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Review Highlights
“After reading several reviews, I texted Hauling 911 and Arty responded within 20 minutes (in the evening).” in 66 reviews
“He has always been ontime, super fast and incredibly well priced.” in 6 reviews
“We needed an old barbecue pit removed and within 5 minutes I had a quote and within 45 minutes it was gone.” in 15 reviews
About the Business
Business owner information
![Photo of Arty S.](https://s3-media0.fl.yelpcdn.com/buphoto/LZoT6iHY5JFATmq4pZe22A/90s.jpg)
Arty S.
Hauling 911 offers a prompt junk removal service ideal for homes, offices, and construction sites. We prioritize eco-friendly practices by recycling and donating usable items to local non-profits and donation centers instead of disposing of them in landfills. This not only helps reduce waste but also supports the community. For a swift and efficient clean-up, simply call us or book an appointment online. Our professional team will handle everything, ensuring your space is clutter-free in no time.
Location & Hours
Amenities and More
Ask the Community
Q:
Do they haul cars too?
A:
We can get your car hauled away as long as you have the title.
Arty S., Business Owner1 person found this helpfulQ:
Do they take things to reuse, recycle, repair etc if things can be saved?
A:
Yes, everything gets recycled, if not, it gets donated. I can come by and give you a free estimate. Let me know. Arty
Arty S., Business Owner1 person found this helpful
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Overall rating
99 reviews
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- Bunzo L.Novato, CA2274Jun 7, 2024
I recently had the pleasure of hiring Arty and his team at Hauling 911 Inc. for a hauling job at my home, and I couldn't be more satisfied with their service.
Just can't give enough positive credit to Arty and his operation. Top notch on all levels. In fact, I was so impressed that I am writing this review as they're still finishing up the job at my house. But from start to (almost) finish, the experience has been exceptional.
I had called another service that had a higher number of five star reviews prior to calling Arty and left them a message. Arty on the other hand had a system in place where it connected my call to him directly. He came by on the same day and gave an estimate which was more than reasonable. Additionally, he is technically up to date so his system informs you via text and email as to when they will arrive, etc. ahead of time which I really appreciated.
Arty and his crew arrived promptly at the scheduled time and have been incredibly professional throughout the entire process. They are handling everything with care and efficiency, ensuring that all of my items are transported safely and without any damage. The team is well-organized, courteous, and goes above and beyond to make sure that all of my needs are met.
What stood out to me the most was their attention to detail and commitment to customer satisfaction. Arty took the time to understand exactly what I needed and provided solutions that were both practical and cost-effective. The entire process is seamless, and they look to be completing the job in a timely manner without compromising on quality.
I highly recommend Hauling 911 Inc. to anyone in need of hauling services. Arty and his team are true professionals who take pride in their work, and it shows. Thank you, Arty, for making what could have been a stressful task an absolute breeze!
Oh and one more thing. The first guys that I had left a message for have still not called me back! Too bad for them...Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Arty S.
Jun 7, 2024
Thank you so much for your kind words and detailed review! We're thrilled to hear that you had such a positive experience with our team at Hauling 911 Inc. Your satisfaction is our top priority, and it's incredibly rewarding to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Arty and the Hauling 911 Team - Sydney G.SoMa, San Francisco, CA052Jul 22, 2024
Hauling 911 was great for my mattress removal. Great communication and availability - and the pickup was quick and seamless. Highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Nate E.San Rafael, CA554261220Dec 15, 2022
Arty and his team are amazing, these guys are efficient to say the least. I found them on Yelp and saw all the great reviews and here's what I liked most:
- Quick response time
- Locally owned in Fairfax
- As Green as possible - they will try to donate what they can, then try to recycle as much as they can, and then finally the dump for things that can't be donated or recycled. Will also pick up hazardous waste for you too.
- Pricing is competitive
I really only got one other quote, but we had a ton of crap and it was cheap in my book, more importantly Arty responded to my quote request on Yelp in a couple of hours, and then when I called a couple days later (the delay was on my part) he let me know that he was actually going to be doing a job in San Rafael and could swing by at 3:30-4:30pm range.
His team arrived at 3:30pm on the dot, quickly got everything in the truck and he was clear about a couple of items that he said he probably could not donate, but suggested he could recycle or post it for free on Nextdoor and Craiglist and may get some takers. Either way, he said he'd take the extra item at no charge.
Hopefully we don't accrue a ton of junk again, but if we do, I'll be coming right back to Arty and Hauling 911.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Arty S.
Dec 15, 2022
Nate, thank you so much for the positive review. I means a lot to us.
- sylvia z.Austin, TX228Jun 28, 2022
Carlos and Marcos were very nice and worked very quickly and efficiently. I know they are employees and I admire their work, but I was charged the same amount for throwing a table, 9 chairs and one chest of drawers plus already bagged up items and empty boxes into the back of a truck as I was for a 5 hour meticulous move of all my furniture and boxes into my new apartment. I'm a bit skeptical about their actually donating and re-cycling - I had good items, like a good Nespresso coffee machine, designer shoes, etc., but it was all tossed into the open truck like something to be dumped.
So, although the workers were delightful, I do not recommend the company.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Arty S.
Jun 28, 2022
Hi Silvia, this is Arty Smith the owner. From the photos that you sent us, it didn’t look like much needed to be donated, you also never expressed to us that you wanted items donated? If you would have mentioned anything to us about donations we would’ve handled your donations differently. The chairs around the small dining table and a few other misc items were kept. I can send you photos.
As for recycling, we take all debris to a licensed recycling facility in San Rafael. Everything that we took was recycled. I can show you proof of receipt if you would like.
I’m sorry that you did not have a good experience with the donation part of our service. But I am happy that you did have a nice experience with my employees, they work hard. - Rachel S.Richmond, CA1424945Jun 26, 2023
My recent experience with Hauling 911 exceeded my expectations. From the moment I contacted them for a quote to the completion of the job, their professionalism & efficiency were remarkable. Arty took the time to answer my questions & even sent a text when en route which I really appreciated. The cost was reasonable & I'm very pleased with the service provided. Highly recommend!
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Arty S.
Jun 26, 2023
I wanted to extend a heartfelt thank you for your wonderful review of our junk removal service. Your feedback is truly appreciated, and we are thrilled to hear that you were happy with our service pricing and promptness. It means a lot to us.
We're grateful for your support and would like to ask for a small favor. If you know of any friends or neighbors who may benefit from our services, we would be grateful if you could kindly refer them to us. Your recommendation would mean a lot to us and help us continue to grow our business.
Thank you again for your fantastic review, and please feel free to reach out to us anytime. We are always here to assist you.
Arty Smith
Hauling911.com - Sep 21, 2020
Responsive, punctual and very organized with communication methods. Emailed a picture and was given a quote and met my "ASAP" requirements. Team showed up and had the job done where I was able to walk away not worrying anymore.
Thank you, see you soon!Helpful 1Thanks 0Love this 1Oh no 0 - Shannon S.San Francisco, CA044Nov 4, 2022
Hauling 911 is great! They showed up right on time and we're super efficient, and even better we're super friendly. Definitely would use again!
Helpful 0Thanks 0Love this 0Oh no 0 - Parveen B.San Rafael, CA1355May 2, 2022
Second time using them. Excellent costumer service and very responsive. I had a last minute cancellation from another company but Arty was able to come by with such a short notice and haul away all my big packaging boxes. Highly recommend!
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Arty S.
May 2, 2022
Thank you, Parveen! We are always happy to help.! Let me know when you’re ready for the next one.
- E S.San Francisco, CA07Feb 10, 2023Updated review
Artie at Hauling 911 is terrific. He is responsive, organized, efficient and punctual. He works with nonprofit to donate items that still have a useful life, minimizing what ends up in the dump. He charges reasonable rates and is a pleasure to work with.
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Arty S.
Feb 10, 2023
Thank you so much for the review! We are truly grateful that you chose to hire us and support a local business. Your wonderful experience with our junk removal service means the world to us and we're delighted by your positive experience.
We would greatly appreciate it if you take a moment to inform any of your friends, family or neighbors about our business. We want them to benefit from the same great experience that you had when using our services! Help us spread the word and let them know how happy we are to help make their lives easier.Nov 26, 2022Previous reviewArtie was extremely prompt and helpful. Before I knew it everything I wanted removed was gone!
- Michelle V.San Rafael, CA2091023May 1, 2021
I Highly recommend hauling 911 Skylar and Ivan were very professional and careful as they took away six large pieces of office furniture.
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