Services
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Services Offered
Verified by Business
Auto body restoration
Collision repair
Auto exterior customization
Auto hail damage repair
Bumper repair
Auto customization
Auto frame testing
Auto maintenance
Review Highlights
“I know, it sounds ridiculous, but Joe went above and beyond, even detailing our car before giving it back to us.” in 39 reviews
“Ladies, if you are looking for an honest and reliable place to get your car worked on, Hayes Auto Repair is it.” in 10 reviews
“I know how inconvenient it is to have to take your car in for body work, but Alan and Mark make the process painless.” in 10 reviews
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About the Business
Business owner information
Joseph N.
Hayes Auto is the leader in auto body and repair services in the beautiful Pacific Heights neighborhood of San Francisco. Our goal is to make things easier for you, and to get your car back on the road in pristine condition. We combine our decades of auto repair experience with the most advanced technology available to provide great service at an affordable price. From regular maintenance to collision repair, the skilled technicians at Hayes Auto can take care of it in no time. We perform mechanical services and maintenance repairs on all major makes and models, including tune-ups, oil changes, diagnostics, electrical work, tires and more. After a collision, we can also restore your car back to its prior condition. Our expert painters use state-of-the-art color matching, making it impossible to tell that there was ever damage. Your car is always in good hands at Hayes!
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Overall rating
205 reviews
5 stars
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1 star
- Nancy M.San Francisco, CA1130Jul 16, 2024
great guys who really want you to have as good an experience as is possible after messing up your beloved chariot - they did a wonderful job on 2 scrapes so even without replacing a lot of panels, the car looks 99% new again - they definitely understand about living on a budget
and yes they do clean your car inside and out so it looks beautifulHelpful 0Thanks 0Love this 0Oh no 0 - Oct 21, 2023
I can't recommend Hayes Auto enough to anyone in the city in need of car services. Albert is so helpful, and does whatever he can within his bandwidth to take on a cars needs. He's been a lifesaver to me several times now when my car was in need of quick/unexpected service. One thing that I really appreciate about Hayes Auto Repair, is that if the request is not doable due to their availability, or it is not a service they provide, Albert will make a point to send me in the direction of someone he recommends that can help me with my exact request.
Helpful 0Thanks 0Love this 0Oh no 0 - Alice S.Los Gatos, CA202153Oct 16, 2023
Take your car here. Albert is awesome. Very helpful, smart, and great to work with. He even had our car cleaned before we picked it up. 10/10 recommend!
Helpful 0Thanks 1Love this 0Oh no 0 - Nov 28, 2022
Haye's auto repair went above and beyond to repair my car in a timely manner. Joseph is super responsive and will make sure you are satisfied with their service!
Every other auto body shop I contacted in SF at the time had a huge backlog and was not able to take my undrivable car in, but Joseph was able to squeeze me in almost immediately. He had the parts ordered early to ensure there were no delays (since a lot of parts were also backordered), and had my car done before other shops would even take a look at it. I was very impressed by the turnaround speed - and this was not an easy repair (door replacement with paint touch up on panels and trim replacement).
When the repair was done, everything looked good. They did a great job with paint matching (it's pretty much unnoticeable), and the car looks good as new. Joseph will make sure all the paperwork and back/forth with insurance is handled for you, and I also appreciated that he encourages his customers to text him with any questions / communication that's needed.
Overall, definitely 5/5 stars and I would come back if I ever need body repair work done again. Thank you Hayes Auto Repair!Helpful 1Thanks 0Love this 0Oh no 0 - Mary W.San Francisco, CA13499Jul 10, 2022Updated review
This was my 2nd time using Hayes Auto Repair. A different car this time, on which I wanted the faded paint on the side roof panels of the convertible top fixed.
Result: Just wow!!!! Continues to Exceed Expectations!
Though the plan was to have the panels re-painted, the owner surprised me and ordered and installed NEW panels and didn't charge me anything extra. I knew they'd do a great job, but this was definitely above and beyond!Helpful 0Thanks 0Love this 0Oh no 0Sep 5, 2021Previous reviewMy car is my baby so I was quite distressed when a realtor's flooring crew accidentally dropped sealant all over my trunk. The insurance company recommended Hayes, and I'm so happy they did. They are true experts and did spectacular work stripping and re-painting the trunk. Looks like new. Plus despite their shop being really full with cars, it only took a couple of days to get my car back. Super friendly service, took the time to explain everything, and easy to work with.
I'm considering touching up a few other areas of my car and for sure this is now my 'go to' place for any paint work. - Tom B.San Francisco, CA11175Feb 17, 2024
I had an excellent experience with Albert and the rest of the team down at Hayes Auto Repair. They have down significant work on my car in the past, but they also did a really great job on a small fender bender I had - great customer service in general.
Helpful 0Thanks 0Love this 0Oh no 0 - Casey G.Financial District, San Francisco, CA2256Nov 16, 2022
WOW...is an understatement.
Finding a solid body shop is hard regardless of where you live, let alone in SF. Joe and his crew have an insane attention to detail and go above and beyond. I normally find myself combing through the final product and picking out multiple flaws/errors. Wasn't the case at Hayes. Couldn't find a flaw if I tried and that's a really good feeling!
I've tried for years to find a shop that I could trust and actually wanted to return to after the first job. Finally found it. Give Hayes Auto Repair a shot and you will be very glad you did!Helpful 0Thanks 0Love this 0Oh no 0 - Michelle T.Burlingame, CA174Nov 28, 2022
2nd amazing experience at Hayes
We had previously had a fantastic experience with Joseph at Hayes so we came back to him recently when the hinge on the tailgate of our BMW broke. Not only did he and his team do a great job with the repairs, he also advised us on how to work with the insurance company to make sure the claim wouldn't impact our premium. On top of that, when we picked up the car he gave us a generous discount when he noticed we were expecting a baby. We hope we won't need much more auto body work, but if we do we will be coming back to Joseph at Hayes auto.Helpful 0Thanks 0Love this 0Oh no 0 - John S.San Francisco, CA1534Aug 2, 2022
These guys are fabulous! Totally ethical, absolutely fair. They are great mechanics and do great body work.
I've been going to them for about 20 years, maybe more, and at this point I don't want anyone else to work on my car. I have recommended them to others who were very pleased with their work.
They have advised me to refrain from having work done because it wasn't really worth it (it was on an older car). And that's just one example. I can't recommend this shop highly enough.Helpful 1Thanks 0Love this 0Oh no 0
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