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Review Highlights
“Mike could easily have charged me half price and I would have considered it a bargain at $5k.” in 129 reviews
“We had a blockage that was causing the sink to backup and he did his magic and everything was working in 15 minutes.” in 6 reviews
“Sure enough all the food is backing up INTO the washing machine and spilling (flooding) all over our garage..” in 3 reviews
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Overall rating
183 reviews
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- Karen Z.Menlo Park, CA04Aug 24, 2012
Mike answered the phone and was here in 15 minutes. Two drains cleaned and cleared in less than an hour. Mike was great - professional, kind, and reasonable; I highly recommend him.
Helpful 0Thanks 0Love this 0Oh no 0 - D C.Palo Alto, CA115332Apr 29, 2024
Excellent service! We are able to fix the leak and not repipe! This is out to go plumbing service!
Helpful 0Thanks 0Love this 0Oh no 0 - Donna D.San Francisco, CA02Jun 19, 2024
My neighbor and I had shower/toilet back-ups in our adjacent condo units. The nature of the back-up was such that it required "snaking" through the roof from the roof. Mike was thorough as he assessed the problem and determined the approach to it. He clearly explained the nature of the problem and the solution. He was efficient, timely and helpful in every way. The solution was effective and he provided excellent recommendations to avoid similar problems in the future. The overall service was outstanding and fairly priced.
Helpful 0Thanks 0Love this 0Oh no 0 - Ari C.Palo Alto, CA4511Oct 27, 2023
Martin(?) did a great non-nonsense thorough job of assessing my plumbing issue and did a quick thorough snake of a slow-draining recalcitrant sink.
Helpful 1Thanks 0Love this 0Oh no 0 - Christie M.Palo Alto, CA015May 11, 2024
We needed someone to change the toilet valve and it was time-sensitive as a crew doing resotration work had to stop the work until the valve was fixed. Once Mike learned of the situation he came within 30 minutes. He replaced the valve quickly and left a brand new spare part for us. For plumbing work that is beyond his scope, he referred us to another very capable plumber.
Helpful 1Thanks 1Love this 0Oh no 0 - Elle J.Burlingame, CA3286Nov 13, 2023
Mike knows his work and solved my problems super fast!
I called with water hammering sounds, shower with water coming out in bursts and an outdoor leak. Mike called back within the hour even though I know his schedule is always full. He asked a few insightful questions and then addressed my concerns point for point politely and concisely.
Turns out first 2 issues only need monitoring. And what I thought was a serious leak was due to a spout from newly installed HVAC system. He described over the phone the spout exactly as it appeared without seeing it, so we both could determine it was actually pure water from released condensation.
Thank goodness Mike knew what it was. He listened to my concerns and provided diagnosis within 8mins. Great guy! He knows his work!
Have a great day everyone! :-)Helpful 0Thanks 0Love this 0Oh no 0 - Neelam S.Los Altos, CA016Dec 16, 2022
Very Honest. Called him about sewage overflow in front yard. Was told by another company it would cost $10,000 to repair and clean out pipe and camera etc.
Called Mike and he told me OVER THE PHONE based on the location of the pipe that city of Palo Alto should clean out for free...and they did it for free!! Mike could easily have charged me half price and I would have considered it a bargain at $5k.
I hope I never have any further plumbing issues but if I do I'm definitely calling Mike!!Helpful 2Thanks 0Love this 1Oh no 0 - MA C.Mountain View, CA510390Feb 10, 2023
Okay, I'd been hearing great things about this business from multiple sources for years, but as of yesterday, we got to see him in action--TWICE!
First we needed some problem solving, then an associate with even bigger problems needed the He Man to come to the rescue....and boy did he.
It both cases he was highly professional, competent, knowledgeable, friendly and went above and beyond.
Integrity and deep experience in his profession showed up to solve quite different problems in two cases on one day.
Now I know why he chose that name....super hero to the rescue!Helpful 0Thanks 0Love this 0Oh no 1 - Casey A.Palo Alto, CA1234Jul 31, 2023
Great response time, very reliable, fixed the issue right away and very knowledgeable. Will absolutely hire again for all plumbing issues!
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 26, 2022Updated review
Another great job by Mike. Roots grew back (after 3 years) into the pipe below the toilet and Mike saved the day. Thank you!!
Helpful 2Thanks 0Love this 2Oh no 0Feb 8, 2014Previous reviewWe had a crisis (isn't it always?) this morning with two sinks backed up and a long list of laundry, etc. I needed to do. Mike was fantastic - courteous, prompt, effective and fair in his price. What a pleasure to have someone of this caliber to call.
- Lestina T.New Canaan, CT041Dec 8, 2023
Fast response! So friendly! Fixed problem! Fair price! Loved this guy. Will definitely call again.
Helpful 0Thanks 0Love this 0Oh no 0
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