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Review Highlights
“Cesar was very responsive our phone calls and our needs and pinpointed the problem with our freezer immediately.” in 109 reviews
“Spoke with Daisy on a Friday night regarding my refrigerator and made an appointment for Saturday between 3-5.” in 17 reviews
“Deysi was an awesome communicator, from quoting, to booking, to letting us know when the tech will come.” in 5 reviews
About the Business
Welcome To Guzman Appliance Repair! If you are here is because you are looking for Quality and Honest Service - we are your business! We are a family owned and operated appliance repair company servicing Alameda County, Contra Costa County and part of San Joaquin County. We focus on enhancing our relationship with our customers providing high-quality service and customer satisfaction. We guarantee our work! We repair & install: refrigerators, washer/dryer, oven, stove hood, dishwasher, microwave, garbage disposal, freezer, furnace, trash compactor, range, cooktop, water heater, AC. Brands: Admiral Amana Bosch DCS Dacor Electrotux Equator Frigidaire GE Hotpoint Jenn Air Kenmore KitchenAid LG Maid Maytag Sears Sub Zero Zephyr Thermador Whirlpool Viking fisher and paykel Check out our website to look more of the other brands we serve.
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196 reviews
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- Ron H.Fremont, CA07Jun 14, 2016
6/6/2016 We needed our new electric cooktop installed. My parents had one cooktop element
replaced by Guzman Repair a year or so ago. So, we called them, set up an appt. with Daisy.
Cesar arrived early and took measurements to make sure it was a fit. He installed the new
cooktop, tested it and made sure we understood how to operate it before he left. We liked
Cesar, a very nice, knowledgeable and professional young man. He gave us a business card and assured us they can repair all kinds of appliances. This is going to be our "go to" repair
company in the future.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
May 24, 2024
Thank you. We are here to offer our customers our best service. :-)
- StephanieHayward, CA01Aug 7, 2024
Thank you Cesar for the great work. You were able to get that bolt loose and saved me from having to buy a new washer. If I ever need work done again, I will for sure call again for services. Thank you
Helpful 0Thanks 0Love this 0Oh no 0 - Angie D.Castro Valley, CA23117May 19, 2024Updated review
Cesar does it again! He immediately started to diagnose the problem with my dryer not working, and was able to discover that I needed a new timer. He then called to determine the price of the part and quoted me a fair price for his service.
I highly recommend Guzman Appliance Repair. Cesar was prompt in his response and communication with me. More importantly he was a professional from beginning to end. Thank you Cesar!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
May 24, 2024
Thank you. We are here to offer our customers our best service. :-)
Nov 22, 2017Previous reviewHighly recommend Cesar @ Guzman Appliance Repair!
I called another company a couple of weeks ago, and had to leave a message for a call back. That company never called me back! Total opposite experience with Guzman Appliance Repair.
Daisy promptly told returned my call. She asked for the make and model of my oven, and scheduled an appointment for the next morning. Cesar called and gave me an estimated time of arrival. He was prompt, courteous and friendly. Prior to beginning to work, he was able to give me a reasonable price. In less than 20 minutes, he had my oven working again. Thank you Cesar! - Zem Z.Flavigny-sur-Ozerain, France272972362Mar 21, 2024
Had issues with my garbage disposal all of a sudden. It would not work. I tried resetting it , no luck.
Called Guzman and was here the next day at 9 am. Turned out to be a fuse box issue. Switch was turned off. I should have check it myself. But wth.
The initial fee is $75 for the visit. To be used towards repair. Service was worth it. They also contact you 29 mins before arrival.Helpful 1Thanks 0Love this 0Oh no 1Business owner information
Deysi G.
May 24, 2024
Thank you. We are here to offer our customers our best service. :-)
- Shannon B.Napa, CA0101Aug 28, 2024
Great service. They did a great job on short notice. Would highly recommend.
Easy to communicate withHelpful 0Thanks 0Love this 0Oh no 0 - Chris B.San Francisco, CA487524Jun 2, 2024
This is who you should call! Cesar runs his own business, you won't be dealing with a huge company with lots of technicians. He's super responsive. Has 12 years experience. Diagnosed my problem in 45 seconds and had the parts with him. Super fast, pleasant, nice guy.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
Jun 3, 2024
Thank you. We are here to offer our customers our best service. :-)
- Argelia C.San Leandro, CA68132May 29, 2024
My front load washer broken down over the Holiday weekend. It was really helpful to find Guzman Appliance Repair on Yelp, the reviews made a huge difference in my choice to reach out. I called Tuesday morning, my first thought is that they might be backed up after the holiday weekend. To my surprise, Cesar called me back the same day. Through our phone conversation he was able to identify the potential problem with the washer. Cesar was prompt in scheduling an appointment, he was able to identify the initial issue and an additional part that needed to be replaced. Cesar was able to complete the repair within two business days.
I am truly pleased with his prompt response, professionalism and reasonable cost for his service! I would strongly recommend Cesar for your next appliance repair needs. I am hoping this review also serve others that are looking for these services!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
May 30, 2024
Thank you. We are here to offer our customers our best service. :-)
- Oct 21, 2023Updated review
I am a repeat customer and had Cesar Guzman back to look at my 40 year old MayTag washer. Bottom line it died. Cesar did come and attempt to replace several washer parts but to no avail. It was a risk to pay for his repair service but he is more knowledgeable than I am, so a new washer was purchased, the dinosaur was picked up and replaced with Cesar's recommendation of a Speed Queen. Durable like the Maytag and he recommended don't buy the electronic crap, as they are not the kind of tools you want for a workhorse washing clothes at all temperature variation.
Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
May 24, 2024
Thank you. We are here to offer our customers our best service. :-)
Jul 5, 2022Previous reviewI live in the Harbor Bay Side of Alameda and I needed ASAP a gas dryer repair as my dryer drum was making a 10-piece college orchestral booming noise that could be heard from outside my home. I connected with a young fellow Cesar Guzman whom I talked on the phone in the morning and made an appointment for the next day. To my surprise, he called me at 140pm and said he can be at my home by 2pm. He showed up in time, knew what the problem was with my Maytag gas dryer and replaced the rollers in 20 mins. He cleaned and polished the metal frame, ran the dryer and was purring like a cat again. Cesar also educate me on what grease not to use to lubricate the rollers because the heat will cake the pins which ultimately destroyed the lubrication left by my earlier repair guy back in April (see photo). By 3pm, Cesar was gone but will bring him back for my dishwasher not draining or being efficient and again Cesar educated me in the lack of draining cause by my Bosch dishwasher.
In my opinion, the cost was only $180 with new rollers and a clean gas dryer. He told me what clip to buy from Amazon to hold the vent firmly in place on the wall exhaust. A wrong one was added by the last repair guy, as it keeps slipping off.
It was well worth the money and recommend Guzman Repair Appliance as my go to repair guy for my fellow Alamedians in HB. - Darcy N.San Antonio, Oakland, CA042Jun 3, 2024
My dryer was making a screeching sound every time we used it. So went on good ol' yelp to look for a repair man. I came across this company and scheduled an appointment easily and within a reasonable time.
He arrived early fixed my dryer and now I can use it again. (Fyi we have had this dryer for about ten years or so)
Cesar is courteous, kind and professional. Highly recommend him.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
Jun 3, 2024
Thank you. We are here to offer our customers our best service. :-)
- Frank H.Oakland, CA3105615May 23, 2024
As a Realtor and property mgr, it's not often I come across a company that makes me want to drop other similar vendors or search for more in the same field. Over nearly 45 years I have used many appliance repair companies and solo operators. Honestly most have retired and taken up fishing or traveling, like I should. Anyway, Cesar at Guzman Appliance Repair has been helping me with my repairs since the early 2000's. He's very knowledgeable, honest opinions, and fair pricing. Thank goodness he's young and I'll most likely retire before him.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
May 24, 2024
Thank you. We are here to offer our customers our best service. :-)
- Tammy W.San Leandro, CA81May 18, 2024
Cesar was very thorough when he came to investigate my dishwasher issue. I highly recommend Cesar. He is a good communicator, knowledgable and friendly.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deysi G.
May 19, 2024
thank you, Tammy for taking the time to share your experience with us .