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Review Highlights
“Cassel, Todd, Akeem and Chris arrived on time, worked hard, moved fast and were polite and respectful.” in 36 reviews
“The three of them were everything you could ask for in movers - quick, efficient, careful as could be with the furniture.” in 50 reviews
“Very nice guys, although I can't remember all their names, Rudy and Rozz were extremely friendly and funny.” in 26 reviews
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- Rob G.Anaheim Hills, Anaheim, CA505Jun 30, 2024
I'm really glad that I hired Good Deeds Moving. Saul and Akeem were really great guys both personally and professionally and they did a fine job. They made what could have been a difficult process smooth and even helped me to safely transport my 12,000 piece puzzle frame, which was no easy task. I will hire these guys again for sure!
Helpful 0Thanks 0Love this 0Oh no 0 - Rachel S.Laguna Hills, CA837053May 28, 2024
I really wish I was coming here to write a positive review, but unfortunately, this takes the cake for our worst move.
We were given a window of 8-10 for arrival and then closer to 10 we are told the truck has broken down and they have to get another one. They don't arrive until 11:30 (I saw another review with the exact same experience and had to look twice to make sure I hadn't already left a review because our experiences were so similar).
Things happen, I get it, but it only went down hill from there.
To keep in mind: We were in a three bedroom house, it was not fully furnished to begin with (other movers we got quotes from called us minimalists and quoted 7 hours with two movers).
We were told we would have "three" movers with Good Deeds. To our surprise, when they arrive, one of them was significantly older and could barely make it up & down the stairs. Another one complained about the older mover and told the third he "refused to keep carrying with him."
The move took 10 hours and it didn't even include all our stuff...
Ten. Hours.
Again, we didn't have bed frames or a full house of stuff (we had just moved in nine months prior and hadn't fully furnished it).
They dropped my desk down the stairs while trying to unscrew it halfway down.
They lost my couch cushion (and I sent proof of it not being in the storage unit or our old house when told I was mistaken).
They didn't use furniture pads on our items (or securely wrap them instead) and scratched, chipped, crushed boxes, broke our things and damaged our walls.
After this nightmare move, the woman (Dasia? Danielle Unclear) discounted part of the move for our trouble but they made my husband sign the form before we could check any of the items (as it was now the middle of the night and we couldn't see anything anyway).
When I reached out, this same woman told us to send images of the damage and she would forward to her bosses so they could offer us a solution. We have since followed up with her several times and gotten zero response.
These are definitely not good people. I feel absolutely swindled. What a nightmare!!!Helpful 1Thanks 0Love this 0Oh no 0 - Aug 20, 2023
Moving isn't an easy process. It's much less easier when you have a toddler and a tiny dog running around. I hired Good Deeds Moving to get me out of my 2 bedroom townhouse and into my 4 bedroom house. Thank God.
The team of 3 that showed up were super nice. They were efficient, helped me hang stuff and rebuild the baby's crib, etc. They went above and beyond and even helped me entertain my son when he was fussy. I can't say enough good things about them!
They played chill music while they worked which was unexpected but appreciated. They were careful not to get in the way of my neighbors and we're very polite. Thank you again!Helpful 1Thanks 0Love this 1Oh no 0 - Emily J.CA, CA0233Jan 27, 2024
The day of our move they sent over a truck that was far too small for all of our belongings. I had spoken to dispatch the day before about the size of our house and the furniture we had. She knew we had a 2 bedroom house with a full garage and still decided to send over a 16ft "packing" truck. Of course that wasn't going to work but we moved as much as we could that day. That cost us about $1000 plus tip. Also, the movers were efficient once they got started but they didn't start actually moving our things until 11am, which is well past the 8-10 window we were promised.
Afterwards my husband and I agreed that we would not be doing business with them again, but when we called to discuss the issue we had they made us a good offer with a discount and no double drive time. So we booked them again and again the movers were perfectly nice, but slow this time! What should have been a 3 hour job to move the rest of our belongings (mostly boxes in the garage) turned into a 5 hour job. It felt like a bait and switch! We ended up spending another $1000 ($2000 in total) and had to take a day off work on top of that! I just felt like the company has some shady business practices and I would not recommend them whatsoever.Helpful 2Thanks 1Love this 0Oh no 0 - Robert C.San Dimas, CA933Jan 20, 2024
I must give a shoutout to Saul and Chad for their exceptional service. They arrived on time, were incredibly professional, and handled all my items with utmost care. Their efficiency and teamwork made the entire moving process smooth and stress-free. Highly recommend them for anyone in need of reliable movers. Great job, guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Sharon A.Ontario, CA09Oct 6, 2023
My deaf daughter needed to be moved so I called them. Their rates were very reasonable and Isaac knew SIGN language . They were professional and very careful Definitely will use them in the future again.I will also recommend to all my friend's and family..Thank you Isaac and Richard you guys Rock.
Helpful 1Thanks 0Love this 1Oh no 0 - Ruzzel B.Singapore, Singapore51Nov 20, 2023
Very slow and inefficient moving service. It took them almost 12 hours for them to move a 1500 square foot house for a 4 person job. We still have items left in our original house. They seemed unprepared and didn't have the necessary tools to disassemble our furnitures. They even kept asking how the appliances got into the house. Only one person was assembling and disassembling while the other 3 were resting outside. My brother had to step in and help to speed the process up. It felt they were milking us for the hours.
They also left trash in our front yard after we fed them lunch and dinner. They were not careful in handling some of our things and even dropped our storage cabinet off the truck.
Definitely not worth paying over $2000Helpful 2Thanks 0Love this 0Oh no 0 - Brian J.Oxnard, CA012Dec 25, 2023
I know it's been a while, but this company saved us. About 4 1/2 years ago we were moving from California to Texas. Our movers were supposed to show up on the Saturday before Memorial day weekend and they didn't. We scrambled to find a different moving company. We eventually called Good Deeds late on Saturday. The owner told us straight up that they were more expensive than other movers (we appreciated the straightforwardness), but they were worth it. And they were. They arrived promptly on Sunday morning and from there forward, were incredible. We couldn't have hoped for a better experience. This is my first review. I don't post online, but these people are unmatched and deserve all the praise in the world. Thank you. Unlike the way you run your business, I'm sorry this review is so late :)
Helpful 0Thanks 0Love this 0Oh no 0 - Emi K.Lake Forest, CA081Oct 23, 2023
My husband and I recently hired Good Deeds to help with our move. We've never hired movers before so were a little nervous and didn't know what to expect. Good Deeds was absolutely amazing through the whole process and we'll keep them in mind for any future move we have! When we reached out for a quote, their response was very quick and transparent in terms of cost. The day prior to our move they reached out to confirm. On the day of our team was Saul, Dave and Rico and they arrived on time. They were so friendly, extremely quick and efficient with our move! My husband and I were blown away and could not thank them enough! Moving is always a pain, but this was the best moving experience we've had. Thank you again Saul, Dave and Rico!
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