Portfolio from the Business
Sponsored
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Kitchen Packages
5 Photos
![Outdoor Kitchens](https://s3-media0.fl.yelpcdn.com/projectphoto/QF6V9gBDfAGRWETcga-v-Q/l.jpg)
Outdoor Kitchens
8 Photos
![65% Off One Of A Kind](https://s3-media0.fl.yelpcdn.com/projectphoto/bNXl6mFIA2IrNs3j55cwyQ/l.jpg)
65% Off One Of A Kind
4 Photos
![Laundry Pairs](https://s3-media0.fl.yelpcdn.com/projectphoto/S9Qc_W62tVNEulJ-H-9iCQ/l.jpg)
Laundry Pairs
3 Photos
Highlights from the Business
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
102 years in business
![LOCALLY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_locally_owned_v2@3x.yji-04e733a7f628c96a469c.png)
Locally owned & operated
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Consultations available
![BEAT_OR_MATCH_PRICES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_beat_match_prices_v2@3x.yji-4f3f32ec79a24d636df4.png)
Beat or match prices
![SATISFACTION_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_satisfaction_guaranteed_v2@3x.yji-d28fff31f5ad326ba2ca.png)
Committed to satisfaction
Review Highlights
“I have had the pleasure of working with Neel Patel over the last 5 years through 2+ renovation projects.” in 25 reviews
“Received excellent service from Brandon Landucci when I placed phone order for a fridge after much research.” in 22 reviews
“Review for Bill Poate We are remodeling our kitchen and purchased all the kitchen appliances from Friedman's.” in 18 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Matthew L.](https://s3-media0.fl.yelpcdn.com/buphoto/Cp8Jy9ECQeURTjopQ04GAQ/90s.jpg)
Matthew L.
Friedman's Appliance is an independently-owned appliance store in Pleasant Hill, CA. We're proud of our reputation as the Bay Area's most reliable name in appliances, and as an employee-owned company, every member of our team is invested in giving our customers the best. With over 2,000 products by 80 brands and a showroom full of live kitchens and laundry machines, we're always ready to help you find what you need. At Friedman's Appliance, we're not just in the appliance and sales business, we're in the cooking and cleaning business. We know that appliance shopping isn't just about looks and function, it's about finding the right fit for your home. Shop Friedman's. Visit our showroom in-person or shop online today!
Ask the Community
Q:
Does Friedmans Charge extra for installation of appliances?
A:
Yes. A third party does the installation. They are independent contractors. Usually around $300. Additional charges if they have to move electrical or gas lines.
Charles D.2 people found this helpful
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Recommended Reviews
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Overall rating
1202 reviews
5 stars
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- Aug 22, 2024
We bought a GE Cafe induction stove here. We asked our salesperson Brandon to convince us to buy an induction stove. I have always used gas. He did and we got it and are enjoying it. It does take getting used to
While there I price checked it on line and they were $5 more than another place. Brandon gave us a 29 credit
We recommend Friedman's and while there ask for BrandonHelpful 0Thanks 0Love this 0Oh no 0 - Beto P.Danville, CA110646Jul 24, 2024
It's been almost 2 years since I came to Friedmans to shop for my appliances. We renovated our kitchen and needed some appliances. After visiting wolf /subzero in Burlingame we decided to come to Friedmans . We met with Ola who took his time and show us all the products. We ended up purchasing a wolf range , subzero fridge , wolf oven and cove dishwasher and ventahood.
We new the appliances were going to take a while since there was a problem with the chain supply . Eventually all our appliances make it and were installed .
We cannot be happier with their service . 5 stars.
We recently came back to a washer dryer by. Ola was not working . We still received the same great service .Helpful 1Thanks 1Love this 0Oh no 0 - Neema M.Lafayette, CA21597Jul 3, 2024
From start to finish, my experience with Friedman's Appliance was nothing short of exceptional. I recently purchased a dishwasher from them, and the service provided by Harold was top-notch. He was not only friendly and attentive, but also extremely knowledgeable, ensuring I found the perfect appliance for my needs.
The installation process was handled by R&S Appliance, and I must say, it was flawlessly executed. John Yeager was the technician who came to my home, and he was remarkable. John's expertise was evident throughout the installation. He was thorough, efficient, and made sure everything was set up perfectly. His attention to detail and professionalism really stood out, making the entire process smooth and hassle-free.
I couldn't be happier with my new dishwasher and the service provided by Friedman's Appliance and R&S Appliance. It's clear they prioritize customer satisfaction and quality service. I highly recommend them to anyone looking to purchase and install new appliances. Thanks to Harold, John, and the teams for an all-around wonderful experience!Helpful 0Thanks 0Love this 0Oh no 0 - Mar 24, 2024
I had the pleasure of meeting Darrel Clay. He was friendly, honest and professional. He helped me buy a new dryer. I didn't want any sales pitch, just the best dryer available since they were having a big weekend sale. He recommended the Electrolux. Surprisingly it was easy to understand the "dial" for different types of drying cycles. I was sold on it. I also like the added feature of removing the lint. No more messy clogs.
Eventually, I will be buying a dishwasher in a few months and washer later. I will be back for another visit to see Darrell.
P.S. I will be buying his family's BBQ Sauce and Rubs... sold online only at ClayFamilyRecipes.com... YUM! They had free samples at the sales event.Helpful 0Thanks 0Love this 0Oh no 0 - P W.Tulare, CA0362Aug 18, 2024
Excellent customer service. Went in and purchased a refrigerator. However, the refrigerator had quality control problems. Friedman's allowed us to come in and swap the refrigerator brand. The whole process took less than 40 minutes.
Helpful 0Thanks 0Love this 0Oh no 0 - Joseph O.Oakland, CA069Jun 11, 2024
My first large appliance purchase with Friedman's went very smoothly so I didn't think twice to buy again when my fridge stopped working.
Called Friedman's and unfortunately got another salesperson who suggested we purchase a Frigidaire with Ice Maker.
She seemed really rushed and just tried to upsell to their top of the line product, but finally heard me out and got a middle of the road, seemingly decently priced product.
The salesperson neglected to tell me up front about the issues with requiring a needle shut off valve for copper line. She asked nothing about our water line. Just in it for the sale, not the customer service we had come to expect.
The Friedman crew arrives a few days later to remove the old fridge and install the new fridge ($199 extra charge). At the last minute they let us know they can't do anything because they are not allowed to connect to a copper pipe without it having a needle type connector.
We called the salesperson and she mentioned that copper is not allowed by law because it can contaminate the water in the ice maker. The cost to fix it would be mine to bear. After interviewing several licensed plumbers to make the change with costs as high as $500, finally found a local licensed plumber who added the valve for $250. So now I'm out $250 for the fix and $200 for the installation on a $1000 fridge. Again, the sales person seemed hurried and just wanted to get off the phone. She was wrong about the copper, copper can be used and is superior to plastic which can disintegrate.
Finally the crew arrived to reconnect the new fridge and haul out the old again, but this time the crew had NEVER INSTALLED an ice maker before. They got their training at our home!
The ice maker is not fully working and
we woke up to water all over the kitchen floor which ruined our newly refinished wood. Now we have to deal with getting the kitchen re-finished again!
I suggest you think twice when you call Friedman's and be wary of which sales staff you get.Helpful 1Thanks 2Love this 1Oh no 1 - Carolyn C.Martinez, CA66273Aug 14, 2024
I'd had a problem with repair and the extended warranty but customer service has reached out to make it right. I will wait and see if they do. This concerns a refrigerator ice maker. I think the problem is the contractor. Fingers crossed they make it right.
Helpful 0Thanks 0Love this 0Oh no 0 - Xiaowei W.Sentrum, Oslo, Norway65Aug 16, 2024
Amazing showroom, wonderful customer service and really solid installation! We went in for a new washer dryer, received excellent service and the installers came on time. From start to finish we felt really taken care of.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 8, 2024Updated review
We have done business with Friedman's for over 20 years.
4 years ago we bought a GE dishwasher. It worked fine until it didn't. Luckily we bought the extended warranty.
Friedman's sent a GE repair out and he got it working until it didn't. Friedman's sent another repairman that said he fixed the issue. 2 days later we asked for another repairman. He came out and this time found the problems. Cost to repair was equal to cost to replace.
The salesman was dealing with was Oz. He was very helpful and took our case up the ladder. They agreed to credit us the sales price for our unit.
We chose to upgrade to Meile. All went very smooth.
Thank you Oz for helping us get this resolved. Yes, we did once again buy the extended warranty.
Highly recommend Friedman's for all your appliance needs.Helpful 1Thanks 1Love this 1Oh no 1Mar 14, 2021Previous reviewI want to thank "Iggy" for stepping up and taking care of an issue we have had with a GE washer. GE has been out twice and said all is fine. I recorded some video showing the problem.
"Iggy" went to GE and they agreed to take the washer back.
Recieved the new washer today and the first 3 loads are working like we thought it should, no more deep toned noise during spin cycle.
Appreciate Friedman's for stepping up and talking care of the issue. - Oct 21, 2023Updated review
Here we go again had to get in touch with my go to person for Appliances on best deals Neel Patel at Friedmans Appliances as my dish washer and refrigerator that I keep in garage got busted back to back.
I knew what what I want and did my research on the pricing also as I was working through the details of what model and make I should go for based on customer reviews on the product based on google.com and Neel's feedback. Didn't know until I discussed with Neel that Refrigerator manufacturers make appliance for garage use only. Neel explained the difference between the in-house and garage fridge in the build which was helpful.
As always Neel quoted the best price that any other competitor and delivered the fridge and dish washer at the scheduled date. The refrigerator was missing some screws for the door handle. I told Neel and he quickly handled it by ordering the screws and followed up on it to make sure all is well.
Give Neel a call for your appliance needs at Friedmans appliances. Have been going to him for last 8 years for my needs. Neel is also reachable through email outside his office hours and very responsive.Helpful 1Thanks 0Love this 0Oh no 1May 19, 2017Previous reviewAfter 2 years based on my past experience I called my guy Neel Patel again in Friedmans appliance when I got in the market for a microwave. As always did my research on what make and model i wanted and had a good understanding on what the cost is. Friedmans had a sale and so we decided to make use of the opportunity and went in and met with Neel. Neel didn't try to BS us. We told him what we want which was the GE 1.9 cuft white microwave a specific model. Friedmans had the stainless steel model but Neel knew why we needed a white one as he knew we bought a GE white stove from him. Neel offered to price match the stainless steel sale price to the white one and the price we paid was 15% lower than the best price online. Neel also added a charcoal filter for free with this order. Neel knows how to take care of business. Thank you Neel Patel
Dec 21, 2014Previous reviewGot our GE Gas Appliance here a week before thanks giving week. it was a rainy day and it was raining for the whole week. we where in the market for a gas appliance but we wanted a particular GE model with convection oven and white in color to match our other appliances. Home Depot had a model GE model for a certain sale price. However, we have to pay installation, removal of existing appliance, and Installation Kit which all added up to $80 dollars on top of the appliance price (delivery was free).
I knew in Friedmans they installed for free, so I called the store and requested Neel Patel (associate) to price match. Neel told me that the model is not in production and that they have a newer model and since they didn't have the exact piece he can give me additional discount from the price of the piece i was looking. Neel was very knowledgeable about the appliance and also about other options. Neel took his time to show us other options and agreed that GE is a great choice for our budget range.
We worked out a price and in a week the day after thanksgiving we got the appliance delivered on time and in good quality. we also got 5 year warranty for $100. the price we paid for the appliance was reasonably less than the best online price available and is the best price as of to date. The model we got was a GE free standing 5 burner with gas convection oven. The stove works great.
Besides the best price we also got free installation, free installation kit, free move of our old electrical appliance from Kitchen to garage. This saved us another $80 compared to Home Depot.
Support your local business store from the general box stores like Home Depot. you can get a great deal if you have done your research and get an awesome sales associate line Neel Patel. Ask for Neel when you go there. He is great to do business with.