EV Electric

This is based strictly on customer service during consultation as we haven't had the service yet.

Nemo came out and completed a thorough consultation. Even in the 100 degree weather, he did not miss a beat and maintained a professional and friendly demeanor.

Will definitely be using EV electric for our future installation.

The installation went great, or so I thought. I had EV Electric install a Tesla wall charger back in May and they were nice enough to hide the conduit and wire in my attic above the side of my house and then come back down 15' away so I see very minimal amount of electrical on the outside of my house. I paid $340 for an inspection through Sacramento County (paid directly to EV Electric) and I was told that the inspector would reach out within a couple of weeks. This is where the problem starts.

It's been three months and I still have not heard from the county or from anyone really about the inspection. I've left three voicemails with EV Electric and have used the Yelp app to ask them to call me back, and emailed them in addition, and no response to anything. Now their business hours on Yelp say they will not be open until January of next year. estimated time, for temporary closure.

My next step will be to call the county directly about the inspection, but my guess is that the $340 that I paid to EV Electric has not been paid to them and I will have to pay it again and try to get my money back through this company that is not even open at this point.

If you're the owner, please contact me ASAP. I've been more than patient.

Initial install went well. Then. We had delays with our permit. Which is still not finalized but it is scheduled and should be final within a week. So progress.

Al that said, the fact that unexpected issues arise is not the problem with many contractors. The issue rests with how they resolve them. How timely are their responses. Do they value your time spent following up.

In this case, related to the delays, EV Electric continued to respond promptly. They did have a hand in the delays we experienced, however, they owned it. They didn't avoid the awkward conversations. They followed through and even looked for ways to make amends.

We weren't looking for a rebate or a discount. We simply wanted what we paid for.

In the end they appear to be coming through and they stayed engaged in lieu of the delays.

All said, we highly recommend. Everyone shines when things are good. The fiber of what a business is made of shines through when challenges arise.

Thank you. 5 stars
Same day service. On time
Ev charger works GREAT

Thank you. 5 stars
Same day service. On time
Ev charger works GREAT

We had the Tesla wall charger installed from May 28. We paid them labor and $200 for City of Elk Grove's permit fee and we were told it would take 7-10 days to hear back from the city, but it's been almost 2 1/2 months and we haven't got anything. We followed up with them last month and we were told the application was not submitted yet?!?! For liability and safety, we've expected they have it processed sooner.

EV was great. Came out and gave a free consult and explained the SMUD rebate process. Installed the 220 charger for my car a couple of days later. Alberto was great.

These folks did a great service for us by installing our twin cable evse in possibly record time. From the estimator, to the scheduler, to the installer, everyone was pleasant, professional, prompt and very skilled.

Honestly could not have asked for a smoother process, and finer work.

Top notch!

I had a wonderful experience with this company, they were reliable, trustworthy, honest and very professional. I purchased a Tesla wall charger and needed it installed. Tina responded to my call and was fantastic. She educated me with the SMUD incentive that was available, which I wasn't aware of. They provided a honest quote and I scheduled. Jose was the electrician and he was tremendous. He was skillful, knowledgeable and extremely professional. He did a very clean installation of my wall Charger. Great job! Thank you Tina and Jose!

These guys were great. I called them around noon to install a Tesla wall charger and Tina was able to send someone over 3 hours later. The technician Alberto gave me a great estimate, made sure everything was in order for the full rebate, I said let's do it, and an hour later Shazam! I've got EV juice.

Great experience start to finish. I wanted a quote to put in an EV charger to get begin budgeting for the future. Matt worked up 4 quotes for me so I could compare various scenarios of charger type and placement in the garage.

We ended up getting an EV a bit earlier than planned, I gave EV Electric a call and they were able to get me scheduled 3 days later.

Chester and another installer came and the process was smooth. Signed some paper work, and the job was done 3.5 hours later. They were able to deduct the SMUD rebate directly from the job and I just paid the difference.

Simple!