Fuse HVAC, Refrigeration, Electrical & Plumbing
Updates From This Business
Electrical Water Heater Install in Santa Clara, CA
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Ductless Multi-zone Install in Menlo Park, CA
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Daikin HVAC System Installation in San Jose, CA
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Bradford Water Heater Installation in Sunnyvale,CA
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Fuse Panel & EV Charger Install in Palo Alto CA
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Time is Running Out for These Very Demure Offers
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Daikin Fit Heat Pump Installation in San Jose, CA
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Water Heater Service in Menlo Park, California
Our qualified technicians performed a water heater… read more
Electrical Panel Upgrades in Palo Alto, California
Our techs upgraded electrical panel for a customers… read more
AC Replacement in San Jose, California
Our techs replaced AC in San Jose, CA. During this… read more
Daikin HVAC System Installation in San Jose, CA
Our techs installed a Daikin HVAC system in San… read more
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Residential Water Heater Install in San Jose, CA
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Electric Water Heater Installation in Belmont, CA
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Electrical Panel Service in Sunnyvale, California
Our technicians completed electrical panel service… read more
Free Water & Pressure Test in Plumbing Diagnostic
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Daikin Heat Pump Installation in Menlo Park, CA
Our techs did a Daikin heat pump installation in… read more
You're Never Safe If You Have One of Those
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State Water Heater Installation in Santa Clara, CA
Our qualified technicians performed a State water… read more
Fuse Panel Replacement in Palo Alto, California
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Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
Diagnostic Only $69
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Trade in Your Old AC
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Up to 12 Years Labor and Parts HVAC Warranty
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Install a PRV Valve and Get Main Shut Off Valve for Free
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Highlights from the Business
Certified professionals
Budget friendly
Free estimates
Discounts available
Eco-friendly
Parts & labor commitment
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Services Offered
Verified by Business
Review Highlights
“The guys who did the installation, Angel and Alex, were professional and courteous and did an outstanding job.” in 61 reviews
“Today, Martin from Fuse HVAC installed a new AC coil, leak checked and charged the system with new refrigerant.” in 120 reviews
“Chirill was scheduled to come in the next day and he actually arrived an hour earlier than the promised time window.” in 24 reviews
About the Business
Business owner information
Adam K.
Your local HVAC installation superheroes. We will do whatever it takes to make you comfortable. Discounts and rebates available. Fair pricing. Book free estimate now!
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Ask the Community
Q:
Do you install Trane heatpump HVAC?
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Q:
Do you repair/service washer and dryers? I believe my thermal fuse on my Whirlpool dryer has went out and needs to be replaced. I was interested in a quote
A:
Hello Stephanie, Thank you for reaching out to us. We appreciate your inquiry. Yes, we do provide repair and servicing for washers and dryers, including Whirlpool dryers… more
Sam B., Business Manager1 person found this helpful
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Overall rating
1144 reviews
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- Irene L.Sunnyvale, CA01Aug 3, 2024
5-star review for Alex and Nick!! Showed up on time, extremely professional, very diligent, patient with all of our questions/provided explanations, great with dogs. :) This was installation for a heat pump/AC unit and they encountered challenges with our older home (ie, narrowness of the HVAC closet, had to re-wire, etc.) that they had to work around. They stayed late to get the job done (after asking us if it was okay and we agreed) and I appreciated that they still didn't rush and made sure everything was working correctly and properly wrapped, sealed, etc. And then they did a pristine job cleaning up afterwards - like they did every day. Would not hesitate to recommend them and we will specifically request this team if we need to use Fuse again! Thanks guys!!
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Ellie O.
Aug 3, 2024
Thank you for your valuable feedback Irene! We’re so glad you loved your experience with our team. We do appreciate you taking the time to leave an excellent rating!
- Chip B.San Jose, CA03Jul 12, 2024
On time
Good communication
Good work
Reasonable price
I'll use Fuse again and recommend themHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Amy A.
Jul 12, 2024
Thank you for your valuable feedback, Chip! We’re so glad you loved your experience with our team. We do appreciate you taking the time to leave an excellent rating! We look forward to working with you again!
- Shrihari K.Santa Clara, CA3576Jul 2, 2024Updated review
Review on (07/03/2024) updates the previous review on (06/26/2024)
After reading my first review (see below), the business reached out to me and apologized for the ordeal that I had to go through. They also issued me refund for the entire amount that I had paid them to diagnose as well as repair.
By this time, the other AC repair company finished the repairs of my compressor and the AC started working again, which confirms that the compressor was the problem to begin with.
I just wish that they had accepted their mistake when I called in to report it, rather than have me resolve the issue in this fashion. I'm updating the review because they accepted their mistake and I want to give them a benefit of doubt on the assumption that they have other technicians who are better than the one who came to my place.Helpful 6Thanks 2Love this 2Oh no 0Jun 26, 2024Previous reviewThe company is a scam. They do not have technicians who are qualified to work on HVAC and I wish I'd actually asked to see their license when the person visited. We called them up because our AC wasn't cooling. The person came and charged $99 as diagnostic fee (which is fine, they said they would) and said that there was no refrigerant. They need to perform a leak test for which they charged another $500. During this visit, the technician said they did not find any leak and had no idea why the system was empty of refrigerant. The technician was also about the leave our premises by keeping some of our tubes exposed. Note: They had cut open the insulation to test for leaks, but forgot about fixing it back up. Then they said they need another $900 to refill the system. At this point I started getting suspicious because no other company agreed to do refrigerant recharge before understanding the problem, yet this company had no issues in doing so. I asked multiple times to understand why the system was empty and they said 'don't know'. I still trusted them and the ac worked for about a month and stopped. At this point I called in another company and they said none of what FUSE did was right. The compressor had been broken for months. When I called back FUSE, they conveniently said that the compressor was working and now it must have broken. How a compressor breaks down in a month, beats me. At this point, I'm fairly certain that they're just here to replace parts and make money.
- Kasra O.Sunnyvale, CA1883119May 24, 2024
I used them 3 times:
1) They correctly diagnosed what was wrong with our central HVAC and fixed it.
2) They replaced a light switch.
3) They replaced a light switch and installed a bathroom light fixture.
The technician Vitalii was professional, friendly, and thorough in his work. Highly recommend this business.Helpful 1Thanks 1Love this 1Oh no 1Business owner information
Amy A.
May 24, 2024
Kasra, thank you for the glowing review! We're thrilled you're happy with our service. Vitalii is invaluable member of our team, and we're delighted he provided you with a smooth experience. Thank you for choosing FUSE! We truly appreciate your support. You are always welcome to contact us again!
- 208241277Aug 23, 2024
Excellent professional service at a great introductory price. $99 for flushing water heater and checking system. Mario was on time, easy to work with and very informative.
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Zoe O.
Aug 24, 2024
Thank you so much for your kind words, Bernard! We’re so glad you enjoyed your experience with Fuse. And thank you for highlighting the professionalism of Mario! He's a real asset to our team. You are always welcome to contact us again!
- Char X.San Jose, CA016Aug 17, 2024Updated review
With the full amount paid, and system up running, we felt the sound is louder than expected. I contacted FUSE, they had PM came to my house to look at the issue, and gave immediate solutions/options (even if main cause of the issue could be my old house's space limitation). They sent 2 people came to my house again, adding additional insulation in the return, also changed one pipe's direction, they have all the additional efforts, labor and materials for free, I really appreciate the efforts.
And this time Alex and Nick came for this job, very polite professional guys, they did a great job!
I would say FUSE is a HVAC vendor you could always trust, they have great customer service and being very responsible.
I would recommend FUSE to my friends in this area.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Zoe O.
May 5, 2024
Thank you so much for your incredibly kind words and thorough feedback! We're thrilled to hear that you're very happy with the Daikin Heat Pump system installed by our Fuse team.
David and the rest of our team take great pride in their work, and it's wonderful to hear that they went above and beyond to ensure that your project was completed to your satisfaction, despite its complexity. We'll be sure to pass on your appreciation to David, Slava, and Frank for their exceptional dedication and hard work.May 5, 2024Previous reviewI'm very happy with the Daikin Heat Pump system installed by Fuse team.
David and the team did a fantastic job, my project is very complicated (I'm aware of this after they came to install), since I have very limited space for the air duct running thru the 1st floor to the 2nd floor, the design and implementation is very difficult. David and another guy (sorry I forgot his name but also a very good guy!) spent quite several days (including 2 days till very late night!!) on site to install the entire system. I have customized plenum and metal air ducts, all handmade!! Very hard job but David made it!! David listened to my feedback, discussed with me, and changed/optimized the plan accordingly. That's very much appreciated! David is a very nice and skilled HVAC technician and worked hard and carefully!!
Slava who is the PM/HVAC designer also helped a lot he visited my place twice and also worked very hard - he always replied my email quickly even sometimes during very late nights to discuss the design questions with me.
Also want to mention Frank who is the estimator he helped back and forth on the configuration and pricing, he is the one talked to me initially about this Daikin system and convinced me to work with Fuse on this system!
I believe it's a right decision to work with Fuse, they are trustworthy! - Leti ..Pleasanton, CA074Aug 28, 2024Updated review
To begin, they contacted me. After a few communications they only frustrated me more. They actually sent me a picture of the leak. Why had I not seen it before? Then they explained that I approved the estimate. Irrelevant to the fact that it wasn't fixed by them!
Helpful 0Thanks 0Love this 0Oh no 0Aug 26, 2024Previous reviewMixed feeling about this review but just can't justify $2200. In fairness they are not the company that initially installed our Samsung unit. They came out and took a look. Told us it was a big job and they would need to possibly crawl up and check what was the problem. I give them one star for being timely. The second star in helping us find a part that "we" ordered online. The guy stood outside the entire time. I have a Ring so the labor is a mystery. It wasn't fixed. $2200. Had him come out again he didn't charge this time. Just was honest and said I needed to call a Samsung expert which I did. My question is $2200 to stand by the outside unit for an hour while it was filled of refrigerant. The invoice said it had a leak and was repairs. I checked my Ring to justify something and unless it was in his phone. Just don't get it. $2200?! I ended up calling Calvary.
It's fixed for $315. - Wenchao Q.San Jose, CA1863Aug 16, 2024
Really good experience with Shtefan and Eric helping me to replace the water service line.
Shtefan showed up right on the appointment time for a free estimation, analyzed the situation in detail to me, provided 2 options of a temporal fix or replace it with copper pipe. Total price is reasonable.
I choose to go with the complete replacement, and they provided a same day service even though I decided late in the afternoon.
During the work, I wanted to learn and asked a lot questions, and they were super friendly to share their knowledge. Really appreciated.
They did finish the job right on the promised time with high quality. They also took care of my toilet plumbing issue at the same time without additional charges. They also went me through a regular check for AC, water heater and sprinkler system. Really nice work!
I would definitely recommend their service.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Zoe O.
Aug 16, 2024
Wenchao!Thank you for your glowing review! We're thrilled to hear such a great assessment of our work and our team,especially Stefan and Eric. We look forward to working with you again.
- Lauren L.Sunnyvale, CA015Aug 11, 2024
Very thankful to Fuse for diagnosing and fixing my electrical emergency. Friendly crew, knowledgeable and reasonable pricing.
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Zoe O.
Aug 12, 2024
Thank you for your 5-star review! We're thrilled to hear such a great assessment of our work and our team.We look forward to working with you again.
- Kevin P.San Mateo, CA011Apr 16, 2024
Shady business, got quoted a price with rebates in writing. After installation they said rebate was applied but never provided the rebate. Got ghosted by sales afterwards the job was done.
The installers are very good, and no complaints there.
Update:
Fuse reached out afterwards and reimbursed the golden State rebate as well, so updated review. No qualms with workers or installation, everything went smoothlyHelpful 2Thanks 0Love this 0Oh no 0Business owner information
Zoe O.
Apr 18, 2024
Kevin!Thank you for taking the time to update your review. We sincerely appreciate your feedback and are glad to hear that your experience with the installation and our team met your expectations.
We apologize for any confusion or inconvenience regarding the rebate issue. We're committed to ensuring transparency and fairness in all our dealings, and we understand the importance of honoring commitments made to our customers.
We're pleased to hear that Fuse reached out to you. We strive to address any concerns promptly and make things right for our valued customers.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your complete satisfaction with our services.
Thank you again for your feedback and for giving us the opportunity to improve.