Golden Gate Jeep

I took my Jeep to the Jeep dealership on 16th Street for a $20 oil change and free inspection and was thanked with a quote for $2500 worth of work to be done!! I'd been putting it off but my front brakes needed attention and I was due for another oil change - that's when we found Absolute Auto on the web. I called Friday evening and asked for a time to bring my Jeep in - Phil (owner/mechanic) was really friendly, helpful and told me to drop the car off on Monday anytime after 7am. At 7.15 I arrived and was greeted with a warm smile. As Phil and I discussed what needed to be done he suggested I have a full 120,000 mile service, I braced myself for the quote and was pleasantly surprised by the number he gave me. I told him to go ahead and was advised my car would be ready to collect later in the day. I received a phone call a couple of hours later advising me that I needed new front brakes and to replace the serpentine belt (which was changed last year by a "friend"). My car was ready at 5.30, Phil had all the parts necessary to complete the job and the total cost including the extra not in the original service quote was still only 40% of what the dealership had quoted me (for the same work)! I heartily recommend Phil and Absolute Auto for all your Jeep needs. He does a great job at a fantastic price.

Been bringing my Jeep here for a couple years for minor repairs. Always seemed overpriced $584 to change a light bulb? $1000 for engine light repairs but Phil seemed like a decent guy and wanted to give him the benefit of doubt for the high cost of these repairs. The most recent repair was because there was coolant leaking all over the engine.
He never called with the estimate, which ended up being charged $985. The worst part was he didn't filled any liquids in the obviously low coolant, brake fluid and wiper containers. Plus he took it upon himself to change the oil for $112 which I never asked for. I was pretty upset for numerous reasons
1. Never authorized the high cost of repair. The work was just done .
2. Almost EMPTY coolant, wiper and brake fluids. They were all obviously dangerously low.
3. Changed the oil without asking or needed.
When I confronted Phil, he did refund the oil change but was unable to answer why the fluids weren't refilled and made excuses. Won't he back. Terrible service.

Popped by this morning (without an appt) with my 2005 Jeep Liberty. The gentlemen who helped me was very kind. I just needed advice really quick. Took him 5 minutes to look at the Jeep. I offered to pay him but he said no. Who does that these day? I will take my Jeep(s) here if they need repairs.......Nice to have someone local! Driving to the Petaluma delearship is a pain! Also gave me confidence that every vehicle in the lot was a Jeep prodect!

I've worked with Phil (in both the city and now in San Rafael) for years and he's always honest, hard working, and gets the work done correctly. I'd highly recommend him for anyone looking for a reliable Jeep mechanic.

Good Jeep mechanic in San Rafael, county is Jeep dealer less - not that I'd go but these guys have to skill and take good care- she needed AC work and they were as reasonable as the times allow.

I read the reviews before writing this, Phil might be a good guy and mechanic, if you get his attention. I dropped my Jeep off for an evaluation and estimate for a week, came in and he hadn't done anything with it...instead started spouting off the same thing he did on the phone when I first talked to him.

If you don't want the work, or are too busy, then tell people that from the beginning, don't waste my time.

Will not be going back,

Including the pic so he remembers who wrote this,

Jerod

Phil and his mechanics are incredible.

They know jeeps inside and out.

No BS, fast and amazing value.

I wanted to add to my earlier review from --wow- ten years ago.

Phil and his team remain the best. I have moved to south bay and I have a new mechanic down there who is also great. Phil's just too far away now, sadly.

But this weekend I was in the city visiting family when my car burst a radiator hose. I had AAA tow the car to Phil's up in Marin. (it would have been $700 to tow it to the south bay!!) Bless him, he remembered me and my car. Even though it was after noon on a Friday, and the tow company didn't get the car to him til about 2:15, and they close at 3; he took a look at it, reassured me that it was ONLY the radiator hose and not something worse like a head gasket. Assured me that on Monday it would be fixed. What a relief not to have to worry over a longer holiday weekend. He knew we are farther away from home and wanted us to have the the peace of mind and knowledge so we could make decisions about how to proceed.

Phil and team are just amazing. It's hard to find such great people who do great work. I feel lucky to have both mechanics.

Bought my Jeep used and had a mechanical problem I couldn't figure out, took it to 2 other mechanics I knew first. Neither of them diagnosed it correctly. First phone conversation with GGJ they told me what they thought it was, got me in the next day, and fixed the problem.
100% happy. I don't write Yelp reviews, but this experience warranted it.

I had gone to Golden Gate Jeep several times for repairs and maintenance. I took my Jeep in because there was a significant leak on the passenger side coming from below the dashboard. I took picture etc. I only have the problem when it rains.

Phil seem disinterested from the get go. He told me he would take care of it to the tune of over $2K - yikes. It needed to be done.

Summer came and went and winter and the rain arrived. I placed a pot to catch water just in case. What do you know? The leak was still there. I also was having problems with my "check engine" light and the Jeep struggling to change gears.

Phil call to tell me to pick up my Jeep. Wrote the check (over $3K) and hopped in the Jeep to drive off. ONLY, I couldn't get the Jeep to drive forward. Got out of the car and told him the issue remained.

Abruptly, he told me to put the Jeep into a lower gear. I was befuddled. I asked about the leak, and he then informed my that he couldn't fix it. Then walked away without refunding my money.

I take my Jeep to AAMCO now. Shannon is honest and gives you 100% of his attention and time.

So Grateful to have Phil taking care of my JGC he's trust worthy and honest. Golden Gate Jeep is my go to even over the dealership