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Services Offered
Verified by Business
Junk vehicle removal
Vehicle towing
Winch-out service
Review Highlights
“Angel showed up in less than 30 minutes when State Farm wanted to send somebody over 2 hours away.” in 22 reviews
“East Bay Towing should be everyones first option if your on this side of the Bay Area and care about customer service .” in 14 reviews
“He explained exactly what was wrong, what needed to be done to the car, and the cost for the tow.” in 6 reviews
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About the Business
We arrive promptly to move you where you need to go, whether it be just down the street or across the county.
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Overall rating
48 reviews
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1 star
- Alex T.Livermore, CA02Feb 6, 2024
Angel was able to find me in a dark parking lot during bad rains when I got in to an accident. His flatbed truck was great for my Tesla, and the next day I was able to tell him where to take it for repair. He did these things without any trouble, and he arrived when he said, and dropped my car off when he estimated he would be there. He was able to take a CC payment over the phone.
I will be using Hero Towing again if I need help in the east bay.Helpful 0Thanks 0Love this 0Oh no 0 - Lynda L.CA, CA06May 11, 2024
This review is long overdue. Back in March I needed a car with a dead battery towed, stored for a couple of days and delivered to my new residence on short notice. Angel was quick to respond and was polite , professional and accommodating to all of my requests. If your looking to have someone transport your vehicle I highly recommend this company they also offer a affordable price for their services.
Helpful 0Thanks 0Love this 0Oh no 0 - peter j.Sebastopol, CA36185Sep 6, 2023
Angel was extremely professional and incredibly fast. He even sent photos to show that he picked up my car, and got it successfully to the destination. He is a great value and was able to provide the service needed (I have a special car that has a lower height - he assured me that he has a low rise flatbed. Success! Will definitely use Hero Towing again!
Helpful 0Thanks 0Love this 1Oh no 0 - Henry ..San Francisco, CA01May 1, 2024
My Lexus needed a jump-start in Walnut Creek. The technician came in 15 mins as promised, was transparent about the cost, and unlikely other sketchy towing companies, didn't ask for my credit card info first. The technician was fast, efficient, and honest. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Sewoong O.Orindawoods, Orinda, CA022Nov 20, 2023Updated review
My second occasion getting fast friendly courteous and punctual help again from Hero Towing. Help arrived again within 25 minutes wo fail! Cannot recommend him enough. A++++!!! Thanks, Angel!
Helpful 0Thanks 0Love this 0Oh no 0Jul 26, 2023Previous reviewIt's not common for me to leave a glowing positive review but I must do so. I received prompt communication and the tow truck arrived 15 minutes early of our scheduled time for towing my car. The man who helped me was courteous and kind and an expert at doing what he does with maneuvering my car into the tow truck. It's common for tow companies to not call back, arrive super late, or over charge you for what is a process that is so out of the customer's control. Hero Towing, however, was a positive and actually pleasant experience from start to finish. A+++!! Thank you!!!
- Corina A.Pittsburg, CA271Oct 3, 2023
He arrived fast, did the job fast. He was friendly . Definitely will call him again if needed!
Helpful 0Thanks 0Love this 0Oh no 0 - Neema M.Lafayette, CA21597Mar 2, 2023
I cannot say enough great things about this tow company. Angel showed up in less than 30 minutes when State Farm wanted to send somebody over 2 hours away. He was so courteous and professional. His price was more than fair. Needless to say I'll be storing his phone number in both mine and my wife's phone if we ever need a tow again.
Helpful 0Thanks 0Love this 0Oh no 0 - Serhii D.CA, CA04Dec 16, 2022
Thank you very much. They saved us. Our car was broken! We called all the companies, but only he agreed to go immediately and the price was the best. Definitely recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Gina S.Hayward, CA051Dec 14, 2022
Surprised by the high ratings. I called in for a quote had a flat in the area extremely unhelpful, the rep I spoke to ended up hanging up on me. Thought I share the experience to avoid others experiencing the same.
Helpful 0Thanks 0Love this 0Oh no 0 - Fritz B.Truckee, CA13553Aug 24, 2021
I needed a corvette towed out of the garage after bring off the road for 20 years. They did a great job greeting it out of a close space. Also inflated the tires.
They showed up on time and completed the job in time for me to get back to work at home.Helpful 0Thanks 0Love this 0Oh no 0
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