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Review Highlights
“Terry was receptive to my Project inquiry on Yelp and I was able to schedule a repair time that same week.” in 176 reviews
“Called High Street Auto in the morning, they had the car in, the faulty part replaced and all done by 2:00!” in 12 reviews
“The shop was busy and people were coming in with their cars for appointments, but Will took it all in stride.” in 21 reviews
About the Business
Business owner information
![Photo of Terry M.](https://s3-media0.fl.yelpcdn.com/buphoto/sAUivREK1U7SfzdD7PorBA/90s.jpg)
Terry M.
Quality Repairs at an Honest Price We are a full service, automotive repair and maintenance shop serving the Fremont area with many years of consistent and friendly service.Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an AC Delco Repair Center and ASE Certified Shop, providing you with the highest quality service. We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience. No matter your vehicle's make and model if you go to High Street Automotive we can take care of you. We have special equipment to efficiently test and evaluate the problems of your car. Today cars are very technical and actually contain small computers. We regularly update the equipment used for testing and repairing vehicles so that they are able to handle any problems with the computers and sensors of your car. We receive information on techniques and products they can use to make your car last longer and run more efficiently.We make your service experience hassle-free. We are happy to offer early bird and night-owl drop-box service and local shuttle service to your home or office.At High Street, we know how busy you are and want to help keep your vehicle top condition. We offer free service reminders--when it's time for maintenance, we remember for you!
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Ask the Community
Q:
Do you work on suspension and steering part of an electric vehicle?
A:
Q:
Looking to get the 35,000 mile service done on my Lexus NX200t. Can you help me with this? It is a 2017 Lexus NX. Thanks.
A:
Hi Kevin, Please provide the year of the Lexus and I'll get you an estimate. Regards,… more
Terry M., Business Owner
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Overall rating
392 reviews
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- Aug 9, 2024
Excellent service and helpful! Terry was receptive to my Project inquiry on Yelp and I was able to schedule a repair time that same week. I brought my car in at 8AM and it was finished by early afternoon which was convenient. My car is running smoothly now that it has a new serpentine brake and I'm able to drive it safely.
He also let me know my check engine light was on and very kindly helped me repair my windshield wiper that had fallen off. Definitely recommend visiting this place for your car repairs.Helpful 0Thanks 0Love this 0Oh no 0 - Devyn R.CA, CA04Jul 2, 2024
Excellent service! I wanted to buy a car from a used car dealer in Fremont, and so had to find a local mechanic to perform a pre-purchase inspection. High Street Automotive responded in less than an hour, offered the lowest price compared to all other responses, and I was able to make an appointment within 3 days.
They were a little behind on time due to a shipping delay that morning, but it was still complete only about 30-60 minutes later than anticipated. They were able to explain the results of their inspection, and discovered an unresolved recall even the dealer didn't know about. They were also able to warn me, from their decades of experience, a common issue the make of my car tends to experience sometime in the next 20k-50k miles!
I left feeling respected, informed, and well taken care of.Helpful 0Thanks 0Love this 0Oh no 0 - Alistair D.Mountain View, CA01Apr 18, 2024
Excellent repair shop. Good owner. I took my car into a Honda dealer and they tried to charge me between $1200 and $1800 for a routine maintenance.
In contrast, High Street Automotive was far more honest with its quote and work.
Highly recommended. I will be returning.Helpful 1Thanks 0Love this 1Oh no 0 - Jolene H.San Jose, CA42Aug 9, 2024
Great service! Got my brakes done after making an appointment 2 days prior. Hung around while the work was done. Front and back took about 2.5 hrs. Pricing was also more than reasonable. Be sure to make an appointment, this place is busy.
Helpful 0Thanks 0Love this 0Oh no 0 - Kasper R.Union City, CA06Aug 13, 2024
Terry, the owner of High Street Automotive responded to my request to drain/evacuate my AC refrigerant R134A from my vehicle with an honest offer and he scheduled my appointment that same day. Terry is a down to earth person who knows who knows his craft very well. He values honesty and his quality work speaks for itself. I'm satisfied and content that I brought my car to his shop. I am also glad I met him. I highly commend and recommend him to anyone who has issues or needs maintenance on their vehicle.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 6, 2024
My sibling referred me to High St Automotive and I'm not sure if I write this review. I like to keep it a secret!
I scheduled a 830 am oil change and in my past experiences, the shop always wanted me to come back in a couple of hours even though there's a scheduled appt.
Not with this shop! My car was worked on, the time scheduled. I was out of there in less than 30 mins! Terry was great, awesome customer service. While, I was sitting on the couch, he was interacting with other customers and auto supply shops on the phone. He was honest and very thorough, explaining everything in detail. It's great to find a auto shop, customers can trust.
First impressions are the pinnacle of new long lasting relationships.Helpful 2Thanks 0Love this 0Oh no 1 - Arista 1.Irvine, CA03Aug 22, 2024
Terry @ High Street Automotive provided emergency service for our vehicle today. The willingness to inspect the vehicle and install brakes and rotors front and rear all while we waited, and we arrived after 1pm and they stayed past closing to complete the job, was phenomenal. They are an honest trustworthy quality automotive service provider, and I would absolutely come back for future work. I highly recommend this company and will be sharing this experience with anyone I know needing repair work. Thank you High Street.
Helpful 0Thanks 0Love this 0Oh no 0 - Kris G.Fremont, CA018Jul 3, 2024
Affordable price for my ac Freon!! The guy (I forget his name sorry) he was very helpful and knowledgeable! Got both of my cars Freon recharged here
Helpful 0Thanks 0Love this 1Oh no 0 - Amy H.San Leandro, CA12153Jun 11, 2024
They were responsive to my concerns, charged a reasonable price and completed the job fully. Customer service was great and my car is running smoothly now!
Helpful 0Thanks 0Love this 0Oh no 0 - Ryan L.Santa Clara, CA1912369Sep 25, 2023
High Street automotive is the place to go. The process went extremely smooth, simple, honest, and unparalleled customer service. He quoted me an extremely fair price for the issue on my car, we scheduled a follow up date for service, and they took care of my car issues immediately!
Would not hesitate to come back again soon for future car needs!
Thanks again to Terry and Mike for impeccable service.Helpful 1Thanks 0Love this 0Oh no 0