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Review Highlights
“The diagnosis was free and I met Kevin who drove around the block and on the highway to listen to the problem.” in 19 reviews
“I then met Randy who handled the repairs, explained everything they did, showed me photos, and performed the work in a timely manner.” in 3 reviews
“I also I bought a OEM trunk spoiler from Tesla they took care of the install free of charge!” in 6 reviews
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About the Business
Electric vehicle autobody collision repair - bodywork and paint, and diagnostic, service, and maintenance for all electric vehicles. We offer services to all Tesla models from basic to advanced diagnostics such as high voltage battery repair.
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Overall rating
23 reviews
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- David L.Roseville, CA01Jul 18, 2024
EV Central provided me with an exceptional experience from start to finish. Kevin was welcoming and knowledgeable, guiding me through the repair process with clarity. They delivered impeccable workmanship, restoring my vehicle to pristine condition in a timely manner. Communication was excellent throughout, keeping me informed at every step. I highly recommend this place for their outstanding service and quality repairs.
Helpful 0Thanks 0Love this 0Oh no 0 - Lorenzo F.Anaheim Resort, Anaheim, CA01Aug 1, 2024
Thank goodness for EV central. I was stranded in San Francisco away from home and these guys saved the day and got me back on the road within no time. They treated me like family and provided exceptional service for a good price. Thank you again EV central!
Helpful 0Thanks 0Love this 0Oh no 0 - Megan Y.Redwood City, CA04Jul 24, 2024
The customer service I received at EV Central was above and beyond. I came in to EV Central when my Tesla started making loud squeaking noises.
I was able to get an appt the next week to take it in for a diagnosis.
The diagnosis was free and I met Kevin who drove around the block and on the highway to listen to the problem. He explained what he thought the issue might be and how these things happen.
Then they took a closer look at the suspension system, determined what the problem was and sent me photos of the torn components. Kevin followed up with a call where he told me what was wrong and what their recommendations were.
I found out that this part was in a Tesla recall so Tesla would fix the issue for the cost of parts but I was extremely appreciative of the customer service and thoroughness of my experience at EV Central. I intend to come back for future services.
A+ Customer Service, Knowledgeable & ProfessionalHelpful 0Thanks 0Love this 0Oh no 0 - Audrey G.San Francisco, CA804062Jul 18, 2024
I can't say enough about EV Central!
I usually get my Toyota Rav4 Prime serviced at the dealer, but when I brought my car in last, Toyota had quoted me over $7k for routine service (ridiculous!). I did some research to see if there were other shops around my area and saw that EV Central had amazing reviews.
I ended up giving them a call and spoke with Kevin. He was professional, kind and knowledgeable. He was able to quote me a much more reasonable price and pretty much gave me a game plan of what work needed to be done. He made it easy to trust him and his team with my car. They were able to work around my busy work schedule which was a huge plus. The turnaround time was quick and the team was responsive when I had any questions. They returned my car in great condition - happy to say I won't be going back to Toyota for service! Thanks again Kevin and EV Central team! My car looks and drives as good as new :)Helpful 0Thanks 0Love this 0Oh no 0 - Rita L.San Francisco, CA301182Jun 19, 2024
The EV Central team provided me with amazing service when my bumper was destroyed in an accident. As it was my first accident, Kevin really took his time explaining the process, what repairs I will need and what I can expect when working with insurance. He answered all my questions with care and diligence - I felt like I was well taken care of. He really listened to my concerns and was able to tailor any solutions to my problems.
The rest of the team was also extremely friendly and detailed. I received my fixed car seamlessly and stress-free and my car looked brand new. They did an amazing job with my bumper and I couldn't be happier.
Overall, I highly recommend EV Central - they are able to handle any problems with the highest quality service and I will definitely come back with any issues I may have.Helpful 0Thanks 0Love this 0Oh no 0 - Gary T.San Francisco, CA29Jun 17, 2024
Excellent service all around. Brought my 2020 4runner for some repairs and Kevin was able to provide me with a quote and scheduled me into their calendar. Kevin kept me updated on the repair status on a daily basis.
Quick turnaround, responsive, and very reasonable price. I would recommend this shop to everyone looking for a trustworthy and reliable shop.Helpful 0Thanks 0Love this 1Oh no 0 - Maggie X.San Francisco, CA63186Aug 15, 2024
EV Central was very professional and made me feel very comfortable when I had a lot of questions. Kevin was very patient and thoroughly explained the steps and process. He also kept me updated on the car. He went beyond and saw that some minor parts of my car needed to be fixed and help me out the kindness of his heart. I will Defintely come here again to get my car serviced. Kevin is the guy!
Helpful 0Thanks 0Love this 0Oh no 0 - Brandon C.San Francisco, CA17932Jun 20, 2024
Thank you Kevin for repairing my 2021 Tesla Model 3 rear quarter panel and bumper. The bodywork and paint match looks brand new! The repair was completed very quickly, in 10 days! Kevin was very helpful in communicating with my insurance and kept me updated throughout the entire process. I highly recommend the guys at EV Central.
Helpful 0Thanks 0Love this 0Oh no 0 - Nomis K.San Francisco, CA505Aug 1, 2024
I brought my Tesla Model 3 in for repairs and diagnostic service. Kevin was very helpful and explained everything in detail.
The mechanics were very professional and helpful with my questions.
The maintenance was fairly priced compared to the dealership. It is hard to find an honest mechanic. I would definitely recommend to my friends/family to come here.Helpful 0Thanks 0Love this 0Oh no 0 - Alan L.San Francisco, CA34311Jun 19, 2024
When I got into an accident after the shop was closed, I called Kevin. Kevin picked up the phone during after hours and got me a tow truck faster than my insurance company. Kevin had the vehicle towed to the shop and I was later reimbursed for the tow through my insurance company. The whole back and forth with the other party's insurance was handled by EV Central. There were multiple supplemental invoices, but it was handled perfectly EV Central. Once the repairs were done it looked like the accident never happened. They handled all adaptive cruise radars and other electronics perfectly too! 10/10 will visit again
Helpful 2Thanks 1Love this 0Oh no 0
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