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Updates From This Business
Need a Brake, call for suspension service today!!!
Book your appointment today call (510)490-8883 and… read more
Schedule your appointment today # Auto Repair
Our services includes: AUTO REPAIR, Diagnostic,… read more
Portfolio from the Business
Sponsored
![Catalyst Converter Shield](https://s3-media0.fl.yelpcdn.com/projectphoto/CY8OpTbhGpCvoQ2HfmEz1Q/l.jpg)
Catalyst Converter Shield
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![engine replacement](https://s3-media0.fl.yelpcdn.com/projectphoto/6fgO5L9sTeb6ERrmAZ4OkQ/l.jpg)
engine replacement
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Highlights from the Business
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Family-owned & operated
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Free WiFi
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Available by appointment
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
30 years in business
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Speaks Mandarin
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Consultations available
Photos & videos
Services Offered
Verified by Business
Check engine light
Auto general diagnosis
Tire Pressure Monitoring System diagno…
Auto vibration diagnosis
Engine oil light diagnosis
Auto noise diagnosis
Auto no-start diagnosis
Auto diagnosis or inspection
Review Highlights
“Ben is well-versed and very thorough in explaining in detail what the issue is related to the vehicle.” in 119 reviews
“I have been to other places where they gave me a quote and I came back and recieved a entirely different quote.” in 17 reviews
“I used their Contact Form, and Binh responded to my email within an hour and answered almost all my questions.” in 4 reviews
About the Business
We have been in business here in Fremont, CA. since 1998. Started as a small two man auto repair shop, now grown into a complete auto repair .We are persistency to evolve with time, maintaining it to the best of our ability. In our deposition, we have struggled at times to be composed as a team just like any other small businesses. We are people, just like you and every customer we have served. But the one thing you can be certain of is that we care, we will listen and we will deliver, and as people and not as a business. Our principle will always remain the same and with our objective never being compromised. Binh Trinh Maintenace, Catalyst Converter Shield, Transmission Service, Brake Fluid Flush, Maintenance, Tires, Shock and Struts, Brakes and Rotors, Replace Engine, Replace Transmission (510)490-8883
Location & Hours
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Overall rating
181 reviews
5 stars
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1 star
- Jeff C.San Francisco, CA4352Aug 15, 2024
My Odyssey came from the factory with a defective AC system that was overcharged with refrigerant. Ben diagnosed it quickly, evacuated it and recharged it in a couple hours time. Been blowing cold this hot summer. Thanks again!
Helpful 0Thanks 0Love this 0Oh no 0 - Melvin C.Fremont, CA2862Jun 9, 2024
No idea why this place has so many 5* reviews, but my first impression of this place was terrible. Came in to get my AC fixed, and they did a very sloppy job. They left a hose loose under my hood, and it blew off just 1 day after I got my car back, splattering AC coolant all over the engine. In addition I got a new check engine light, which I discovered came from leaving the fuel cap hanging open.
They did rectify all these problems will no additional charge, but I will not be returning.Helpful 1Thanks 0Love this 0Oh no 1 - Devon S.Wilmington, DE319732Aug 23, 2024
Great service! The owners are very friendly and thorough at explaining the problem and fix for your car. The cost was reasonable as well. We paid $509 plus tax for two brake shoes, brake drums and labor. I would recommend this shop!
Helpful 0Thanks 0Love this 0Oh no 0 - Cesar C.San Jose, CA944Jun 21, 2024
Aside from Ben and his wife being nice and attentive. Ben is well-versed and very thorough in explaining in detail what the issue is related to the vehicle. Prices are fair compared to other places. I've been very happy with their services since I started taking my Lexus IS300 to them.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 11, 2023
TL;DR:
trustworthy, affordable, excellent, and fast work! It is incredibly hard to find an honest mechanic who won't see a girl and automatically think, "How much can I upcharge her today?" You don't get that vibe from this family-run business as Ben is upfront and meticulously explains what is broken, and what needs to be fixed in great Layman terms.
Speed:
Unfortunately, the first time I heard about this place was when my car stopped in the middle of the road. On a whim, I decided to come here on the referral of my tow truck driver who raved about Ben's honest and affordable work.
Even though I stopped by in the middle of the day with no appointments, Ben was able to fit me in and got me my car back within 1 business day (they're closed on weekends).
I have taken my car back ever since and depending on if you have an appointment and the labor of the work, you can count on having your car back within the same or by the next day.
Communication:
Once Ben has had enough time to diagnose the issue, he will give you a call regarding the issue, explain your options, and the price, and will only fix the issue with your approval.Helpful 2Thanks 0Love this 1Oh no 0 - Dom L.Cupertino, CA01912Dec 15, 2023
I don't typically leave reviews, but looking back I have been coming to Ben for the past few years for my auto issues - oil change, tire rotation/alignment, some bumper problem, trunk problem and maybe other things I can't remember. Despite his busy schedule, we are always treated with a smile and respect, and he always makes the process very easy and smooth.
This time round I needed my tires aligned fast before my road trip next week. Ben was reluctant at first to book me in last minute due to his busy schedule, but was nice enough to slot me in and agreed to work on it during downtime.
Dropped my car off early in the morning and sure enough, just a few hours later I got a call saying it's ready. He handed us the paper with the technical tire degrees and the usual stuff, this time with a box of cookies too for holiday!
Though what made the experience this time especially memorable was the fact that my goofy butt managed to lock myself out of the other car I came with, and that after explaining to Ben the situation, he spent some time helping us unlocking the car from the outside. He somehow managed chatting/keeping us comfortable, responding to his calls from other customers, and working on unlocking the car essentially all at once. Ben honestly saved us so much headache. Super grateful that he was willing to help us out there. 5/5 for all the past encounters and especially this one.
Oh and yes, the steering wheel did feel a ton better after the alignment (and it was great).Helpful 2Thanks 0Love this 2Oh no 1 - John W.Fremont, CA515812Sep 15, 2023
Reliable service.
Fair price.
I needed service before a "road trip/vacation ".
My regular place (Bruce's Tires) had no appointments available.
I call Auto Works and got a Friday AM appointment without a problem and it was done by late afternoon.
Oil change and complete system check.Helpful 2Thanks 0Love this 1Oh no 0 - Eric W.Corning, CA510Mar 12, 2024
My daughter is in East Bay for school. She had a starter go out, and being mechanically inclined with some tools she attempted to change it out. Unfortunately, she broke a starter bolt, complicating matters beyond her skill. Fremont Auto Works said the repair would be
rather involved, and gave her a fair bid. They got the bolt removed , and the starter in, as promised. They even came in under their initial estimate. It's great to have a mechanic you can trust, for your college kid, when they are away. Her experience was great, and she will be back for any other necessary service.Helpful 0Thanks 0Love this 1Oh no 0 - Feb 1, 2022
We use to always bring our cars to the dealership for service until we found Fremont Auto Works. We've had mechanical work and auto body work done here, and they are amazing. They're honest and don't try to rip you off with extras. I recently brought my car in because it wouldn't start. Ben said he'll check the battery first before running a bunch of expensive diagnostics. Well, it turned out to be the battery, which he replaced, and now the car is running great.
I only wish they were on my insurance's preferred vendor list.Helpful 3Thanks 0Love this 2Oh no 0 - Karen C.Daly City, CA212154155Feb 20, 2023Updated review
Wow, I can't believe I haven't updated this review in 14 years. In that time, I've changed my car three times, but every time I've had an issue, Ben is THE guy! What I think makes Ben stand out as a mechanic is that he listens to you! He wants to know about the onset of the car problem, your description of the issue, the sounds your car is making, etc. And by the time you've told him your story, and he's asked a few clarifying questions, he has a few diagnoses to share. I love that he actually takes the time to explain what he thinks the problem is, in layman's terms, and why he thinks xyz will fix the issue or help in the diagnostic process. He's transparent and honest - still incredibly rare qualities to come by in a mechanic, and let's be honest - in a human. Whenever a friend asks me about a mechanic I'd recommend, that's Fremont Auto Works. Full stop. No need to look any further. Well worth any bridge toll fee and exorbitant fuel prices for the level of peace of mind that Ben offers me. There hasn't been a problem that he can't fix!
They recently moved, but don't worry - it's still the same general place, just down the alley toward the back. The new place looks bigger, and has a bigger front desk to handle all the customers. I think there are a few more parking spaces too! Both Ben and Tiffany are excellent at customer service - prompt phone calls back if they don't answer on the first ring.
Wherever you go Ben/Fremont Auto Works, I'll follow. I'm sure I'm not alone in that level of loyalty.Helpful 4Thanks 0Love this 1Oh no 0Dec 3, 2009Previous reviewFinding an honest mechanic out there is pretty difficult. Finding an honest mechanic who does an excellent job of fixing and maintaining your car is damn impossible, but I pride myself on attempting the impossible and being incredibly lucky. All mechanics work hard for their money, but Ben puts his heart and soul into every repair. He genuinely loves cars, and he will go above and beyond to meet your needs. He's not just a mechanic, he's a businessman. He treats his customers well, and he'll have you coming back with his friendly customer service, great work, and fair prices.
When I got into a small fender-bender that looked a lot worse than it actually was, Ben somehow put Humpty-Dumpty together again, and made my Nissan Altima look like I just got her off the dealer's lot. And at a price that I could actually afford.
When I moved to Los Angeles for work, I missed Ben terribly. In fact, I would save whatever repairs I needed on the car (if they weren't pressing) until I went back home. I show Ben the same dedication he shows me and my car.
And he's a car whisperer too. When I first got my car, the "check engine" light kept coming on. I took it to the local mechanic who just ran the diagnostic, and turned off the light, but he couldn't diagnose what was wrong with it. When it turned on again, I took it to the dealer who said it was because I was going above 60 mph on the freeway. Even I didn't believe that. Finally, I took it to Ben at Fremont Auto Works, and he just asked me a couple questions about how I was using the car, and it turned out to be user error. (silly me!) Point is, no one else was able to think outside the box and help me figure out what the problem was. No one except Ben that is.
If you have an issue with your car, or you just want to maintain it in tip-top shape, Ben is your man. He will have that car humming, and your wallet will not be worse for the wear. Like I said, an honest mechanic is hard to come by, and Ben will never take advantage of you, even if you know nothing about cars. He'll tell you if you need a repair, when you'll need it, and gives you the jurisdiction over your own car. He doesn't push you into doing anything you don't want to do, which in the business, is a rarity. I really never want to go anywhere else for my car needs.