Head 2 Toe

Best massage in Walnut Creek. This place is clean, professional and efficient! Highly recommend!

I was told by a couple different friends to try this place. I walked in last Wed. to make an apt. to come in with my husband on Sat. I told the lady at reception we need to ensure 1 female masseuse for my husband and I will take either gender.
The day of my appointment the reception called me about 30 min. prior to my appointment to ask me to to come 15 min. later since they are running behind. I was already in the area so just waited around and then showed up when she asked.
I still had to wait a few minutes and she acted like we were bothering her that we showed up for our appointment. She then asked me to pay which I did on my credit card and told her I will tip after the service in cash.
She charged us for the combo service for both my husband and I and after a few more minutes we were led back to the room.
They sent in 2 male masseuses and my husband had to tell them he booked for a female masseuse. The lady from the front came back in asking what the problem is and we reminded her of our request upon booking the appointment. They did send in a female masseuse for me husband.
Both of us felt the massages were just okay on the legs and feet and that the back massage was not a massage at all - more just pressing down in various areas. My masseuse minimally touched my head and my husbands masseuse didn't touch his head at all during the treatment.
When we were leaving I told the receptionist again that I wanted to tip with cash and had the cash in hand which she pointed to the man I had and said to give directly to him. I told her and the man this is the tip for both of us and we went on our way.
Today I noticed that the receptionist charged my credit card an additional $20. My receipt shows the total, yet my credit card statement online shows it as being charged $20 more than what my receipt shows.
I was willing to give this place another try after the so so service yesterday, even with the negative vibe from the staff and their loud talking back and forth to one another despite having signs to patrons that read "quiet please", but after this credit card situation I will NEVER return here again - Shady and rude not to mention stealing from us is a combo I will not accept and everyone should beware. If you do plan to go here I would say pay in cash only - I would not trust them with your card information.

Most of the times I enjoy my self! Vivian is amazing and overall the woman there are great. From time to time you will get someone who just finished smoking or making spitting noises on the background which is really horrible. Also they need to clean the place better especially the restroom .

After our anniversary dinner at Flemings, we decided to get a foot massage at Head 2 Toe. I had the best foot massage I have ever had in my life! And I pride myself a connoisseur of reflexology (foot massage). I have been getting reflexology once a week for about 15 years now. It is so beneficial for your health.

Back to the review...

There are 3 things I request when I book a foot massage.
1. Do not wear gloves.
2. A non-smoking masseuse.
3. Deep pressure

Lin was my masseuese. He met all 3 of my requirements. He was great from beginning to end. I felt very cared for. He was laser focused on my massage. He knew every pressure point to work on. He also did great stretches afterwards.

I will definitely be back when I am in the Walnut Creek area and I will request Lin. He is the best i've ever had! And please tip well. I gave him $20.00 for a 60 min massage. They work very hard and deserve the token of appreciation.

Thank you Lin....

This is the second time that "Head 2 toe " has come to my rescue I am in the middle of a nervous breakdown and my body has been wracked with pain. I have simply been overdoing it with a home project, which is the kind of person I am if I'm doing a project, I tend to do too much and go beyond my capacity. I cannot think of this organization enough here I am lying in bed, resting and sleeping and consumed with pain, thank you, thank you, thank you My masseuse this time was Anna

Went there for a massage after lunch... place is a mad house. Employees scream at each other and not in English, they are not trained to give massages but worse of all, it's not sanitary, the sheet were not changed and when I asked they just put another sheet on top that covered 1/2 the area I was going to lay in.
Don't test fate. Not worth it from every perspective

I usually come here after work with friends and historically it's been pretty decent. I'm in healthcare and to give you perspective I get massages every week. Yesterday I had the worst reflexology appointment I have ever had. I had one person about to start. He left, didn't return and left his dirty gloves on the ottoman and several minutes later another person came. My friend had already started and I was still waiting. The pressure was weak, my massage therapist kept talking as more people filled the room and laughed when a gentleman asked for a female therapist. He didn't do the same routine on either side and followed the other massage therapist that started on my friend several minutes earlier. I received a weak massage and the time was significantly shorter than my friend who was right beside me. I don't know what happened to this place but it's not as clean or professional as it used to be. I told the front desk clerk that my massage was extremely short and she didn't say anything I still tipped him well but my friend was so angry she didn't tip her guy much in protest after the front desk person didn't acknowledge my comment. There are two other reflexology places that I frequent in Walnut Creek. I won't be back.

Inexpensive, quality reflexology massage. I love coming here to relax! They are almost always able to fit me in same day, and the staff is attentive and kind.

I am writing after my third visit. My previous visits werent pleasant but I thought I'd give them another shot and was once again disappointed.

The person massaging me came in smelling like an ashtray just after her smoke break and nails weren't trimmed and I kept feeling her scratching while rubbing my back. After about ten minutes I had to cut it short and told them I have to leave. The manager came in the room and they then had an arguement while I was laying there. Not a very good experience to say the least.

They were all angry and had attitude. I would stay away.

Absolutely LOVE this place! Talk about self care - you need it! I make my monthly visit to Head to Toe and feel rejuvenated after an hour foot massage. Thank you! Can't wait to be back soon :)