Highlights from the Business
![LOCALLY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_locally_owned_v2@3x.yji-04e733a7f628c96a469c.png)
Locally owned & operated
![FAMILY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_family_owned_v2@3x.yji-80e81b3b2e8eadf2d9d5.png)
Family-owned & operated
![ESTABLISHED_IN](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_established_in_v2@3x.yji-200222c6273baec7c019.png)
Established in 1979
![WALK_INS_WELCOME](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_walk_in_welcome_v2@3x.yji-73cd45012d00163e691f.png)
Walk-ins welcome
![PET_FRIENDLY](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_pet_friendly_v2@3x.yji-7158f7f388c5fc6f3af8.png)
Pet friendly
![SHIPPING](https://s3-media0.fl.yelpcdn.com/assets/public/36x36_shipping_during_covid_19@3x.yji-48dbf2941ffd68f2bea4.png)
Shipping
Review Highlights
“I came in just to browse and noticed a lot of brands from Uggs, New Balance, Vivo, Birkenstocks, and more!” in 9 reviews
“The worker (Cindy) helped me with the sizing and she let me know the differences between the styles.” in 15 reviews
“I just received a pair of Dakota Uggs and the shipping was speedy and I got a great deal on these!” in 14 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Mike H.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Mike H.
Footprint is located in the heart of the Sunset district on the corner of 27th and Taraval in San Francisco. In store you will experience a large variety of lifestyle, athletic and comfort brands carefully curated, where there is something for everyone. Some of the brands that you'll find at our store: Birkenstock, On Running, New Balance, UGG, The North Face, Teva, Veja, Vibram Five Fingers, Blundstone Boots, Danner, Dansko, Ecco, FitFlop, Fjallraven, Glerups, HydroFlask, Lacoste, Mizuno, OluKai, OOfos, Red Wing Heritage Collection, SAS, Teva, Topo, Vivo Barefoot, and more. We have a wide assortment of Professional slip resistant shoes for folks who work in the restaurant, medical, and service industries. We're a family owned and operated business for over 40 years. We are community driven and are committed to excellent customer service with excellent brands. We believe in wellness and are here to service your needs.
Ask the Community
Q:
Do you help with sizing for Birkenstocks?
A:
Of course, feel free to call our store at (415) 664-4353 or email us at hello@footprintusa.co or go to our website and hit the chat button. Quick guide to Birkenstock size chart:… more
Mike H., Business OwnerQ:
Does Footprint sell volleyball shoes?
A:
Hi Alan, We have a small collection of volleyball shoes for women. The current model we have in stock is the Gel-Rocket 10 in Black Silver. Sizes 5-6.5, 11 are available. You can view the item here:… more
Mike H., Business Owner
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Overall rating
160 reviews
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- Tom P.San Francisco, CA04Aug 15, 2024
I needed something for walking that would also be acceptable for going out in the evening. (France trip coming up . . . and you never want to stick out in France!)
Cindy immediately understood what I wanted and provided some great suggestions.
The whole experience was pleasant, professional, informative . . . and productive. Head out there for the best customer interaction.Helpful 0Thanks 0Love this 0Oh no 0 - Melissa N.Los Angeles, CA032Aug 19, 2024
Great service and even better prices! shipped around for weeks and no other store could top it. Plenty to choose from. will be making future purchases here.
Helpful 0Thanks 0Love this 0Oh no 0 - Nate E.Sunnyvale, CA02Aug 13, 2024
The shoes I ordered for pick up were out of stock, but they quickly shipped a set from the factory to my door, they even arrived sooner than expected. Footprint has amazing and reactive customer service, 100% will shop again
Helpful 0Thanks 0Love this 0Oh no 0 - Charlie S.Arcadia, CA13Aug 6, 2024
Cindy was very sweet and helpful. An item was out of stock but she was able to call someone and get it for me the next day. Will come back for more Birks, Fjallraven, North Face gear.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 3, 2023
Love supporting a local shoe business! Friendly staff with lots of different varieties and sizes of shoes at a great price!
I came in just to browse and noticed a lot of brands from Uggs, New Balance, Vivo, Birkenstocks, and more! This has been my go-to store to find anything and everything.Helpful 0Thanks 0Love this 2Oh no 0 - Janet B. L.Pacifica, CA314Jul 31, 2024
I am glad I visited Footprint today @ Taraval St.'s Footprint USA-
Cindy, the store manager was so helpful, friendly & knowledgeable. I happily purchased 2 pair of shoes- 1 pair of Birkenstock Boston Suede leather clogs in cream color & 1 pair of Blundstone classic 558 Chelsea boots in black color. So happy with them. I will return again soon. This store has so many popular brands.
I will certainly tell my friends & family members about this delightful store.- JANET LouieHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Mike H.
Jul 31, 2024
Hi Janet, thank you for taking the time to share your in store experience with other shoe shoppers! We're glad you found us, and found your Blundstone boots and Birkenstock Boston Clogs here. I'll be sure to pass on your kind note to Cindy. We appreciate you shopping with our local family owned business!
-Mike - Eva O.San Francisco, CA5066533131Sep 26, 2023
Mike is awesome!
I needed to order a bunch of north face jackets and north face themself didn't have a single one in the sizes I needed but Mike did! Same goes for uggs, when I needed a specific pair in size and color and uggs didn't have it but Mike did. I've ordered for myself and my family, as well as for my work - Footprint is a one stop shop for me!
I've come to realize, I just go to Mike first before anywhere else cause he has everything! His wide selection of apparel and shoes makes it so efficient and easy to shop. There hasn't been a single item that I inquired about that Mike didn't have or couldn't get.
Mike and his team makes my shopping experience so easy and fast and I never have to worry about anything.
Support small businesses like Footprint!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Mike H.
Oct 17, 2023
Hi Eva, it's always great to hear from you! Thank you for taking the time to Yelp us and share your shopping experience. We're glad we were able to locate The North Face Nuptse jackets that you were looking for, and that we're your one stop shopping for all! We appreciate you supporting our family business!
Mike, owner of Footprint in San Francisco
Authorized Retailer for The North Face and UGG - Francisca H.Colma, CA277191214Dec 30, 2023
I found a footprint pop-up at Hillsdale Mall in San Mateo this holiday season. It was a day or two before Christmas and I was frantic trying to find last minute gifts. In fact the entire mall and everyone in it was Frantic. I was getting really stressed out.. until I stumbled in to the footprint pop up.
Even with all the holiday rush and madness I was given such good customer service I ended up buying 5 pairs of ugg slippers. They had uggs for the whole family in every style and color. Can't go wrong! What a relief. I think Mike helped me and he was fantastic.
Christmas gift panic defused thanks to footprint.
It's a small business and I love supporting small sr businesses. I didn't even wrap my uggs, I just used the footprint bag. That way my family will know we supported a small business.
I can't wait to visit the location in SF.
Check them out. Fabulous experience I'll be back!Helpful 0Thanks 0Love this 1Oh no 2Business owner information
Mike H.
Jan 23, 2024
Francisca, it was nice meeting you and thank you for taking the time to share your in store shopping experience with the Yelp community. I'm glad we were able to check some gifts off your list! Thank you for allowing us to send your daughter some matching UGG Tasman's!
- Maria M.Redwood City, CA1492935Aug 12, 2023
It was an unexpected pleasant surprise, stumbling upon Footprint in SF! Their top-notch service, friendly staff ran by Mike and his family was just superb. They made us feel extremely welcomed and made a great first impression.
Our shopping experience was extremely memorable and we can't wait to return for some more shopping. They had a great variety of footwear and apparel, such as Birkenstocks, New Balance, On Running and many other brands.
Why was my experience so memorable you ask? First I was greeted with free Boba as they held a special back to school event for all ages. Next, the service was genuine (real people with real smiles). Lastly, they had spin the wheel game with lots of free prices! My husband won a pair of free socks and I won the grand prize a pair of niner tickets. I'm beyond ecstatic and thankful for stumbling across this gem.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Mike H.
Aug 13, 2023
Maria, we’re so glad you found us! We appreciate you and your husband stopping by, we hope you enjoy the new Birkenstocks. Thank you for participating in our spin the wheel, and congrats on winning the grand prize! Enjoy the game, and go 9ers!!
Mike - Sandra J.Ball Ground, GA87211Jan 20, 2024
Terrible service. Bought a pair of Uggs and had to return because they were the wrong size and they said they had been worn. She tried them on and walked around the room. I returned and they said they couldn't give money back because they were worn. They never answered my chat and they finally answered and informed me they answered by email. I had to dig to find it and they said they were disposing of the shoes. BEWARE! Do not buy unless you are 100 percent sure you want need to exchange or return. Terrible customer service of ripping people off! 134.00 down the drain!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mike H.
Jan 23, 2024
Hi Sandra, Thank you for reaching out to us and expressing your concerns. We are genuinely sorry to hear about your dissatisfaction with our return policy.
At Footprint we strive to treat all of our customers fairly and with respect. Our return policy, which is clearly stated on our site, indicates that we can only accept returns of products in their original, unused condition. This policy is in place to ensure the quality and integrity of the products we offer to all our customers.
We understand that this policy might seem inconvenient in your situations, but it is essential for us to maintain a standard of quality. Selling used or worn items would not be fair to other customers who expect new, unused products from our store.
We value your business and would like to find a way to help resolve this matter. While we cannot accept the used shoes for a return, it seems like we’ve reached an agreement via email to return the used shoes back to you.
We appreciate your understanding and hope to continue serving you in the future.