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“Jamal was friendly, professional and very efficient; he knows what he'a doing.” in 14 reviews
“Hemi's plumbing was able to come out and fix my leaking drain pipes in a timely manner and gave me a reasonable quote.” in 3 reviews
“Came over fast and sorted everything out smoothly.” in 2 reviews
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About the Business
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![Photo of Jamal S.](https://s3-media0.fl.yelpcdn.com/buphoto/Rn9_1ZgF0kA0fGgFlZ7mPg/90s.jpg)
Jamal S.
At Hemi's plumbing we are here to give the best customer service. we will make sure the customer is happy and satisfied before leaving the site we will go above and beyond to ensure this.
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Overall rating
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- Gary O.San Bruno, CA26Nov 6, 2023
We needed a water heater replaced so I contacted 3 plumbers for estimates. Jamal, the owner and operator of Hemi's came over for a free inspection and quickly assessed the situation. His quote was much better than the others so we decided to give him the job. We couldn't be happier with the great work he did. He installed a new water heater, took away the old one, and even cleared out a clogged drain in the sink without us asking. If you're looking for an dependable and friendly plumber to help with your next plumbing issue, look no further than Hemi's.
Helpful 1Thanks 0Love this 0Oh no 0 - Toni S.Daly City, CA35839Apr 23, 2024
They were on time, quickly assessed and fixed the problem right away. Knowledgeable, and were able to trouble shoot the issue which wasn't obvious. Refreshing to work with people that have a "can do" attitude and that are highly skilled. Extremely polite!
I recommend them for any plumbing challenges.Helpful 0Thanks 0Love this 0Oh no 0 - Jun 26, 2024
I called Dry Kings to come out and assess remediation and rebuild work for water damage that occurred under our kitchen sink. They said they could also have a plumber come out to provide a free estimate on addressing the source of the leak. Jamal from Hemi's Plumbing showed up for this. I had no prior communication with Jamal and had no idea where he was based or would be driving in from. He showed up at 1:57pm and was all packed up and left by 2:32pm. During the assessment, he asked if I would like for him to cut open the drywall to see if the sink drain was leaking behind the wall and I agreed to have him do that (it took probably 5 mins with an oscillating tool to do this). In retrospect, I should have definitely asked what it would cost since this was work above and beyond the free estimate. More on this later. He cut open the wall around the drain pipe and determined it was not leaking. During the process of testing, he was running the sink and saw that a smell leak was coming from the sprayer supply line. I think he tightened up the connection so it was no longer leaking and we believed the leak had been addressed, though given the nature of it, I was highly skeptical that the sprayer supply alone would be the cause. This is because the damage was so extensive along the wall, even spreading to an adjacent section of wall behind the dishwasher, while the contents under the sink were totally dry (we store paper grocery bags under the sink for use with recycling and none of them exhibited any sort of water damage). I asked to settle the bill for the work he did and he said hr would coordinate it with Dry Kings. A couple hours later, I receive an invoice for $800 for 2 hours worth of labor. No, that isn't a typo! To verify, I emailed him and asked to confirm two things:
(1) His standard hourly rate is $400/hr
(2) How did he arrive at 2 hours when the paid work above and beyond the free estimate was less than 30 mins?
He said: "yes that's my standard rate $400/hr/employee I actually did not charge for Paul. But the two hours was 1 for the initial drive time. and my minimum is 1.5hrs."
So although the driving time was going to be included as part of the free estimate anyway, because he did some work, all of a sudden that became paid time? Wow, I was truly shocked to say the least. He offered a 10% discount when I questioned his invoice, but I declined and paid the full $800. I decided to take it up with Dry Kings and even their ops manager was appalled by the amount and said he would speak with Jamal. Later on, I received a refund of $375, so in total, I paid $425, which is more reasonable but still not commensurate with the work performed, again, above and beyond what was necessary to provide the free estimate.
Additionally, ultimately, we discovered that there was in fact a leak in one of the solder joints in the cold water supply line that had completed rotted away the adjacent stud, part of the sill plate beneath it, and a big section of the subfloor. I called a local plumber out and he found the leak and repaired it, spending about 2 hours in total. For this work, I paid $329 including replacement copper pipe and fittings.
I would just advise that if you choose to work with Hemi's Plumbing that you determine the total cost, including any hourly minimums in advance so you don't receive any surprise invoices. This is especially true if you work with a third party (like a remediation company) that calls a plumber or any contractor on your behalf. A valuable (and expensive) $425 lesson learned, for which I accept partial responsibility for not inquiring in advance about hourly rates, etc.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jamal S.
Jun 26, 2024
Hello Wayne, sorry that you were dissatisfied with your service and thanks for your review
- Jun 6, 2024
Found Hemi's Plumbing via Nextdoor App and Yelp and Hemi's was highly recommended. We had issues with our bathroom faucet and Jamal was able to come right away. Jamal was friendly, professional and very efficient; he knows what he'a doing. Their prices are reasonable and I highly recommend this local business.
Helpful 1Thanks 0Love this 0Oh no 0 - Barndeep Z.San Francisco, CA041Apr 3, 2024
Jamal's the real deal. I called him super early, at a time most plumbers wouldn't even think of starting their day, and he was on it. Came over fast and sorted everything out smoothly. Plus, he noticed me taking off my shoes and did the same without me having to say anything - respect. Big fan of supporting locals; it's the small things that really strengthen our community.
Helpful 0Thanks 0Love this 0Oh no 0 - Paulyonestar P.Rancho Cordova, CA073May 29, 2024
Fast , efficient and reliable. Can't thank the 2 gentlemen enough for fixing my mother in laws kitchen bathtub. We've had three plumbers over the last 3 years diagnose the problem and everyone wanted to gut the bathroom. Jamal found the issue and fixed it immediately. Thx for being honest and saving our family thousands of dollars.
Helpful 0Thanks 0Love this 0Oh no 0 - Harsh X.San Francisco, CA0272Nov 16, 2023
Jamal and Hemi's plumbing are high quality, great service, and very efficient! Jamal was in and out in 30 minutes to fix a toilet tank that wasn't filling. He quickly diagnosed what wasn't working, did the repairs and it was good to go! Very reasonable price, friendly service and helpful - highly recommend a local small business!
Helpful 0Thanks 0Love this 0Oh no 0 - Karen S.Burlingame, CA01818Sep 29, 2023
Jamal and his assistant came out and replaced a water heater that was located in a tight spot in my house - moved my dryer and even helped me clean the lint tube and cut it down to the right size. Kept in touch from day one - arrived on time and was super friendly and respectful. Would recommend 100%.
Helpful 0Thanks 0Love this 0Oh no 0 - Grant N.Belmont, CA0221Jul 11, 2023
I recently purchased a house in the peninsula and had the pleasure of hiring Hemi's Plumbing, owned by my old high school friend, Jamal, for all my plumbing needs. Let me start by saying that I couldn't be happier with the exceptional service and professionalism provided by Jamal and his team.
From the moment I reached out to Hemi's Plumbing, the communication was prompt and efficient. Jamal was attentive to my needs and took the time to thoroughly understand the plumbing requirements of my new home. He provided valuable insights and suggestions that saved me both time and money, which I truly appreciated.
Once the work began, I was impressed by the expertise and efficiency displayed by Jamal and his team. They arrived on time, well-prepared with all the necessary tools and equipment. Their attention to detail was remarkable, as they meticulously assessed and addressed every plumbing issue in my house.
Not only did Jamal and his team complete the job in a timely manner, but the quality of their work exceeded my expectations. The plumbing repairs were done with precision, ensuring that everything functioned flawlessly. They even went the extra mile to ensure that all the fixtures and pipes were properly installed and secure.
What stood out the most about Hemi's Plumbing was their commitment to customer satisfaction. Jamal's friendly and professional demeanor made the entire process stress-free. He patiently answered all my questions, offering explanations and solutions that were easy to understand.
I must also mention the fair and transparent pricing provided by Hemi's Plumbing. Jamal provided a detailed breakdown of the costs involved, and there were no surprises or hidden charges. The value for the exceptional service provided was truly remarkable.
Overall, I wholeheartedly recommend Hemi's Plumbing for all your plumbing needs. Whether it's repairs, installations, or maintenance, Jamal and his team will undoubtedly deliver top-notch service. Their expertise, professionalism, and dedication to customer satisfaction are unparalleled. Choosing Hemi's Plumbing was one of the best decisions I made as a new homeowner.
Thank you, Jamal, for your outstanding service and for exceeding all my expectations. Hemi's Plumbing truly deserves a five-star rating, and I will not hesitate to recommend your company to friends, family, and anyone in need of exceptional plumbing services.Helpful 0Thanks 0Love this 0Oh no 0 - jazmin b.South San Francisco, CA29Jul 8, 2023Updated review
Hemi's Plumbing service is very reliable, they have a quick response rate; their prices are reasonable. They rerouted our water heater lines and replaced the water heater. The work was clean and was done in timely manner. Jamal (the owner) is friendly,knowledgeable and answered all my questions.
Helpful 0Thanks 0Love this 0Oh no 0Nov 9, 2022Previous reviewHemos plumbing service is very reliable and has great pricing. They rerouted our water heater lines and replaced the water heater. The work was clean and timely. Jamal is friendly and answered all my questions.
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