Services
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
![Balayage](https://s3-media0.fl.yelpcdn.com/bphoto/8ENFxbDnKVRQah0iaiJ-fQ/l.jpg)
Balayage
12 Photos
![Full Highlight](https://s3-media0.fl.yelpcdn.com/bphoto/qbHqUrUpujA6Hq34MRvGDQ/l.jpg)
Full Highlight
13 Photos
![Single Process Color](https://s3-media0.fl.yelpcdn.com/bphoto/hkjz9wVqtNzcMVTbCMlIOg/l.jpg)
Single Process Color
10 Photos
![Fashion Color](https://s3-media0.fl.yelpcdn.com/bphoto/yDMGpY80240I2ZS59A_Ztw/l.jpg)
Fashion Color
14 Photos
Highlights from the Business
![BOUTIQUE](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_boutique_v2@3x.yji-2018a2260547bd43d6e2.png)
Boutique
![LUXURY](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_luxury_v2@3x.yji-b27b9201447928971706.png)
Luxury
![ESTABLISHED_IN](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_established_in_v2@3x.yji-200222c6273baec7c019.png)
Established in 2005
![WOMEN_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_women_owned_v2@3x.yji-7f76589508d70b5949ed.png)
Women-owned & operated
![FREE_WIFI](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_wifi_v2@3x.yji-4be3d90ad57edb29ede8.png)
Free WiFi
![SATISFACTION_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_satisfaction_guaranteed_v2@3x.yji-d28fff31f5ad326ba2ca.png)
Committed to satisfaction
Services Offered
Verified by Business
Review Highlights
“I went here to fix my previous hair cut and Jennifer not just fixed it, but created something amazing.” in 269 reviews
“I book my appointments with Grace and she always does a great job (I mainly go for root touch-ups and haircuts).” in 73 reviews
“I don't normally spend $85 for hair cut, but after the horrible experience with other salon, I gave a shot to Brandon.” in 56 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Jennifer L.](https://s3-media0.fl.yelpcdn.com/buphoto/pkOLuQMaR_7_I2EiDPDwfg/90s.jpg)
Jennifer L.
Excellent haircuts, hair colors, balayage & styles that make you happy. Call, text or book online with Essence Salon in Mountain View, CA. We are committed to your satisfaction.
Ask the Community
Q:
Do u cut Bob short hair cuts... someone really experienced?
A:
Hi Nina, Our Master Stylists and Senior Stylists are very experienced and most do bobs. Please go to essencesalon.com/stylists to review their portfolios where you can see pictures of their work and read about… more
Jennifer L., Business OwnerQ:
Hi, do you guys do keratin or smoothning treatments?
A:
Hi Manmeet, We do not offer keratin treatments. We do offer excellent shampoos & conditioning products by Kerastase and Oribe that help straighten, control frizz and increase shine… more
Jennifer L., Business Owner
People also searched for
Recommended Reviews
![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
931 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Lauralie S.Hoboken, NJ5122Jul 27, 2019
Just had my hair washed/massaged, cut, dried and styled by Kayla. My experience with her was amazing. Very well seasoned hairstylist who knew a lot about Different hair texture and different hairstyles. Probably one of the best hairstylist I had my hair cut from in the Bay Area.
Kayla made me feel right at home with her warm personality. Speaking to her was like picking up right where I left off with an old friend. Her head massages are phenomenal and she really listened to my idea and vision for my haircut / hair color style. This hair salon is not like your ordinary hair salon. This hair salon is meant for people who know exactly what they want and expect a well rounded, well seasoned hairstylist to completely deliver their vision to life. Their prices are not obnoxious either. This place is a Goldmine for those who are looking for good quality in downtown Mountain View. #goldspot #mylittlesecretHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer L.
Jul 28, 2019
Thank you for trusting us and for the review, Lauralie!
I am so happy you found one of our many superstars, Kayla. She is a wonderful soul, highly trained and a master of our Essence signature scalp massage. She enjoys working with those that totally know what they want and those looking for ideas/inspiration.
I know that she will find your words inspiring.
We all look forward to your next visit!
With Love,
Jennifer - Andrew K.CA, CA38010Jul 22, 2024
Please note, I did NOT end up booking with Essence for my actual hair, however, this review is for their booking process.
I picked a different salon purely on my budget, this is a review as a client working with them.
They genuinely earn 4-5 stars, EASILY, for being one of the simplest, fastest, and most straightforward communicators when it comes to salons in the area. I had a pretty unique/difficult color set I was going for and they were transparent and timely with their responses regarding the process.
It was a genuinely fun process to get me all the way to the consultation, and a part of me wishes I had gone with them simply because everyone's personality was so great, particularly Don (I believe that was his name), who helped me with the initial booking process.Helpful 0Thanks 0Love this 0Oh no 2Business owner information
Jennifer L.
Jul 23, 2024
Delighted that you found our staff helpful and caring, Andrew.
We all look forward to being of service next time!
With Love,
Jennifer - Priyanka S V.Sunnyvale, CA041Apr 25, 2024
I had a haircut and kerastase fusio-dose appointment with Sarah. And I felt so heard throughout my appointment, she took care of every expectation I had for my hair. I look and feel great! And it was the pick up I needed.
Essence has become my goto for all hair care needs, and is the best in South Bay imo.
It's also amazing that there is such a friendly and positive vibe at the salon!Helpful 0Thanks 0Love this 1Oh no 1Business owner information
Jennifer L.
Apr 26, 2024
Delighted that you like it, Priyanka.
Thank you for being our Guest and for the review.
Looks like Sarah and team accomplished our mission to create "Happiness through Hairstyling®".
We all look forward to your next visit!
With Love,
Jennifer - Mar 6, 2024
I've been looking for a salon that works efficiently while does a great job with color & cut.
Grace has worked on my hair twice now - excellent work. She really cares about her client. She keeps checking in with me and how I'm feeling (generally & about my hair). She listened to what I wanted and did a great job getting the orange tone out of my hair for my balayage. I was very happy with the final color. Her cut was also exactly what I asked for (I've done different styles with her).
Service: Essence Salon definitely provides a great customer experience. They truly care about the customer happiness. If you're not happy they work with you (free of change) to get the result you want.Helpful 1Thanks 1Love this 2Oh no 1Business owner information
Jennifer L.
Mar 7, 2024
Delighted that you are happy, Haleh.
Thank you for trusting us and for the review.
You have captured the essence of Essence:
“happiness through hairstyling® “.
Grace and all of us look forward to the next opportunity to serve you!
With Love,
Jennifer - Leslie E.San Francisco Bay Area, CA01Aug 17, 2024
I have been a client of Essence Salon for over 2 years and couldn't be happier to have found them!
Grace was recommended to me and is the most knowledgeable, talented and professional artist I have EVER witnessed! She absolutely understood what I was wanting and gave me guidance on things I wouldn't have ever thought about.
I appreciate how she took the time to get to know me and give realistic expectations, and had no idea how she would FAR exceed what she said...
She is in high demand, and may be booked for months in advance; but the wait will be soooo worth it!
Grace is a True Gem!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer L.
Aug 18, 2024
Delighted that you are happy, Leslie.
Thank you for your loyalty and for the review. Grace and all of our stylists do excellent colors and cuts. In addition, they can educate Guests in at-home hair care and prescribe products to help you keep your hair looking marvelous in between appointments.
We all look forward to your next visit!
With Love,
Jennifer - Ally H.South San Mateo, San Mateo, CA045Aug 1, 2024
I LOVE Grace! She's so lovely to work with, receptive, and adjusts accordingly to what you want. I showed her a picture and she achieved the color I asked for. TingTing also helped communicate prices and color with me in a very thorough pre-consultation. I had the pleasure of working with Yessenia too! I felt like a princess, haha. I asked for a cherry brown color and when the color was fading/yellowing, they promptly offered a complimentary color. The salon is very clean and everyone is super kind, observant, and offers beverages of your choice. I'd HIGHLY recommend coming here for cut and color.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Jennifer L.
Aug 2, 2024
Dear Ally,
Delighted that you are happy with the results and your experience with us. We gladly make adjustments to our work if you let us know within 10 days of your paid service.
Thank you for trusting us and for the review.
We all look forward to your next visit!
With Love,
Jennifer - Xiaowen L.Cupertino, CA04Aug 12, 2024
Just got a lovely haircut from Grace, who is very attentive and super skillful in her cut! She knows exactly what works best for my particular hair texture and gives honest, great suggestions. Can't be happier - thank you, Grace! :)
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer L.
Aug 13, 2024
Delighted that you are happy, Xiaowen.
Thank you for trusting us and for the review.
Our mission is “happiness through hairstyling®” and it is good to know that Grace achieved this.
We all look forward to your next visit!
With Love,
Jennifer - Daisy A.San Jose, CA0111Jun 16, 2024
Absolutely amazing! Everyone was very friendly, Jennifer was beyond amazing! The boost of confidence I feel after this haircut, is beyond indescribable. Thank youu so much!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jennifer L.
Jun 17, 2024
Delighted that you are happy, Daisy.
Had so much fun creating with you. You have a beautiful smile. We will create “happiness through hairstyling®“ with you again at your next visit!
With Love,
Jennifer - Jul 8, 2023
If you're debating between salons in the South Bay Area, I highly recommend Essence Salon in Mountain View.
This was my first time dying my hair at a salon, and I was paired with Tricia, a master stylist. I got lucky and got a last minute cancellation with her.
The first image I gave her required her to dye my hair from dark brown to blonde. She got it done within 3 hours, and even stayed last past closing to get it done. What I really liked about her approach was she wanted to try to damage my hair the least she could - not an easy task bleaching dark hair.
She achieved the end look from the image I showed her. I ended up not liking being a blonde haha, so I came back and they fixed my hair for me complimentary! They fit me in a day later and made sure I was happy with my end product.
Fyi their policy is - if you do not like your hair within 10 days of getting it first done, you can come back and get it redone to your liking for free.
Great customer service - I will be back!Helpful 3Thanks 1Love this 1Oh no 1Business owner information
Jennifer L.
Jul 9, 2023
Thank you for trusting us and for the review, Amrita.
We create “happiness through hairstyling®” and it’s great to know Tricia delivered. We all look forward to next time!
With Love,
Jennifer - Lisa M.Wenatchee, WA02Jun 19, 2024
Great salon!! My Fav hair stylist is Christine! She is very professional, sweet and just SO good! Not only does she listen to what you want but also gives her opinion as well. She excels in not only hair cutting but also hair color. Glad I found this place!!!
LisaHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer L.
Jun 20, 2024
Thank you for trusting us, Lisa.
Glad that Christine’s work made you happy. Thank you also for sharing your experience. We all look forward to your next visit!
With Love,
Jennifer - Lisa G.Redwood City, CA01Jun 16, 2024
Christine is amazing! Seriously the best with color. She has recommended I try a new shampoo my hair has never been better!
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Jennifer L.
Jun 17, 2024
Great to know you are happy, Lisa.
Thank you for trying us and for the review.
Christine and all of our stylists prescribe products that will help you keep your hair looking gorgeous in between appointments, part of our mission. We all look forward to your next visit!
With Love,
Jennifer