Fountain Restaurant

I have been to Fountain Restaurant many times for different reasons. Their food taste good, and the staff very mostly attentive. When it gets busy, they can become distracted. You will have to speak up if you want anything. The ambiance is not fancy, but the casual atmosphere is relaxed.

Ordered food by phone or in person for takeout for the past couple of years. Restaurant is usually full of sit down diners during prime times. Less diners during the rest of the time. There is ample free parking available. Staff are always busy tending to dine in & pickup patrons. Restaurant is quite roomy inside.

Generous portions, tastes good and there are leftovers for lunch the next day. Food is not over salted for me so I don't need to consume tons of water after a meal like with some restaurants :) Prices are fair. Always happy with my food.

Sometimes the order is not ready in ESTIMATED wait time. This is to be expected as restaurant is full of dine in patrons. Then there is the problem of staffing. This has been a common theme with businesses everywhere. Grateful that service is not a carbon copy of BC Ferries' motto!!

Like to keep my liquor cabinet stocked so I will shop at the liquor store across from restaurant while waiting for food to arrive. Excellent opportunity to multi-task.

I ordered a combo for one. It all came in one container. The almond chicken was very greasy and coating was too thick and not cooked through. The sweet and sour pork was tough. The chop suey just tasted like cooked vegetables and the chicken in it was overcooked. The egg rolls were very greasy And the outside was too thick and not cooked through.
All in all it was very disappointing. Will not order from here again.

Ordered takeout, on the phone, I was told many of the items we wanted were not available tonight . Arrived when they told me it would be ready. Front desk told me it will be another five minutes.... it was another 20 minutes.
How hard is it just to tell the truth?
Then we were offered the wrong order twice....
Finally got home and not only was the food cold. it was tasteless. Sadly most of it ended up in the recycle bin.
Trying to support local business, but bad food and even worse service make it very difficult.
Should have stayed home and had been a butter sandwiches.... a lot better....a lot cheaper

Yesterday was my birthday so my daughters order takeout from the restaurant The seafood chow mein was very disappointing overall we will not go back again

Waited a long time for this expensive foot . 104 bucks at 9 pm and that's ok. It showed up at 11:23 didn't even tell us it was at the door but we suspect 15 minutes . Wor wanton is cold chow main has no chicken. Everything about this place sucks keep away. Let us be your waste of money there's much better places

Worst Chinese food I have ever had.... as soon as we got it the smell of it made me not want to eat it then I opened it and the almond chicken meat was brown. The deep fried wontons we disgusting. The veggies were greesy will never recommend this to anyone. Would
Rather eat at Ming's if it was still open with the bad health records lol that's how bad th

The 6 dish dinner meal is a great value and the food is really good. Portions are fair. We have no complaints and even had enough to bring home some leftovers. Would recommend the hot pots.

This place I was hoping it would be good but unfortunately did not have a good service to good food ratio. To start we were the first people to come to the restaurant. Our party was large so we took two tables and ordered separately but turned in our orders at the same time. In our order we ordered 3 dishes off the normal menu.

The first issue was only one table was getting all their food and the other table was taking a long time to come out. The second issue was coming out so slow we felt we were waiting forever for each dish to come out. Next issue was the extra dishes we ordered they never put in and we asked an hour after putting in our original order and they never put it in. We were basically full at this point and we asked to see our order to see what they forgot. Some of our dishes were coming out so late we had all finished eating. We even had to cancel a fish dish we were looking forward to eating.

I really enjoyed the food but the service is something to be worked on. Our server maybe was new(?) lacked communication so he never even told us he canceled the fish for us so we had to ask another server to ask the kitchen to cancel. I would only eat here again because the portion sizes were amazingly large!

Worst Chinese food I have ever had.... as soon as we got it the smell of it made me not want to eat it then I opened it and the almond chicken meat was brown. The deep fried wontons we disgusting. The veggies were greesy will never recommend this to anyone. Would
Rather eat at Ming's if it was still open with the bad health records lol that's how bad this was