Global Heating And Cooling Services
Services
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
![Furnace installation](https://s3-media0.fl.yelpcdn.com/projectphoto/oe765lS-buPl6rHmWZClqQ/l.jpg)
Furnace installation
3 Photos
![Hybrid installation with gas furnace byflow evaporated coil and outdoor heatpump](https://s3-media0.fl.yelpcdn.com/projectphoto/G6p9T5Y5xuO--Z10YWBMGw/l.jpg)
Hybrid installation with gas furnace byflow evaporated coil and outdoor heatpump
3 Photos
![Ac routine maintenance](https://s3-media0.fl.yelpcdn.com/projectphoto/vOVjiAGTYP1qQgkkkEtViA/l.jpg)
Ac routine maintenance
2 Photos
Highlights from the Business
![FAMILY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_family_owned_v2@3x.yji-80e81b3b2e8eadf2d9d5.png)
Family-owned & operated
![WORKMANSHIP_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_workmanship_guaranteed_v2@3x.yji-474c42a7027c6f4fb40b.png)
Workmanship commitment
![AVAILABLE_BY_APPOINTMENT](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_available_by_appointment_v2@3x.yji-61643f38d580b49ef0e5.png)
Available by appointment
![FREE_ESTIMATES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_estimates_v2@3x.yji-96b2ab4703045ffacf0c.png)
Free estimates
![PET_FRIENDLY](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_pet_friendly_v2@3x.yji-7158f7f388c5fc6f3af8.png)
Pet friendly
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Unfortunately I didn't quite understand, but John was patient enough to call me back to talk me through it.” in 268 reviews
“My experience with Giovanni, his son, Joey, who gave me the estimate, and the entire staff was excellent.” in 99 reviews
“Initially I called Global Heating for an issue with my old old furnace and a young gentleman came out, Joey.” in 48 reviews
About the Business
Business owner information
![Photo of Giovanni P.](https://s3-media0.fl.yelpcdn.com/buphoto/0vryRB-WO48j-9UK8deAVQ/90s.jpg)
Giovanni P.
Global Heating and cooling in San Jose is a full service air conditioning and heating company that service the San Jose, Campbell, Saratoga, Cupertino, Morgan Hill, Los Gatos and surrounding areas. We specialize in air duct cleaning and dryer vent cleaning. We also service and repair all major brands. Here at at Global Heating and Cooling Services, we understand the importance of perfectly working heating and cooling systems and proper Air Duct design. Global Heating and Cooling Services provides Same Day, Affordable HVAC Service, as well as reliable On Time service to homeowners in San Jose, South Bay and East bay Area.
Location & Hours
Amenities and More
Ask the Community
Q:
My bathroom fan is always on. Can you install switch for the fan or connect to an existing light switch? In general, my ventilation system is pretty noisy. Can you come, examine and suggest what to do? If you do, how much would you charge?
A:
Q:
Do you do asbestos abatement?
A:
Hello, Thank you for asking. We do not do asbestos removal.
Giovanni P., Business Owner
People also searched for
Recommended Reviews
![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
613 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- LeeLos Gatos, CA01Jul 3, 2024
Was able to schedule service within 1 day. Competent, friendly, professional. Highest marks.
Helpful 0Thanks 0Love this 1Oh no 0 - Sean B.San Jose, CA01Jul 27, 2024
In the middle of a heat wave, our air conditioner unit started leaking. Global Heating and Cooling provided much needed relief with the best customer service. First, Joey came by and immediately diagnosed the issue and explained my options in clear language with reasonable pricing. I felt Joey was on my side trying to help me, not looking to up-charge. Then Joey immediately called in and tried to find the nearest appt. Heat wave remember? Unfortunately, though he tried, it was 6 days away. No choice-I accepted. 2 days later- Global Heating and Cooling, as if knowing the discomfort my family and I were feeling, called and said they found an earlier appointment! Francis came and, with friendly, professional, and efficient customer service, fixed the issue. Francis is awesome! And now we are fortunate enough to escape the heat because of the expertise and support from Joey, Francis, and Global Hearting and Cooling. I'll turn to them for all my air conditioning needs in the future and will recommend to all family and friends.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Giovanni P.
Jul 27, 2024
Thank you so much for the review. It's been rough trying to accommodate everyone. I will share this review with the team.
Thank you again for choosing us - Saul D.San Jose, CA1547421Jul 22, 2024
For quick background, I have a Google Learning Thermostat 3rd generation that was "dying" and had to constantly disconnect it from the wall to charge it for it to die after a few hours.
Googling around the solution was simple: either install a C-wire or Google Power Connector.
I had already gone through four of five service calls to different HVAC businesses to get a quote on this work, and finally got John on the horn. I explained the situation:
- Personally installed January 2024
- Expressed that I needed a c-wire or Google Power Connector
- I had the following wires configured: yellow on Y1, green on G, blue on OB, red on Rc, and white on W1.
- Snapshots of my furnace (I didn't know what I had so this was the best way to share the information)
With this information, he quickly got his brain working and provided me some suggestions. He wanted to save me some time if he could without having to make a trip out. He explained that I don't need blue on OB and we may be able to repurpose this over to C to provide me the c-wire I needed. He guided me on how to take off the furnace panel, the secondary panel and where to connect reconnect the blue wire.
Luckily for me, the blue wire was not even connected to the board. This was as simple as a plug-and-play. Once I did this, closed up the furnace, and re-wired the thermostat hardware plate, it started working like a beauty!!
Really appreciate the over-the-phone support he provided. Coming from an IT Support background, phone calls can be challenging when dealing with folks who may not have the "technical background". He was able to simplify things as much as possible to provide a solid solution.
Needless to say, will be sharing his number for friends/family for when they run into trouble with their HVAC systems. Highly appreciate John for his support today!Helpful 0Thanks 0Love this 1Oh no 0 - Z C.San Jose, CA0121Jul 7, 2024
I want to leave a review for those who want to get the service of this company since super hot season right now and ACs are a must: Had service done couple of years ago and here's the breakdown of charges:
AC capacitor- was charged $225
Amazon less than
$20
AC compressor saver- charged
$375 -Amazon exact same thing $15
Diagnostic fee- $140
Overall, paid $690!!!!! for parts that's worth less than $35!! So if your ACs got diagnosed and were told these 2 need to be rwplaced, do your research first. If you have the money, go for it! If not, shop around!!!!!!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Giovanni P.
Jul 7, 2024
Hello sorry you feel that way. As everyone can read this. There are many companies that charge double what I charge. Would google come out and fix your ac, would amazon come out to fix your ac. Who would charge 15.00 to fix anything. The E.R bill is over 4k to take your blood pressure and temperature. It cost money to run a business. If I were to charge those prices you mentioned no hvac , plumbing, and other contractors would exist to fix anything. Engineers would be out of work too. Thank you for adding 1 more review .
If you have questions, contact me directly 650-814-7383 - Aimee L.San Jose, CA12915Aug 21, 2024Updated review
Have been using this company for our ac and heating issues for the past couple of years and have never been disappointed! Our ac stopped working suddenly and I was legit worried since we have a newborn and a toddler who like the house cool. We contacted them and they were able to come out the following morning before the heatwave! Joey and John are so knowledgeable and professional - absolutely recommend them!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Giovanni P.
Aug 21, 2024
Hello,
Thank you so much for being a loyal customer. We do our best to get to everyone we can and to resolve any issues we come across.
Thank you againDec 26, 2019Previous reviewThis post is long overdue but John has been beyond helpful and gives very good advice. We recently purchased a home a few months ago to find out our AC unit was leaking. Our realtor told us it's not a big deal and to just go through our home warranty company. Long story short, home warranty sends out technician and says we have a broken coil and they we will have to pay 3000 out of pocket to "upgrade parts." The news was super Shocking and upsetting to us. John was so patient when explaining to us our options and after Joey came out to confirm a broken coil, they were able to clearly explain that replacing a new hvac unit would be better for us in the long run. Currently still trying to save money to have it replaced, but in a few months we will definitely be contacting John again to have them replace our unit. Will update this post once we have the new unit installed!
- Shawn R.San Francisco, CA208279Jul 29, 2024
I had one of the most delightful experiences in working with a service provider when I worked with John (Giovanni). He was available the earliest, prompt at responding, and a highly competent. John quickly diagnosed the issue and resolved the problem with the right part on-hand. Beyond his professional skills, you can tell not long after talking with him, that he's a sincere guy with a big heart, who genuinely enjoys helping people.
Overall, I give John my highest recommendation.Helpful 0Thanks 0Love this 0Oh no 0 - Feb 16, 2024Updated review
Yah, like just about every single person has said - this company rocks! It's what you expect from a service vendor if you're old enough to recall what white glove service used to be. Joey was dynamite - he was attentive and communicative and even helped to cleanup a mess that WE had made. He took care of a serious ventilation issue we had inadvertently created with out dryer. These guys are now our go to for everything HVAC
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Giovanni P.
Feb 10, 2021
Thank you so so much. I'm glad we were able to resolve the issue from the initial visit. Let us know if we can be of there help
Feb 10, 2021Previous reviewUpdated review to 5 stars:
The guys came out today and did a fantastic job! They were fast, were thorough, and super pleasant company. They identified an issue with the initial builders and solved a house gremlin that's existed for a while. They deserve all five starts. Like I mentioned in my earlier review, we all have bad days. Super thankful for them and their service today.
Based on all the five stars I'm sure this company is fantastic and they just had an off day, so if they come out again I'll make sure to update this review. Patrick just left our house. He setup for a cleaning of the hvac and only after setting up did he notice that he arrived without a part so he could not do the job. While here Patrick was very polite but here is a list of ways to improve:
- make sure you go to the job with the correct parts for a routine cleaning
- do not unload pieces and parts throughout the house before step one above (making sure you have all the tools necessary). This is especially important during a pandemic.
- do not leave ladder in front of garage door when not using the ladder. This not only is a fire hazard, but it also results in customer banging their door into the ladder that should not be there as they can't see it nor anticipate its location.
- do not park in customers driveways when there is ample and convenient street parking an equal distance to the door. Vans leak and the customer needs access to their cars in the garage.
- do not leave customer door open as you unload tools into the house.
- when wearing booties to protect the house from the elements, you defeat the purposes wearing those same booties back & forth to the truck. Leave booties at door, then put back on.
Again, Patrick was polite and Giovanni was excellent on the phone. But the facts above are an accurate representation of our experience. We all have bad days ;)Dec 29, 2020Previous reviewBased on all the five stars I'm sure this company is fantastic and they just had an off day, so if they come out again I'll make sure to update this review. Patrick just left our house. He setup for a cleaning of the hvac and only after setting up did he notice that he arrived without a part so he could not do the job. While here Patrick was very polite but here is a list of ways to improve:
- make sure you go to the job with the correct parts for a routine cleaning
- do not unload pieces and parts throughout the house before step one above (making sure you have all the tools necessary). This is especially important during a pandemic.
- do not leave ladder in front of garage door when not using the ladder. This not only is a fire hazard, but it also results in customer banging their door into the ladder that should not be there as they can't see it nor anticipate its location.
- do not park in customers driveways when there is ample and convenient street parking an equal distance to the door. Vans leak and the customer needs access to their cars in the garage.
- do not leave customer door open as you unload tools into the house.
- when wearing booties to protect the house from the elements, you defeat the purposes wearing those same booties back & forth to the truck. Leave booties at door, then put back on.
Again, Patrick was polite and Giovanni was excellent on the phone. But the facts above are an accurate representation of our experience. We all have bad days ;) - A B.San Jose, CA0624Jul 19, 2024
I had a similar bad experience as mentioned in someone's review here.
The kid comes for inspection. Quotes $425 for changing the capacitor. When I asked to give break down for part and labor, he gets agitated and tells me I can't buy the part anywhere because I don't have the license. When insisted he said the capacitor is like $225 and his labor is $200. Without stopping he goes on to say that he had to drive his "butt" all the way and that's why his labor is that much. He continues on and on to justify his labor fees that he works 15 hours a day and doing repairs for me means losing other opportunities.
The whole experience with this kid was unpleasant as he sounded very arrogant and agitated most of the time.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Giovanni P.
Jul 19, 2024
Sorry you feel this way, initially it seems we had complaints over the phone regarding our diagnostic fee ( at the time $49) and our office team informed me of the situation regarding how you were questioning why we even have a diagnostic fee. From the get go, you were wanting a free service from us. Our technician indeed informed us that that you said that that you should not have to pay for a diagnostic if we were to get customers. He also informed us right after he left your property of how you can get the parts on Amazon, he never stated that you need a license to get these parts but that we are a licensed company that installs parts that we include a 2 year warranty (we come back if it does not work for free). To reiterate for everyone who sees this review, she was wanting a free service. We are in business to make money and not to break even. Sorry again that you feel this way.
- May 11, 2024Updated review
Third time using these guys. We installed a separate heat pump into our attic - 100 year old home. The guys dealt with old wiring, plaster ceilings, kids rooms, attic, you name it. Always prompt and a great crew, explained stuff detailed, cleaned up, and were super friendly. Their price was cheaper than most other places by 20-30 percent but the work was just as great if not better and the crew is what made a difference. Don't hesitate to call these guys up!
Helpful 2Thanks 1Love this 1Oh no 0Jul 13, 2023Previous reviewSal came the next day after we saw some water leaking out the back of our furnace after running our AC. He spent time taking things apart, explaining what was wrong, and did a quick fix that he said would keep me going for a couple years. Also advised me on what to do in the next few months to get ready for potentially when we did need to do a replacement (20 year old unit). He was super nice and clean, and in the end didn't charge me anything which was super nice. It's hard to find people who are just willing to help and advise and give you a quick fix. Will be using them in the future!
Aug 5, 2018Previous reviewJuan did our install. He was super nice, showed up on time and worked really hard until everything was perfect. Got a new 17Seer AC unit on our patio and a new 80% Carrier furnace installed to replace a 30 yr old set of units. New units are whisper quiet, cool fast, and the prices were basically in line with other competitors. What I liked was Gio was super honest and easy to schedule and work with, and obviously Juan was great too. Very happy with our service and looking forward to a long relationship with Global HVAC!