Review Highlights
“The day before we came back to the US, we got a message from Yad asking if our flight details hadn't changed.” in 31 reviews
“I needed to make a last minute pick up at the Oakland airport and Golden Gate Shuttle went out of their way to accommodate the time in which I needed them.” in 5 reviews
“We moved to Napa area one year ago and found we needed shuttle services to and from both SFO and OAK to Yountville.” in 4 reviews
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About the Business
Business owner information
Yad S.
We at Golden Gate Shuttle Inc. provide Private Shuttle service, Car/Town Car service and Limousine service that specialize in Corporate and Private Pick-ups and Drop-offs to and from major airports in the bay area such as Sfo, Oak, Sac, & Sjc. We also do weddings, receptions, dinners or just a night out with your special friends or family. In addition to that we provide services to and from Napa wineries/vineyards, Amtrak stations, Bart stations, Sf Piers, Cruise terminals, City Downtowns, Casinos and virtually Anywhere to Anywhere. Our vehicles are New, Very clean, Smoke Free and Very Comfortable. Before we take our vehicles out on events or services we make sure they are up to date on all services and are thoroughly inspected for any issues so that we can take pride in the service we provide. Give us a call and we guarantee you won't be disappointed as our first priority is to leave our clients happy and satisfied. Thank you and hope to have the pleasure of serving you.
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Overall rating
57 reviews
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1 star
- Oct 9, 2016
I used their service for October 4th pickup to SFO and for October 6th return trip home from SFO. First of all the call to make reservations was awesome. As I was leaving a message with my details, Yad was calling me on my other line! I was impressed with that. We quickly set up the schedule for my pick up that day about a week in advance. Two days before I received a text confirming date and time of pickup. Pickup was smooth and he got me to SFO well before my departure.
My trip to go home from SFO was delayed and instead of arriving on Oct 6 at 11 pm I ended up getting back to SFO at 1:30 am on Oct 7th! I was so worried about my transportation but Yad was so sweet and totally understood. I kept him in the loop about the various delays the flight was having. He was so sweet and still was able to pick me up and after having such a horrible time and then it being so late he was so understanding and we were able to just chat about stuff. He was very easy to talk to and you can tell he really does make sure to take care of his clients. He truly does care and even carried my bags to the door of my home. If I need a ride to airport again I sure will be using Yad's company and service and I highly recommend this place!Helpful 2Thanks 0Love this 0Oh no 0 - Jun 18, 2018Updated review
I usually use this service only for when I have to go on business trips (about once a year). This time I used for personal family trip. We spoke with Yad and was able to book him for a van for six people the day before we were to leave. So last minute of us but he was more than willing to accommodate us. It is so nice how Yad remembers me too! Very sweet guy and punctual too which is what I truly appreciate. My family were happy because they didn't have to worry about driving to the airport and figuring out where to park. The biggest thing was that he comes right to your door and you can sleep the entire ride. Thanks Yad for your wonderful service!!
Helpful 2Thanks 0Love this 0Oh no 0Oct 9, 2016Previous reviewI used their service for October 4th pickup to SFO and for October 6th return trip home from SFO. First of all the call to make reservations was awesome. As I was leaving a message with my details, Yad was calling me on my other line! I was impressed with that. We quickly set up the schedule for my pick up that day about a week in advance. Two days before I received a text confirming date and time of pickup. Pickup was smooth and he got me to SFO well before my departure.
My trip to go home from SFO was delayed and instead of arriving on Oct 6 at 11 pm I ended up getting back to SFO at 1:30 am on Oct 7th! I was so worried about my transportation but Yad was so sweet and totally understood. I kept him in the loop about the various delays the flight was having. He was so sweet and still was able to pick me up and after having such a horrible time and then it being so late he was so understanding and we were able to just chat about stuff. He was very easy to talk to and you can tell he really does make sure to take care of his clients. He truly does care and even carried my bags to the door of my home. If I need a ride to airport again I sure will be using Yad's company and service and I highly recommend this place! - C F.Vallejo, CA523858Jul 5, 2020
My parents needed a ride home from the airport after being stuck in the Philippines due to their flights being cancelled and rebooked multiple times. They usually use Evans Transportation if their kids can't pick them up. But because of COVID, Evans was not operating. Not wanting them to be stranded at the airport and knowing they don't know how to use Uber or Lyft, I decided to search for other alternatives. I knew I wanted something where I can pay in advance so my parents didn't need to worry about paying, and something that can drive them and their luggage directly home with no other passengers in the car. I looked at reviews on Yelp and saw that Golden Gate had some good ones. I compared prices to some other shuttle services as well and decided this was very reasonable. I sent out a message through Yelp and they responded quickly. I was able to set up a shuttle ride over the phone two days in advance to have my parents picked up from SFO.
What I really liked and the reason I give this company 5 stars, was their clear communication. My parents are not clear communicators, so it was imperative that I needed a shuttle service that could understand and work with me to help my parents find their way from plane to shuttle. While I was stuck at work. Lol. They were able to check on my parents' flight status, and the driver arrived on time. My parents did not follow directions (I knew it) so the driver had to contact me, but they eventually contacted the shuttle driver and found each other. Once in the car they realized they did not have their house keys. Luckily, I work one exit away from their house and the driver was kind enough to make a stop by my work to pick up my copy of keys.
I really appreciate the good service this shuttle company provided. I have not personally used this service, but my parents have said that they would definitely use them again. Ride was smooth, car was clean, driver wore a mask. At a time where we are experiencing a pandemic and stress levels are high, it's good to know getting a ride from the airport is one less thing to worry about.
If you are reading this and wondering if this shuttle service is any good, I highly recommend them. Bookmark this page!Helpful 0Thanks 0Love this 0Oh no 0 - Sep 13, 2016
Exceptional service, hands down.
They provided airport service to SF for us during the extreme hours of about 3:30AM and Midnight for the return transport. They were early both times, which is awesome. Being on time is obviously important, but to be early to an appointment speaks more to me about their promptness.
The day before we came back to the US, we got a message from Yad asking if our flight details hadn't changed. So that was great knowing they didn't forget about is 2 weeks later. :)
Very professional and nice driver, Yad was. They even provide wine tour service as well. Will definitely spread the word to our family and friends. I'm very happy with their service!Helpful 0Thanks 0Love this 0Oh no 0 - Derrick D.Antioch, CA0121Aug 4, 2018
Golden Gate Shuttle handled our family's transportation needs with ease. From start to finish Yad was professional, prompt & even revised our return transfer last minute due to our airline flight cancellation & changes.
Thanks for making our transportation worries a thing of the past! Do yourselves a favor & give them a call for your Napa tour or airport transfer needs!Helpful 0Thanks 0Love this 0Oh no 0 - Jeanine R.Napa, CA183Jun 30, 2019
Got a quote on Yelp and finalized details via email. Quick to respond to emails and texts. Originally booked for departure but also ended up using for arrival as well. Both times were great rides - on time, vehicles were clean, wasn't texting/calling or using cell phone while driving . Our flight was actually early but our plane ended up sitting on the tarmac for 30min and we communicated any updates via text, and was very patient and understanding about the situation. Very helpful when it came to helping with our luggage while my husband installed the car seat and I wrangled the toddler. All around great service and would use this company again.
Helpful 0Thanks 0Love this 0Oh no 0 - Grace N.American Canyon, CA68Jan 26, 2019
Yad responded promptly to my quote. I had a very early picked at my home and he was there on time. He was very friendly and professional during the ride.
Helpful 0Thanks 0Love this 0Oh no 0 - Michele R.Paradise, CA3524May 21, 2019
Received great service! Good communication which is key, and on time for taking to and picking up from San Francisco airport.
Helpful 0Thanks 0Love this 0Oh no 0 - Diane G.Vallejo, CA6763May 20, 2016
If you need transportation to get you to the airport check these guys out-I've used their service four times --excellent service -very prompt and professional-I was picked up-at the time agreed upon taken to the airport and picked up promptly
ask for YadHelpful 2Thanks 0Love this 0Oh no 0 - Ross S.Chicago, IL010813Jun 18, 2018
Can't say enough positive things about Golden Gate Shuttle.
Our usual driver was Yad, and he was outstanding. I used GGS quite a bit over a period where I was flying back and forth a lot between Chicago and the Bay Area. Taking BART late at night, and when only back in the Bay for a weekend just wasn't convenient or time effective. He was always there, and dealt with the frequent flight delays and late arrivals with patience and a smile. Also used them to pick up and drop off a sister-in-law, mother-in-law, and wife to the airport a couple times. Always there, always dependable, and trust me, sending a car service to pick up an in-law gets major points. Going from SFO to Benicia is no small task, let alone for a mother-in-law in her 80's. With GGS, it was always great service and good cheer. SO worth the price! Drop the cash, take a ride, and relax in style.Helpful 0Thanks 0Love this 0Oh no 0 - Peter H.Benicia, CA1368Oct 9, 2016
I needed a same-day 10 P.M. ride from Oakland Airport to Benicia. They were on time, courteous, and drove safely. I had looked at some other reviews for Benicia, and they were not very good. Either they were late, never showed up, or the drivers were lacking in driving skills and business courtesy.
A relative suggested Uber, but quite frankly, I do not trust them because recent media stories show that their driver and vehicle safety screening really sux big time. I did not want some wino in a questionably maintained vehicle showing up in Oakland to take me home.Helpful 0Thanks 0Love this 0Oh no 0
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