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Updates From This Business
$20 Off Toilet Repair or Replacement
Must present coupon to technician onsite or use code… read more
$50 Off Water Heater Repair Or Replacement
Must present coupon to technician onsite or use code… read more
$25 Off Any Clogged Drain
Must present coupon to technician onsite or use code… read more
Toilet Replacement
When your toilet is constantly needing repairs, it… read more
Garbage Disposal
Garbage disposals are a helpful tool to help prevent… read more
Drain Cleaning
A drain can become clogged at any unsuspected time… read more
Sewer Replacement
A sewer is one of the most important parts of your… read more
Hydro Jetting
We pride ourselves in our professional, speedy, and… read more
Sewer Repair
If you have a suspicion that your sewer is clogged… read more
Keeping the world moving
Our technicians are on the front lines maintaining… read more
Water Heater Replacement and Repair
Genteel Plumbers have all the knowledge and… read more
Genteel Plumbers
Plumbing Happiness. Guaranteed. 24 hours a day,… read more
Toilet and Sink
Whether you’re replacing an old toilet or remodeling… read more
Tankless Water Heater
You can mount tankless water heaters directly… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
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Toilets Installation / Repair
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Shower Alcove
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Water Filter Services
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Shower and Bathtub
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Highlights from the Business
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Committed to satisfaction
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Emergency services
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Available by appointment
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Family-owned & operated
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Discounts available
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Speaks Spanish
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Review Highlights
“I'm very happy with the final result and I also thank Graham who was instrumental in the whole process.” in 88 reviews
“I am blown away by the speed, professionalism, and customer experience of Genteel, and specifically Marcus.” in 24 reviews
“David Mendoza was our technician and he explained everything he was going to do and fixed our clogged sink in no time.” in 35 reviews
About the Business
Plumbing Happiness. Guaranteed.
Location & Hours
Amenities and More
Ask the Community
Q:
Can you install a wall mounted toilet?
A:
Hi Jenny, Thank you for inquiring about this, at this time we do not install wall-mounted toilets.
Max S., Business Customer Service1 person found this helpfulQ:
Are they covered by an insurance company? Total Home Protection?
A:
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Overall rating
464 reviews
5 stars
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- Brian G.San Francisco, CA017Nov 14, 2022Updated review
We have used this company for several issues. We had a garbage disposal installed and we were charged a large amount. After posting a yelp review the owner called me directly to discuss the issue. Not only did they look at the reviews to see how they were doing but took the time to follow up to actually resolve the misunderstanding!! I don't know of many companies that will do that!!! They are professional in their work and they do a great job!! Chris is great and Graham the owner is concerned about the work his people provide!! I would use them and listen to what they say!! It's not always about price!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Graham J.
Dec 2, 2022
Hi Brian, thanks so much! :-)
We are lucky to have you as a loyal customer.
Now you have a new water heater, and garbage disposal. You should be good to go for a while.
Feel free to call us anytime.
Have a nice day Brian!
Matt
Manager@genteelplumbers.com
(833) 436-8335Jul 28, 2022Previous reviewHaving a good plumber is one thing. Finding a great plumber is a treasure!! Genteel Plumbing is a true blessing. They are responsive and up front. They are very customer friendly. The service is great. We had a toilet installed. Very affordable and the work was top
notch!! I would recommend them without any reservations!!! - Essron J.San Francisco, CA1149May 2, 2024
Super punctual and fast. Jerwyn came and was able to fix a toilet that another plumber had said would require a new toilet install. He also explained to me that I could ask the water company to let me recoup some of the cost of the expensive leak now that he fixed it.
After 10 years going to a different company, I'll be calling Genteel from now on. Thanks Jerwyn!!!Helpful 0Thanks 0Love this 0Oh no 0 - Shawna M.San Francisco, CA324019May 22, 2024
Chris, Joe, Graham, Gordon and the team spent the entire day at my house today expertly and meticulously removing a 40-gallon water heater that had rusted through on the bottom (and was leaking all over), and replacing it with a state-of-the-art tankless version that will never bust on me, and has a fantastic warranty and included service plan! They responded to my evening after-hours call within minutes and were over here first thing in the morning. They went completely above and beyond, even replacing a rusted electrical outlet and making sure the pipe work was beautifully designed. They also cleaned up the areas they worked on very well. These guys are true pros. It was a pricy day for me, but I am more than ok paying for experience, quality, and a job done right. Thanks, Genteel team!
Helpful 0Thanks 0Love this 1Oh no 0 - 267228Jun 18, 2023Updated review
Big thanks to Chris and Jerwin for coming out straight away to my emergency job, a leaking water heater. Initially dispatch said they were all booked up for the day, but since it was an emergency, they rescheduled some less urgent work, MUCH appreciated.
Kind, quick, professional, and helped me out by searching out some promotions that might help shave a few bucks off the bill.
Uninstalling and hauling away the old water heater, going to buy and install the new water heater, five year warranty with service, all came to about 3600.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Graham J.
Aug 31, 2021
Hi Christina, thanks so much!! We are super happy we could help you out. Customers are our #1! :-) . Please call us anytime 7 days per week and we are here for you. Have a good one! :-)
Matt
(833) 436-8335
manager@genteelplumbers.comAug 31, 2021Previous reviewThanks to Joan and Daniel who snaked the bathroom sink and tub, and then to Joan and Edgar who came back to provide a hydro flush as well. Professional, efficient
Genteel has become my usual plumbers - Amelia C.San Francisco, CA3813454Mar 25, 2024
We've called Genteel for all our plumbing needs for several years now and have had nothing but fantastic service. Graham, the owner, is highly responsive and always ensures that we are satisfied with the work. The team is great...responsible, prompt, and thoughtful about their work. Highly recommend Genteel.
Helpful 1Thanks 1Love this 0Oh no 1 - Jacob H.San Francisco, CA15822132Mar 28, 2024
They are Johnny-on-the-spot for emergency calls, but only Monday-Friday. Otherwise, they are just fine, i find them slightly overpriced in general, however this is the city and they respond, and are already local, so there is value in that.
I've used them 3 times now. They're fine, and def on the high end of price.Helpful 0Thanks 0Love this 0Oh no 0 - Claire M.Arlington, VA04Mar 14, 2024
These guys are the best. Exceptional service, totally lovely to work with, incredibly tidy, and just all-around pros. They did an emergency plumbing job on our house and were able to replace most of our pipes and identify and resolve a series of safety issues that popped up from work from prior plumbers/owners. They made the process easy, keeping us updated every step of the way and making sure we could still comfortably live in our home during a huge project. This included them voluntarily covering holes in the ceiling with boards every day, sweeping and dusting at the end of the day, and keeping their equipment organized and out of site.
We recommend them so highly and can't imagine working with another team of plumbers in the future. They made a challenging situation fast, simple, and even kinda delightful. We're so grateful for the crew at Genteel Plumbers.Helpful 0Thanks 0Love this 0Oh no 0 - Jerome B.San Francisco, CA02235Sep 29, 2023
Exceptional Service and Expertise: A Review for Genteel Plumbers
I am writing this review to express my immense satisfaction and appreciation for the exceptional services provided by Genteel Plumbers. Having engaged with various plumbing contractors over the past thirty years, I can assertively declare that none can rival the proficiency, professionalism, and expertise that this team consistently delivers.
From the outset, Genteel Plumbers has exhibited unparalleled mastery in handling all plumbing projects, ranging from the simplest tasks such as sink drain cleaning, to the intricate complexities involved in home and commercial building plumbing projects. Their multifaceted expertise encompasses both design and execution, leaving no room for mediocrity and ensuring a seamless and superior service experience.
In my extensive experience with plumbing contractors, it is rare to find a firm that is so adept at managing every aspect of plumbing with such precision and attention to detail. Genteel Plumbers has invariably proven to be masters of the trade, outclassing every other service I have encountered in my three decades of engaging with plumbing professionals.
Notably, the team's proficiency extends beyond their technical acumen. Their commitment to customer satisfaction, punctuality, cleanliness, and respect for client property is truly commendable. Their transparent communication and prompt response have been constant, mitigating the stress and uncertainty that typically accompanies plumbing projects.
Whether it's a minor repair or a major installation, the meticulous approach and comprehensive knowledge exhibited by Genteel Plumbers have ensured optimal functionality and longevity in every project they have undertaken for me. It is evident that their extensive experience is coupled with a relentless pursuit of excellence and a genuine passion for their craft.
In conclusion, if you are in search of a plumbing firm that epitomizes excellence, reliability, and unmatched expertise, look no further than Genteel Plumbers. Their illustrious standards of service have not only met but surpassed my expectations, setting a new benchmark in the plumbing industry. For anyone who values quality and precision, Genteel Plumbers is the unequivocal choice, a true embodiment of mastery in plumbing services.Helpful 1Thanks 1Love this 0Oh no 0 - stephen g.San Francisco, CA2219Sep 24, 2023
Great team. Super responsive and efficient. They were prompt, clear, thoughtful about our space.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 24, 2022
Had to get an accessment on two toilets. One had a leak. Genteel Plumbers quickly came to the rescue and they quickly were able to diagnose the source of the issues.
Chris and Jerwin both worked on both toilets and they changed out both in an hour and a half! Couldn't be more happier for having new flushing toilets! They explained everything thoroughly and even were able to negotiate on costs. I highly recommend these guys!Helpful 1Thanks 0Love this 0Oh no 0 - Nick H.San Diego, CA41182Feb 1, 2024
I used Genteel to install a new garbage disposal in my house -- they were in and out and the disposal is so much better now. Thanks!
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