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Clean your refrigerator condenser coils
Maximize your refrigerators performance and save on… read more
Prevent House Fires
Clothes dryer fires are more common than you might… read more
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Bosch Built-in oven repair
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LG front load washer that has a no drain error
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Highlights from the Business
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Certified professionals
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Locally owned & operated
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Available by appointment
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Satisfaction guaranteed
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Budget friendly
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Established in 2018
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Review Highlights
“Terrance diagnosed the problem with all three appliances and spent the morning at our house fixing each one.” in 35 reviews
“Jose was a seasoned pro and he got our dryer issue diagnosed and fixed up and made the experience easy fun.” in 37 reviews
“. Sal called me yesterday afternoon and said he had an opening and would love to come by early, if he could” in 33 reviews
About the Business
Business owner information
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Moshe S.
Satisfaction guaranteed! Licensed, certified, and fully experienced technicians Refrigerator - Freezer - Oven - Range - Stove - Washer - Dryer! We service most appliance brands as well as high-end brands such as KitchenAid, Whirlpool, Samsung, Wolf, Subzero, Viking, Whirlpool, GE and more! Call (510) 495-1886 today and let us put our expertise to work for you!
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Recommended Reviews
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Overall rating
384 reviews
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1 star
- Todd N.Orinda, CA0204Apr 13, 2021
Nathan and the team at FixEM Appliance Repair. Were top notch! They were covid safe, timely, communicated on when they were 30 minutes from my house. I had my less than 5 year old Sub Zero Fridge blow a transitor and the other company I used misdiagnosed the issue. Nathan came within a day and was able to help me figure out what needed to be replaced!! I highly recommend FixEm Appliance Repair for all things that need to be fixed. It's so hard to find honest people in the appliance repair business and Nathan is one of the good guys!!! Here is a photo of the part repair that they figured out needed to be replaced.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Moshe S.
Jul 13, 2021
Thanks Todd for the great feedback.
Nathan really is one of the good guys, always looking to educate his clients and do a good job - Mary Ann K.Berkeley, CA01May 27, 2024
FixEm was professional, reliable, effective and reasonable. Bryce came to Berkeley and diagnosed and repaired our Viking oven which had multiple problems. He also fixed our dishwasher. He knows what he's doing and there were no surprises. It Is reassuring to know that I have a dependable appliance repairman - I will call FixEm and Bryce When I need a repair. Mary Ann
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 3, 2024Updated review
Another service call was needed for our dryer... this time, the dryer was squeaking.
Jose showed up for the repair. He diagnosed the issue and immediately fixed it. I really liked him... he reminded me of an OG repairman, someone who has been around and knowledgeable in his job.. He was friendly and professional.
This is company is fast and efficient in responding to your call and needs. The quality service is top notch. They really care about your ensuring your satisfaction. I recommend this company if they service your area.
**by the way to Zoey M** you shouldn't give this company one star because they don't service your area in Richmond / Point Richmond. I'm sure they have their reasons and you're in their city boundary. That's their right to determine where they will go.**Helpful 1Thanks 0Love this 0Oh no 1Nov 29, 2023Previous reviewI highly recommend FixEm Appliance Repair. They are prompt in responding back to your inquiry. I needed my ice maker and dryer repaired. Gabriel showed up. He told me that it would be too costly to repair the ice maker. It has been an ongoing issue with Samsung brand. In the future, he recommended not buying a refrigerator with a built-in ice maker inside the fridge. They have too many problems.
Next, my Samsung dryer was not producing heat. Gabriel realized we needed to reset the circuit breaker. He explained to me that the dryer outlet plug has two lines. One of the lines was tripped. The second line was able to produce electricity, but not heat. GOOD TO KNOW in the future... FYI - my husband did trip one of our outlets, but he didn't know he also tripped the dryer... LOL...
I really appreciated the honesty of this company. Thank you for your quick and affordable service. - Matt D.Walnut Creek, CA12425Feb 12, 2024
Unreliable scheduling.
I cut my trip from Tahoe short so I could return a day early and I can be present for my appointment with these guys.
As I am waiting for them, I receive a call from the scheduler during my appointment window to reschedule for the afternoon instead since it is convenient for the technician's route.
I politely decline and reschedule for the following week, since I have many obligations that afternoon.
The following week, I return back from my out of town trip a day early from Superbowl weekend to once again be present for my appointment with these guys.
As I am waiting for them, I receive a call from the scheduler (on a recorded line) a few minutes before my appointment window (9-12 pm), and she wants to reschedule because the technician is sick.
This ordeal was very inconvenient and I declined their 3rd attempt to reschedule. I thought their high rating would be a no brainer but I have lost confidence in their ability to stick to appointments.
The scheduler was polite.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Moshe S.
Feb 12, 2024
Hi Matt,
Im sorry for the inconvenience that we have cause you, under normal situation we schedule an appointment once and are able to make that window, sometimes there are unforeseen circumstances and we need to make adjustments and we always are very appreciative of our customers flexibility when it is possible.
When we reschedule appointments we never force a date onto our clients, rather we work with them to find the next best day and time that fits both schedules, were sorry that you had to cut your trip short, it was not intentional on our part.
If we were able to get a different technician out to you today we would but since that was not possible we offered the next availability (tomorrow) for another appointment with a different technician, I understand that this was not acceptable to you and that you decided to cancel our appointment and find another company, which we completely understand.
I am confident that you will be able to find another professional company to help you, there are many in this area.
I wish you all the best
Mo - Gus G.Hayward, CA3351Feb 4, 2024
I will say these guys were responsive. But that's about it. I called them a while back to fix my leaking washing machine. The guy on the phone was cordial enough and set up a date and time for the tech to come to my house and diagnose.
Well the day came and the tech showed up. Man, did he not look happy. He seemed grumpy, right off the bat. And honestly, seemed like he didn't want to be at work that day. He took a look at my washing machine and in 5 minutes told my wife and I we needed a new washing machine. Didn't offer to fix it, no explanation really, nothing. AND we still had to pay them for coming out to tell us they couldn't fix it.
Whatever, we thought maybe we got unlucky and the guy was having a bad day. Well our fridge then gives out 6 months later and I call these guys again, giving them a second chance. Well sure enough, they sent the same tech, and guess what, he had the same look on his face, same grumpy attitude!! How could this happen twice. My wife was the one who talked to him in regards to the fridge, and when he opened our freezer, liquid came out and spilled on our floor (because everything defrosted). Dude didn't even say sorry, just told my wife "you probably want to clean that up". Are you kidding me!!!! And then again within 5 minutes, tells us we need a new fridge, and didn't fix it! And we had to pay them again!!!
I will NEVER recommend this company to anyone. It's unfortunate I forgot the techs name because he was honestly one of the rudest service individuals I had ever contacted. I'd give them zero stars if I could.
Please be aware, they might seem nice on the phone, but be aware, especially if that tech still works there.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Moshe S.
Feb 6, 2024
Hi Gus,
We are very sorry to hear of this experience that you had.
We are not able to locate your appointment in our database, and don’t have a customer/ appliance appointment that match what you are describing in the last few weeks.
We've also checked with all of our technicians and no one recalls anything resembling what you've described.
We've tried reaching you directly through Yelp’s messaging system to speak with you and try to understand what happened, but it has been a few days now and we still haven't heard back from you.
We believe that this might be a mistake and the experience you had was not with our company.
It is unfortunate but, there is another company on the internet that is impersonating us, using our name but a different phone number (a 1-800* number from what we've seen so far), unfortunately it seems that their technicians are not very qualified. keep in mind that all of our phone numbers are local (415/510/925).
Please reach out to us at your earliest convenience so that we can try and resolve any issues that may be, you can reach us during business hours at (510) 507-0687, or by replying to the Yelp message that we sent to you.
Thank you
Mo - Caz V.Berkeley, CA5253Jul 11, 2024
Bryce repaired out old Sub Zero, nice to know ow it was only a couple hundred rather than a thousand! Good price knowledgeable and quick.
Helpful 2Thanks 0Love this 2Oh no 0 - Robert Y.Kensington, CA02711Jul 10, 2024
The dryer in one of my rental units developed a problem. The drum would not turn properly. I called FixEm and they came promptly to check. A few days later they returned with the part and problem solved. My renter is happy and so am I! I'll call FixEm next time I have an appliance problem.
Helpful 0Thanks 0Love this 0Oh no 0 - Josie B.Arcata, CA31Jul 15, 2024
Service was quick and they fixed my dryer! Not a bad price either, especially since the fee for the initial diagnosis goes toward the repair costs.
Helpful 0Thanks 0Love this 0Oh no 0 - Del C.Danville, CA039Jun 5, 2024
FixEm was very responsive to our first call. Arthur was our service tech. Very impressive. His knowledge and perseverance to fix our icemaker was impressive. He was very professional and communicated when he would arrive and kept us informed of what he was doing.
I highly recommend FixEm for your appliance repairs - especially Arthur in the East Bay!Helpful 0Thanks 0Love this 0Oh no 0 - Jon S.Walnut Creek, CA011928Jul 11, 2024
Good guys- upfront told me the machine was great, but too expensive to fix. Well organized, right on time.
Helpful 0Thanks 0Love this 0Oh no 0 - Glenview O.San Francisco, CA1641Jun 29, 2024Updated review
This is the second time in 5 years that FixEm has helped us. This time it was or downstairs refrigerator. They did a great job. The ice maker had failed and required a replacement. The technician was able to pick p the part and returned to install it at 8PM the same day. He was done before 8:30 and it appears to be working again. Quoted us a fair price including labor and that was exactly the final cost.
The technician was very knowledgeable about appliances and I learned a lot from him. He also let me know that our Kenmore unit was hard to find parts since Whirlpool no longer makes Kenmore refrigerators.
All in all, I fully recommend FixEm for any appliance repair. They are courteous, knowledgeable and honest. They are an excellent choice when you need a job done.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Moshe S.
Nov 18, 2021
Amazing! thank you for the review!
Oct 7, 2021Previous reviewNathan, FixEm Appliance Repair has fixed two of our refrigerators, including one today. Several years ago when the first refrigerator completely died, I was pretty sure we were going to have to buy a new refrigerator and thrilled that we did not have to go that route. Nathan is refrigerator diagnostician! He and his team are on time and professional. I wholeheartedly recommend FixEm Appliance Repair!