceiling in our new house.” in 19 reviews
“The removal was completed on a Friday, and to my surprise, the collection of the air sample was taken on a Saturday morning!” in 3 reviews
“Previously we just did mold testing but never realized there was another deeper level of environmental checks that can be done.” in 3 reviews
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![Photo of ERT ..](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
ERT ..
We specialize in the inspection and testing of asbestos, lead, mold, and indoor air quality investigation since 1997. Family owned business serving the entire Bay Area. Our prices are at or below other comparable environmental consulting firms. Best prices, personable service, comprehensive inspection and testing services.
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Overall rating
72 reviews
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- George R.Cupertino, CA4090209Mar 28, 2024
Evaluated a handful of vendors that operated in Cupertino after we discovered what we recently learned was a long standing roof leak. There was clear mold in the ceiling when we opened it up.
ERT provided a quick, well reasoned preliminary assessment that identified a few lingering wet spots. And after the mold report came in, the rest of the repair - we brought in a different vendor.
They were quick to respond to questions we had before and after the inspection.Helpful 0Thanks 0Love this 0Oh no 0 - Daniel F.Louisville, KY98307Feb 9, 2024
I am devastated by Mr. Fanelli's conduct, which compounded already dire circumstances and can best be described as negligent, unethical, unprofessional, and downright inhumane. I did not have that opinion when we met, but after he wrote my report, his non-responsiveness has created significant consequences for me that cannot be understated.
In January 2020, I had been dealing with three fraudulent DBI inspections in my apartment over 18 months regarding a nonstop water leak from the apartment upstairs and resulting in severe levels of mold due to the lack of violations from DBI that would have ensured a resolution. Brazenly, my landlord's paid building manager was a recent former executive at DBI whose job now seems to be brokering bribes for individuals who want to get out of violations without doing any work. And my front door camera recorded the bribe to abate multiple violations right out in public on my porch with a Senior Inspector and two other Inspectors. The Senior Inspector had each time prohibited me from recording their inspections due to a DBI policy that was proven to be a lie at DBI Executive Offices on January 24, 2020. My best friend had just been hospitalized due to conditions of the apartment, and the landlord served me with an Unlawful Detainer at the same time. Something had to be done, so I needed an objective assessment to counter the fake DBI qualitative assessments claiming they saw no water or mold despite seeming shocked at the severity of it while they were with me and off-camera.
I vetted Mr. Fanelli from a bid I put on Yelp and had heard from a number of environmental specialists. Our scientific backgrounds, once a basis for rapport, only underscore the betrayal now. Mr. Fanelli came out and took multiple samples and controls, and sent his samples to independent labs for species identification. He wrote an excellent report about severe levels of mold, challenges with the water that led to Chris' death a few weeks later, claiming the apartment was uninhabitable, and that called out DBI who had just been there for being either grossly incompetent or in collusion. However, Mr. Fanelli would thereafter make decisions that would allow DBI to continue their corrupt practices, a real shrinking violet. But it is worse than cowardice.
My landlord's retaliation went further than a typical eviction in that she claimed multiple violent threats I had made and perjured to the court at least three more times that I was an immediate risk to public health, bypassing the COVID-19 moratorium. These accusations fell apart in court, but not without significant cost and stress to me. Mr. Fanelli had urged me to continue to live elsewhere, and I remained hopeful that my landlady would correct the habitability concerns, yet without the help of Mr. Fanelli, I would be in court for 10 months, my best friend dead at the age of 39.
I ended up losing the lawyer assigned to me by the Eviction Defense Collaborative due solely to the silence from Mr. Fanelli. When he evaded her calls for weeks as she desperately sought his testimony to help, his absence led to her accusations that my mother and I had forged his report and that he did not even exist. Mr. Fanelli contacted her once, stating clearly that he had independently written the report, but she continued to believe it was a forgery since he would not communicate after that. Mr. Fanelli's negligence or paralyzing fear led me to fire my attorney as she went, breaking attorney-client privilege to tell my landlord's attorney that I had forged the report. Suffering the loss of my friend, forced out of my home during 9 months of COVID-19, juggling rent for two homes even though she waived back my rent for 10 months of the trial when she dismissed the case and settled to move me and pay for damages, I had to legally represent myself against the top landlord attorney in SF, spiraling me into a legal and financial nightmare amidst a disabling health decline from the ordeal.
Now I have my landlord in court to claim damages and spoke with Mr. Fanelli a month ago about being an expert witness, to which he agreed but wanted to know the dates, which I sent to him. He has not returned calls since, in a repeat performance and potentially repeat devastation for me in Court. His refusal to stand as a witness, despite earlier promises, has jeopardized my fight against my landlord's negligence and the corruption he ignored. His inaction speaks volumes, leaving me burdened with legal fees, the loss of a friend, and a disabling health condition. This ordeal, exacerbated by Mr. Fanelli's neglect, has been life-altering.
His disregard for the gravity of this corruption and its impacts is not just unprofessional; it's destructive. Through this review, I aim to document the profound consequences of his choices, underscoring the urgent need for accountability in situations of environmental and legal negligence.Helpful 2Thanks 0Love this 0Oh no 2 - Harsh B.Bellevue, WA414Jan 10, 2024
Richard was super awesome. He was very thorough with the testing and very helpful to explain us things in details. Had hired him for mold testing that included air sampling, water sampling, swab, moisture meter testing, and thermal camera imaging to check for leaks and damages. Highly recommend him and ERT.
Helpful 0Thanks 0Love this 0Oh no 0 - J W.San Jose, CA0438May 8, 2024
Richard is wonderful: professional, accommodating, respectful and friendly. He has a wealth of knowledge he's willing to share. Provided guidance that was very much appreciated. Great service and best value. Everyone else charges a lot more.
Helpful 0Thanks 0Love this 0Oh no 0 - Bubbles F.Los Altos, CA012616Dec 22, 2023
Believe the good reviews! I left ERT a voice mail a couple of days before the holidays and got a call back from Richard within 1.5 hours.
Within the first few minutes, it was clear that I wasn't looking for the testing services (which is what ERT does), but Richard stayed on the phone with me and patiently explained things to me. He even gave me the name of a local company that could do the abatement work should I need it. There was no pressure for me to engage him for the testing services at all. When I inquired about the testing, he was transparent with the pricing and what would be involved.
This company is legit and I can see why they get good reviews. If I ever decide to move forward with lab testing, I will definitely consider calling Richard.Helpful 1Thanks 1Love this 0Oh no 1 - Wenhui ..San Francisco, CA01Oct 26, 2023
Responsive. I quote around yesterday, Richard reply me real quick. Price is better than others. Arrive on time. I did the test this morning and got the report tonight. Very professional. Highly recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Jixuan W.Japantown, San Francisco, CA051Oct 26, 2023
ERT inspected my crawlspace and attic for asbestos. They were very thorough and efficient and answered all of our questions about hazardous materials beyond just asbestos, and even helped us figure out why a vent pipe was leaking. The tests came back quickly, giving us peace of mind about our home. I would recommend ERT for inspecting your home for asbestos.
Helpful 0Thanks 0Love this 0Oh no 0 - Victoria T.San Jose, CA0431Aug 9, 2023
Best response, best price. I contacted Richard F for asbestos and lead paint testing in the Monterey county. He responded right away and explained clearly about his service and his pricing, which is the best price and best deal. His price was clearly the best, a lot lower than all the others I checked for the same service. I would highly recommend this company if you need any kind of asbestos service.
Helpful 0Thanks 0Love this 0Oh no 0 - Bob M.Mountain View, CA232Jun 24, 2022
I contacted Richard to see if he did Asbestos removal work. He replied to me within minutes. He informed me that they did not do the removal work but recommended 5 other companies that did.
If this type of service is representative of how the company operates, I would do business with it in heartbeat.Helpful 1Thanks 0Love this 1Oh no 0 - Ryan H.San Mateo, CA24Aug 8, 2022
I had a great experience with Richard. I talked to him on a Tuesday and scheduled an appt for the next day - by 9pm Wednesday I had the results - super fast turnaround. Richard was very nice, answered all of my questions, and provided advice on other things to look out for for some of the work that we wanted to get done.
Along with the results he followed up with me directly on Asbestos Abatement contractors and other related information. I had a few questions which he promptly replied to. Richard goes above and beyond to make sure the client is informed and that they have the tools to proceed safely.Helpful 0Thanks 0Love this 0Oh no 0
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