Fibrenew - Vancouver

I personally had a very good experience. I have an old 2001 BMW with leather seats that were wrecked....now they look like new.
Looks like theyre shown in the photos carousel for the site....then tan colored car seat

Rude, unhelpful... I didn't even get past the inquiry point without being told my designer, leather chair is actually vinyl and essentially not worth fixing. I believe the phrase they used was "reaching the end of its life". Probably one of the worst first impressions I have had from a business before.

Experts in leather and plastic restoration. Contacted this company to have my leather couch repaired ( looked like wear on seat) finally got response from company saying that they couldn't tell what had happened to area and if I had a idea, I responded that it looked like wear to me on seat so we scheduled a time for him to come, the cost was going to be approximately $175 for repair, I was not told of a service charge. Long story short, he came, didn't know what it was on couch causing fading, sprayed something on the couch, dye was coming off and he stopped said he couldn't fix it and then charged me $75 and left me with a couch now more ruined then when he came because the area turned blue!. I am not blaming him for not being able to fix the problem but charging almost half of what was the original quote for nothing is awful!. This company is owned and operated by individual people, so I am not speaking about every franchise, this was the location for vancouver, I am sure it would be practice to tell a customer, oh by the way if we can't fix it, you are going to have to pay $75 for a service call. I do believe there should be a service call, but $75? Please.